ADVANCED TRAINING FOR HEALTHCARE
SECURITY PERSONNEL| 350 REAL EXAM
QUESTIONS AND CORRECT DETAILED ANSWERS
ALREADY GRADED A+
Security departments are judged on what they do to... -
CORRECT ANS✔✔Proactively prevent incidents
A good crime prevention program uses perimeter barriers,
building exteriors, and interior controls to create: - CORRECT
ANS✔✔Layers of protection
Employee involvement in crime prevention starts with... - CORRECT
ANS✔✔new employee orientation
Appearing professional, friendly, approachable and positive are
the basis for your - CORRECT ANS✔✔attitude
To make good decisions on the job, you must - CORRECT
ANS✔✔take care of yourself on and off the job
The best way to achieve enhanced customer service is by
using what method to exceed the expectations of the
customeris a - CORRECT ANS✔✔multi-tiered approach
,Customers value reliability and -
CORRECT ANS✔✔competence
Premise liability refers to the legal responsibility... - CORRECT
ANS✔✔property owner owes to persons on the property
What approach should be followed to determine appropriate
protective measures and security and safety for off-campus
facilities - CORRECT ANS✔✔security inspections and risk
assessments
Healthcare organizations are perhaps at a greater risk for slip
and fall due to - CORRECT ANS✔✔medical conditions limit
Mobility
What best describes the Broken Window Theory? - CORRECT
ANS✔✔Neglect in an area creates the impression that no one
cares.
The four most common methods of patrol are: - CORRECT
ANS✔✔Foot, K-9, Bicycle, and Motorized
One of several advantages to foot patrol is - CORRECT
ANS✔✔providing a visible deterrent to crime.
A major disadvantage to foot patrol is - CORRECT ANS✔✔the
opportunity to socialize excessively.
,Covert and undercover investigations in the healthcare setting
should - CORRECT ANS✔✔be undertaken only when traditional
methods of handling the situation have been tried or examined
Assault, both simple and aggravated, occur most often: -
CORRECT ANS✔✔Anytime
Which of the following is not an element needed for a crime to
occur? -
CORRECT ANS✔✔Training
additional steps are necessary to sustain employee awareness
and involvement in the security effort. all of the following
vehicles are used except - CORRECT ANS✔✔overhead paging
system announcements
When addressing workplace violence security officers are
expected to do all of the following except - CORRECT
ANS✔✔respond and resolve immediately
When assessing security-sensitive areas an officer might consider
all of the following except - CORRECT ANS✔✔creating
unobstructed passage for patients and visitors
Which of the following is not an activity an officer should engage
in to reduce the threat of workplace of violence? - CORRECT
ANS✔✔Intervening quickly in resolving without involving
management
, Which of the following steps would be least effective when
treating a patient in potential danger as a victim or witness to a
crime - CORRECT ANS✔✔assign room without window
To provide security assistance regarding combative patients, all
security staff should be well trained in - CORRECT
ANS✔✔Descalation techniques
Infants are most commonly abducted by - CORRECT ANS✔✔a
stranger
Patients suffering from dementia require - CORRECT
ANS✔✔particular attention to keep them from wandering away
When conducting an intervention with a mental health patient
hospital security should - CORRECT ANS✔✔conduct the
intervention in the privacy of the patient's room
During a walkout or strike at a healthcare facility hospital security
can expect all of the following except - CORRECT ANS✔✔striking
employees will be cooperative in order to protect their job
Some of the job action assignments for security in the incident
command system for dealing with civil disturbances include -
CORRECT ANS✔✔Access Control, incident documentation, event
preparation with local law enforcement