CPHR PRACTICE EXAM 4 QUESTIONS &
ANSWERS GRADED A+
Your employees are currently conducting an information picket outside your
place of work. Which of the following dispute resolution processes are you
most likely to engage?
a)Grievance procedure
b)Interest arbitration
c)Final Offer arbitration
d)Rights arbitration Answer - b. Interest arbitration
Which of the following is an unfair labour practice (ULP)?
a)Cancelling a planned increase to wages upon being notified of a union
certification drive
b)Requesting a cease-and-desist order to stop union officials distributing union
materials during work hours
c)Meeting with employees to explain they have the right not to join a union
,d)Questioning employees about the content of a union meeting Answer - d.
Questioning employees about the content of a union meeting
Which of the following terms applies to a situation in which a third-party
neutral is employed to help employees and managers come to a voluntary
agreement, acceptable to both parties, in order to resolve complaints?
a)Ombudsperson
b)Intervention
c)Arbitration
d)Mediation Answer - d. Mediation
Which of the following statements is true when a unionized company's
operation is purchased by a new employer?
a)The new employer can refuse to bargain with the present union.
b)The bargaining unit remains the same unless the union loses its majority
status.
c)The new employer must bargain with the union until new supervisors are
hired.
d)The union members must sign authorization cards and go through the
election process again. Answer - b. The bargaining unit remains the same
unless the union loses its majority status.
,What is the name of the central federation of unions in Canada?
a)The AFL-CIO
b)The CLC
c)The CFL
d)The LRB Answer - The CLC
Which of the following scenarios is most likely to result in victory for the
employee in a constructive dismissal lawsuit?
a)Zan was fired because he refused to engage in illegal activities as demanded
by his employer.
b)Wolfgang was fired even though his employer consistently assured him of
continued employment if he performed adequately.
c)Marilka believed she was fired because of the colour of her skin.
d)Patrice was discharged after his employer demoted him and lowered his pay
for no apparent reason. Answer - d. Patrice was discharged after his employer
demoted him and lowered his pay for no apparent reason.
Which of the following union security terms define situations where an
employee must become a union member once they are hired?
, a)Open shop
b)Union shop
c)Closed shop
d)Rand shop Answer - b) Union Shop
When collective bargaining in the public sector reaches a deadlock, which type
of arbitration may be used?
a)Open arbitration
b)Rights arbitration
c)Final offer arbitration
d)Expedited arbitration Answer - c. Final offer arbitration
When an employer's complaint process includes the employee's right to be
heard, what kind of right does the process incorporate?
a)The grievance procedure
b)Open door
ANSWERS GRADED A+
Your employees are currently conducting an information picket outside your
place of work. Which of the following dispute resolution processes are you
most likely to engage?
a)Grievance procedure
b)Interest arbitration
c)Final Offer arbitration
d)Rights arbitration Answer - b. Interest arbitration
Which of the following is an unfair labour practice (ULP)?
a)Cancelling a planned increase to wages upon being notified of a union
certification drive
b)Requesting a cease-and-desist order to stop union officials distributing union
materials during work hours
c)Meeting with employees to explain they have the right not to join a union
,d)Questioning employees about the content of a union meeting Answer - d.
Questioning employees about the content of a union meeting
Which of the following terms applies to a situation in which a third-party
neutral is employed to help employees and managers come to a voluntary
agreement, acceptable to both parties, in order to resolve complaints?
a)Ombudsperson
b)Intervention
c)Arbitration
d)Mediation Answer - d. Mediation
Which of the following statements is true when a unionized company's
operation is purchased by a new employer?
a)The new employer can refuse to bargain with the present union.
b)The bargaining unit remains the same unless the union loses its majority
status.
c)The new employer must bargain with the union until new supervisors are
hired.
d)The union members must sign authorization cards and go through the
election process again. Answer - b. The bargaining unit remains the same
unless the union loses its majority status.
,What is the name of the central federation of unions in Canada?
a)The AFL-CIO
b)The CLC
c)The CFL
d)The LRB Answer - The CLC
Which of the following scenarios is most likely to result in victory for the
employee in a constructive dismissal lawsuit?
a)Zan was fired because he refused to engage in illegal activities as demanded
by his employer.
b)Wolfgang was fired even though his employer consistently assured him of
continued employment if he performed adequately.
c)Marilka believed she was fired because of the colour of her skin.
d)Patrice was discharged after his employer demoted him and lowered his pay
for no apparent reason. Answer - d. Patrice was discharged after his employer
demoted him and lowered his pay for no apparent reason.
Which of the following union security terms define situations where an
employee must become a union member once they are hired?
, a)Open shop
b)Union shop
c)Closed shop
d)Rand shop Answer - b) Union Shop
When collective bargaining in the public sector reaches a deadlock, which type
of arbitration may be used?
a)Open arbitration
b)Rights arbitration
c)Final offer arbitration
d)Expedited arbitration Answer - c. Final offer arbitration
When an employer's complaint process includes the employee's right to be
heard, what kind of right does the process incorporate?
a)The grievance procedure
b)Open door
