STUDENTS SUCCESS
Revision Examination Tests
“Come all for this greatness”
...100% Correct Ans...
ECS1501 ASSIGNMENT 9 SEMESTER 2 2024/25 - DISTINCTION
GUARANTEED 100%
________ communication with customers should create goodwill and
contribute to customer satisfaction.
formal
every
written
external
ans:> every
________ listening is the basis for effective communication.
Nonverbal
Active
Cynical
Polite
ans:> Active
A team consists of a group of people with ________ skills and ________
are responsible and accountable for accomplishing team objectives.
differing; all team members
differing; team leaders
,complementary; all team members
complementary; team leaders
ans:> complementary; all team members
According to research on team effectiveness, the ideal team size is
________ members.
fewer than five
between five and ten
between ten and twenty
more than twenty
ans:> between five and ten
All of the following are examples of external communications EXCEPT:
sales presentations
e-mails sent to sales representatives
annual reports to stockholders
information presented on a company's Web site
ans:> e-mails sent to sales representatives
All of the following are examples of nonverbal communication EXCEPT
________.
tone of voice
informal speech
eye contact
clothing choices
ans:> informal speech
All of the following statements concerning team size are correct
EXCEPT:
,Large teams often suffer from disagreements, absenteeism, and
membership turnover.
Small teams make the most demands on team leaders.
Large teams tend to work slower than small teams.
Small teams may lack sufficient diversity.
ans:> Small teams make the most demands on team leaders.
Amanda sends an e-mail to her assistant requesting information for an
upcoming meeting. Since her team is working on a variety of projects,
Amanda is very specific about the materials she needs in order to avoid
confusion. As the sender, is Amanda is ________ .
providing a context for the message
encoding the message
eliminating the message's noise
decoding the message
ans:> encoding the message
Angie's marketing team disagrees on the way to advertise a product
based on their past experiences. However, all members are attempting
to reconcile their differences to produce an effective marketing strategy.
Angie's team is experiencing ________ conflict.
mutual
internal
cognitive
affective
ans:> cognitive
At a celebratory gathering in a restaurant, Nicholas presents his team
members with personal thank-you notes in appreciation for their hard
work on a project. Nicholas and his team are in the ________ stage of
team development.
, norming
storming
adjourning
performing
ans:> adjourning
Concerning the grapevine, all of the following statements are correct
EXCEPT:
Grapevines convey information rapidly.
The grapevine is a frequent source of information for employees.
Information on the grapevine is wrong most of the time.
The grapevine is an informal communication channel.
ans:> Information on the grapevine is wrong most of the time.
Countries like the United States which tend to rely on explicit written and
verbal messages are considered ________ cultures
external
diverse
high-context
low-context
ans:> low-context
Danielle belongs to a team that meets using information technology
because they are dispersed across the country. Danielle belongs to a
________ team.
problem-solving
virtual
self-managed
Revision Examination Tests
“Come all for this greatness”
...100% Correct Ans...
ECS1501 ASSIGNMENT 9 SEMESTER 2 2024/25 - DISTINCTION
GUARANTEED 100%
________ communication with customers should create goodwill and
contribute to customer satisfaction.
formal
every
written
external
ans:> every
________ listening is the basis for effective communication.
Nonverbal
Active
Cynical
Polite
ans:> Active
A team consists of a group of people with ________ skills and ________
are responsible and accountable for accomplishing team objectives.
differing; all team members
differing; team leaders
,complementary; all team members
complementary; team leaders
ans:> complementary; all team members
According to research on team effectiveness, the ideal team size is
________ members.
fewer than five
between five and ten
between ten and twenty
more than twenty
ans:> between five and ten
All of the following are examples of external communications EXCEPT:
sales presentations
e-mails sent to sales representatives
annual reports to stockholders
information presented on a company's Web site
ans:> e-mails sent to sales representatives
All of the following are examples of nonverbal communication EXCEPT
________.
tone of voice
informal speech
eye contact
clothing choices
ans:> informal speech
All of the following statements concerning team size are correct
EXCEPT:
,Large teams often suffer from disagreements, absenteeism, and
membership turnover.
Small teams make the most demands on team leaders.
Large teams tend to work slower than small teams.
Small teams may lack sufficient diversity.
ans:> Small teams make the most demands on team leaders.
Amanda sends an e-mail to her assistant requesting information for an
upcoming meeting. Since her team is working on a variety of projects,
Amanda is very specific about the materials she needs in order to avoid
confusion. As the sender, is Amanda is ________ .
providing a context for the message
encoding the message
eliminating the message's noise
decoding the message
ans:> encoding the message
Angie's marketing team disagrees on the way to advertise a product
based on their past experiences. However, all members are attempting
to reconcile their differences to produce an effective marketing strategy.
Angie's team is experiencing ________ conflict.
mutual
internal
cognitive
affective
ans:> cognitive
At a celebratory gathering in a restaurant, Nicholas presents his team
members with personal thank-you notes in appreciation for their hard
work on a project. Nicholas and his team are in the ________ stage of
team development.
, norming
storming
adjourning
performing
ans:> adjourning
Concerning the grapevine, all of the following statements are correct
EXCEPT:
Grapevines convey information rapidly.
The grapevine is a frequent source of information for employees.
Information on the grapevine is wrong most of the time.
The grapevine is an informal communication channel.
ans:> Information on the grapevine is wrong most of the time.
Countries like the United States which tend to rely on explicit written and
verbal messages are considered ________ cultures
external
diverse
high-context
low-context
ans:> low-context
Danielle belongs to a team that meets using information technology
because they are dispersed across the country. Danielle belongs to a
________ team.
problem-solving
virtual
self-managed
