HSCO 508 MODULES 4-8 TEST
PREPARATION 100% SOLVED
ANSWERS!!!
Warmth - Answer-Unconditional positive regard; involves recognizing the client's
fundamental worth as a human being, separate from any evaluation of the person's
behavior (F&W p. 58)
F: Warmth involves respect, but not always agreement. You can still be warm while
encouraging clients to consider the consequences of their behavior in a nonjudgmental
way that leaves the decision-making responsibility with your client. - Answer-T/F Your
acknowledgement of your client's individual rights to have his or her own values, beliefs,
and attitudes (warmth) implies that you will always agree with your client (F&W p. 58)
Caring and interest in the client's well-being - Answer-What does warmth communicate
to your client? (F&W p. 58)
For the purpose of preserving life - Answer-When are judgmental comments towards
your client appropriate? (F&W, p. 59)
1. Admit to yourself your dislike and resolve to go "by the book" with your interactions.
Be careful to avoid any negative reaction to your client to maintain professionalism and
appropriateness
2. Refer the client to a different counselor or organization - Answer-What are 2 manners
of dealing with a worker's dislike for the client? (F&W p. 59)
T: It is inappropriate to deny negative feelings towards a client or sweep them under the
rug - Answer-T/F It is always acceptable to discuss negative reactions with your
supervisor or with a professional colleague (F&W p. 59)
T: avoid ignoring their feelings or responding in a defensive or hostile manner - Answer-
T/F Demonstrating warmth involves being willing to listen to a client's negative emotions
about you the counselor (F&W p. 59)
F: However, Reflecting the negative feelings and accepting responsibility where
appropriate can demonstrate your care and interest in working collaboratively with the
individual - Answer-T/F It is always appropriate to accept responsibility for your role in a
client's negative feelings towards you (F&W p. 59-60)
Genuineness - Answer-Meaning what you say, being truthful in what you say, and being
yourself (F&W p. 60)
PREPARATION 100% SOLVED
ANSWERS!!!
Warmth - Answer-Unconditional positive regard; involves recognizing the client's
fundamental worth as a human being, separate from any evaluation of the person's
behavior (F&W p. 58)
F: Warmth involves respect, but not always agreement. You can still be warm while
encouraging clients to consider the consequences of their behavior in a nonjudgmental
way that leaves the decision-making responsibility with your client. - Answer-T/F Your
acknowledgement of your client's individual rights to have his or her own values, beliefs,
and attitudes (warmth) implies that you will always agree with your client (F&W p. 58)
Caring and interest in the client's well-being - Answer-What does warmth communicate
to your client? (F&W p. 58)
For the purpose of preserving life - Answer-When are judgmental comments towards
your client appropriate? (F&W, p. 59)
1. Admit to yourself your dislike and resolve to go "by the book" with your interactions.
Be careful to avoid any negative reaction to your client to maintain professionalism and
appropriateness
2. Refer the client to a different counselor or organization - Answer-What are 2 manners
of dealing with a worker's dislike for the client? (F&W p. 59)
T: It is inappropriate to deny negative feelings towards a client or sweep them under the
rug - Answer-T/F It is always acceptable to discuss negative reactions with your
supervisor or with a professional colleague (F&W p. 59)
T: avoid ignoring their feelings or responding in a defensive or hostile manner - Answer-
T/F Demonstrating warmth involves being willing to listen to a client's negative emotions
about you the counselor (F&W p. 59)
F: However, Reflecting the negative feelings and accepting responsibility where
appropriate can demonstrate your care and interest in working collaboratively with the
individual - Answer-T/F It is always appropriate to accept responsibility for your role in a
client's negative feelings towards you (F&W p. 59-60)
Genuineness - Answer-Meaning what you say, being truthful in what you say, and being
yourself (F&W p. 60)
