Instructor Manual for
Supervision Concepts and
Practices of Management 14th
Edition By Edwin Leonard, Susan
Fant Cassity
(All Chapters 1-15, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1
This is the Original Instructor Manual
for 14th Edition, All Other Files in the
Market are Wrong/Old Questions.
, Instructor Manual: Leonard, Supervision: Concepts and Practices of Management, 14e,
.; Chapter 15: Positive Discipline
Instructor Manual
Leonard, Supervision: Concepts and Practices of Management, 14e,.; Chapter 15: Positive
Discipline
TABLE OF CONTENTS
Purpose and Perspective of the Chapter......................................................................2
Chapter Objectives........................................................................................................2
What’s New in This Chapter........................................................................................2
Chapter Outline.............................................................................................................2
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Instructor Manual: Leonard, Supervision: Concepts and Practices of Management, 14e,
.; Chapter 15: Positive Discipline
PURPOSE AND PERSPECTIVE OF THE CHAPTER
The chapter aims to provide supervisors with a comprehensive understanding of positive discipline
practices in organizations. It delves into the basis and significance of positive discipline, guiding
supervisors in identifying and addressing disciplinary situations effectively. Furthermore, it outlines
approaches ensuring proper action for just cause and elaborates on the stages of progressive discipline.
The chapter also examines the hot stove rule approach, emphasizing documentation and the right of
appeal in disciplinary actions. Additionally, it explores alternatives to progressive discipline, stressing the
importance of fairness throughout the disciplinary process for fostering a conducive work environment.
CHAPTER OBJECTIVES
The following objectives are addressed in this chapter:
1. Discuss the basis and importance of positive discipline in an organization.
2. Identify disciplinary situations that violate standards of conduct and confront those situations
appropriately.
3. Identify at least three of the six approaches that ensure proper action for just cause.
4. Describe the six stages of progressive discipline in the workplace.
5. Explain the four elements of the hot stove rule approach to discipline.
6. Discuss the reasons why a supervisor must document disciplinary actions and provide the right of
appeal.
7. Differentiate between the “discipline without punishment” approach and other alternatives to
progressive discipline.
8. List the three examples of the importance of fairness in the disciplinary process.
[return to top]
WHAT’S NEW IN THIS CHAPTER
The following elements are improvements in this chapter from the previous edition:
Updated You Make the Call
Updated Personal Skills Builder
Updated endnotes with additional sources for further study
[return to top]
CHAPTER OUTLINE
In the outline below, each element includes references (in parentheses) to related content. “CH.##” refers
to the chapter objective; “PPT Slide #” refers to the slide number in the PowerPoint deck for this chapter
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Instructor Manual: Leonard, Supervision: Concepts and Practices of Management, 14e,
.; Chapter 15: Positive Discipline
(provided in the PowerPoints section of the Instructor Resource Center); and, as applicable for each
discipline, accreditation or certification standards (“BL 1.3.3”). Introduce the chapter and use the Ice
Breaker in the PPT if desired, and if one is provided for this chapter. Review learning objectives for
Chapter 15 (PPT Slides 2–3).
I.T he Basis and Importance of Positive Discipline (15.01, PPT Slides 4–7)
a.P ositive Employee Discipline Requires Supervisory Example
II. Identifying and Confronting Disciplinary Situations (15.02, PPT Slides 8–12)
a.E thical Codes and Policies
b. Rules of Conduct
i.C onfronting Disciplinary Situations
III. The Disciplinary Process and Just Cause (15.03, PPT Slides 13–21)
a.D isciplinary Action Should Have Just Cause
b. Pause Before Taking Action
c.I nvestigate the Situation
d. Investigatory Interviews
e.M aintaining Self-Control
f.P rivacy in Disciplining
g. Disciplinary Time Element
IV. Practicing Progressive Discipline (15.04, PPT Slides 22–34)
a.I nformal Discussion
b. Oral Counseling (Warning)
c.W ritten Reprimand
d. Suspension (Disciplinary Layoff)
e.T ransfer
f.D emotion
g. Termination (Discharge)
V.A pplying the Hot Stove Rule (15.05, PPT Slides 35–40)
a.A dvance Warning
b. Immediacy
c.C onsistency
d. Impersonality
VI. Documentation and the Right to Appeal (15.06, PPT Slides 41–42)
VII. Discipline without Punishment (15.07, PPT Slides 43–44)
VIII. It’s Not Fair! (15.08, PPT Slides 45–47)
IX. Summary
[return to top]
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 3
accessible website, in whole or in part.
Supervision Concepts and
Practices of Management 14th
Edition By Edwin Leonard, Susan
Fant Cassity
(All Chapters 1-15, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1
This is the Original Instructor Manual
for 14th Edition, All Other Files in the
Market are Wrong/Old Questions.
, Instructor Manual: Leonard, Supervision: Concepts and Practices of Management, 14e,
.; Chapter 15: Positive Discipline
Instructor Manual
Leonard, Supervision: Concepts and Practices of Management, 14e,.; Chapter 15: Positive
Discipline
TABLE OF CONTENTS
Purpose and Perspective of the Chapter......................................................................2
Chapter Objectives........................................................................................................2
What’s New in This Chapter........................................................................................2
Chapter Outline.............................................................................................................2
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Instructor Manual: Leonard, Supervision: Concepts and Practices of Management, 14e,
.; Chapter 15: Positive Discipline
PURPOSE AND PERSPECTIVE OF THE CHAPTER
The chapter aims to provide supervisors with a comprehensive understanding of positive discipline
practices in organizations. It delves into the basis and significance of positive discipline, guiding
supervisors in identifying and addressing disciplinary situations effectively. Furthermore, it outlines
approaches ensuring proper action for just cause and elaborates on the stages of progressive discipline.
The chapter also examines the hot stove rule approach, emphasizing documentation and the right of
appeal in disciplinary actions. Additionally, it explores alternatives to progressive discipline, stressing the
importance of fairness throughout the disciplinary process for fostering a conducive work environment.
CHAPTER OBJECTIVES
The following objectives are addressed in this chapter:
1. Discuss the basis and importance of positive discipline in an organization.
2. Identify disciplinary situations that violate standards of conduct and confront those situations
appropriately.
3. Identify at least three of the six approaches that ensure proper action for just cause.
4. Describe the six stages of progressive discipline in the workplace.
5. Explain the four elements of the hot stove rule approach to discipline.
6. Discuss the reasons why a supervisor must document disciplinary actions and provide the right of
appeal.
7. Differentiate between the “discipline without punishment” approach and other alternatives to
progressive discipline.
8. List the three examples of the importance of fairness in the disciplinary process.
[return to top]
WHAT’S NEW IN THIS CHAPTER
The following elements are improvements in this chapter from the previous edition:
Updated You Make the Call
Updated Personal Skills Builder
Updated endnotes with additional sources for further study
[return to top]
CHAPTER OUTLINE
In the outline below, each element includes references (in parentheses) to related content. “CH.##” refers
to the chapter objective; “PPT Slide #” refers to the slide number in the PowerPoint deck for this chapter
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Instructor Manual: Leonard, Supervision: Concepts and Practices of Management, 14e,
.; Chapter 15: Positive Discipline
(provided in the PowerPoints section of the Instructor Resource Center); and, as applicable for each
discipline, accreditation or certification standards (“BL 1.3.3”). Introduce the chapter and use the Ice
Breaker in the PPT if desired, and if one is provided for this chapter. Review learning objectives for
Chapter 15 (PPT Slides 2–3).
I.T he Basis and Importance of Positive Discipline (15.01, PPT Slides 4–7)
a.P ositive Employee Discipline Requires Supervisory Example
II. Identifying and Confronting Disciplinary Situations (15.02, PPT Slides 8–12)
a.E thical Codes and Policies
b. Rules of Conduct
i.C onfronting Disciplinary Situations
III. The Disciplinary Process and Just Cause (15.03, PPT Slides 13–21)
a.D isciplinary Action Should Have Just Cause
b. Pause Before Taking Action
c.I nvestigate the Situation
d. Investigatory Interviews
e.M aintaining Self-Control
f.P rivacy in Disciplining
g. Disciplinary Time Element
IV. Practicing Progressive Discipline (15.04, PPT Slides 22–34)
a.I nformal Discussion
b. Oral Counseling (Warning)
c.W ritten Reprimand
d. Suspension (Disciplinary Layoff)
e.T ransfer
f.D emotion
g. Termination (Discharge)
V.A pplying the Hot Stove Rule (15.05, PPT Slides 35–40)
a.A dvance Warning
b. Immediacy
c.C onsistency
d. Impersonality
VI. Documentation and the Right to Appeal (15.06, PPT Slides 41–42)
VII. Discipline without Punishment (15.07, PPT Slides 43–44)
VIII. It’s Not Fair! (15.08, PPT Slides 45–47)
IX. Summary
[return to top]
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 3
accessible website, in whole or in part.
