Supply Chain Management A
Logistics Perspective, 12th Edition
By John Coyle, John Langley,
Robert Novack, Brian Gibson
(All Chapters 1-15, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1
This is the Original Test Bank for 12th
Edition, All Other Files in the Market
are Wrong/Old Questions.
,Name Clas Dat
: s: e:
Chapter 15 - Strategic Challenges and Change for Supply Chains
1. The seven principles of supply chain management have stood the test of time very well.
a.T rue
b. Fals
e
ANSWER: True
2. The first principle of supply chain management is to segment customers based on profit.
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b. Fals
e
ANSWER: False
3. The fourth principle of supply chain management is to innovate and transform.
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b. Fals
e
ANSWER: True
4. Supply chain analytics, sustainability, and supply chain innovation are crucial areas for future supply chain growth.
a.T rue
b. Fals
e
ANSWER: True
5. Understanding supply chain analytics hinges on prioritizing the transition from data to information to understanding.
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b. Fals
e
ANSWER: True
6. Predictive analytics utilizes existing data to determine the what, where, and when of supply chain actions.
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b. Fals
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ANSWER: False
7. IBM Watson is a prescriptive analytics system that can help to understand data, learn from it, and reason through it.
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b. Fals
e
ANSWER: False
8. Shippers view supply chain planning and network optimization as prime areas to utilize big data.
a.T rue
b. Fals
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,Name Clas Dat
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Chapter 15 - Strategic Challenges and Change for Supply Chains
e
ANSWER: True
9. “Omni-channel” supply chains have no effect on supply chain design, strategy, or operations.
a.T rue
b. Fals
e
ANSWER: False
10. Companies have discovered that there are no revenue opportunities to offset the costs in sustainability practices.
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b. Fals
e
ANSWER: False
11.B oth reverse and closed-loop systems are important strategies that impact sustainability in a positive manner.
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b. Fals
e
ANSWER: True
12. "Seven Back-to-Basics Principles for Supply Chain Success" are foundational guidelines for addressing supply chain
issues.
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b. Fals
e
ANSWER: True
13. Excellence in supply chain management is not relevant for managing an organization's bottom line or top line.
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b. Fals
e
ANSWER: False
14. In the supply chain, individuals typically spend more time interacting with each other than with others in their
organization.
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b. Fals
e
ANSWER: False
15. According to some supply chain experts the mitigation of risk is the best driver of sustainability initiatives.
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b. Fals
e
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, Name Clas Dat
: s: e:
Chapter 15 - Strategic Challenges and Change for Supply Chains
ANSWER: True
16. Once seen as costly and non-value-added, reverse flows now offer sustainability opportunities and added customer
service.
a.T rue
b. Fals
e
ANSWER: True
17. Reverse flows in logistics have decreased.
a.T rue
b. Fals
e
ANSWER: False
18. Supply chain management examines organizations' interactions with suppliers and customer service beyond mission
and processes.
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b. Fals
e
ANSWER: True
19. Disruptive innovation theory posits that newcomers can seize neglected market areas overlooked by established
companies.
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b. Fals
e
ANSWER: True
20. The topic of transformation is intimately linked with the topic of innovation.
a.T rue
b. Fals
e
ANSWER: True
21. Segment customers based on service needs belong in the list of the seven principles of supply chain management.
a.T rue
b. Fals
e
ANSWER: True
22. What does the development of "omni-channel" supply chain capabilities provide customers with?
a.E nhanced convenience in purchasing and returning items
b. Limitations in delivery options for online purchases
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