2025 SELLING WITH INTEGRITY LEANER GUIDE - CIGN COMPLETE QUESTIONS AND CORRECT ANSWERS | GRADED AND THE LATEST SERIES A

2025-2026 SERIES
2025 SELLING WITH INTEGRITY LEANER GUIDE -
CIGN COMPLETE QUESTIONS AND CORRECT
ANSWERS | GRADED AND THE LATEST SERIES A
Which of the following consultative selling skills would help a sales agent start

connecting with their customer from the beginning of the consultation?


Ans: Rapport


Question: How can you best position the benefits of our plans to meet a

customer's specific needs?


Ans: Connect the need of the customer to the feature or benefits


Question: Lucas, a licensed agent, has been contracted and appointed by

Cigna Healthcare Medicare. Which of the following does he still need to do in

order to complete all requirements to sell Cigna Medicare plans?


Ans: Both B & C


Question: Which of the following is a true statement?


Ans: In order to be eligible to receive a commission payment from Cigna, both
the agent and agency must be properly contracted, licensed, trained, and appointed
before making a sale


Question: Which of the following should be addressed prior to asking for the

business or closing the sale?