2025-2026 SERIES
CIGNA COMPLIANCE COMPLETE QUESTIONS AND
CORRECT ANSWERS | GRADED AND THE LATEST
SERIES
Brandon, a sales agent completed the review of Cigna policies and procedures
and signed the attestation to comply last year. Will Brandon be required to
complete the review and attestation again this year?
Ans: All sales agents of Cigna are contractually obligated to review and abide
by the policies and procedures and sign an attestation yearly.
Question: Which of the following are goals of the Compliance department?
a. Correct compliance problems promptly and effectively.
b. Reduce the potential for re-occurrence.
c. Ensure ongoing compliance.
d. All of the above.
Ans: d. All of the above.
Question: HIPAA rules apply to "business associates", in addition to health plans
and providers. Which of the following are included under "business associates"?
Ans: Employees and subcontractors such as contracted sales agents and brokers.
Question: Which of the following statements is accurate?
, 2025-2026 SERIES
Ans: Cigna's goal is for all sales agents to practice compliance daily in the course
of representing the company.
Question: Which of the following are examples of how to keep your technology
devices secure?
a. Secure your wireless connection before transmitting PHI wirelessly via the
internet.
b. Do not share your user ID and password with anyone unless a co-worker who
needs to access content on your computer.
c. Never share your login details with anyone
d. Both A. and C.
Ans: d. Both A. and C.
Question: Kate, a broker sales agent, suspects a disclosure of a member's PHI
and decides to report her suspicion to the privacy officer. Turns out after
investigation that there really was no disclosure of PHI. Which of these options
appropriately describes her actions?
Ans: She did the right thing; reasonable suspicions of disclosure of PHI should be
reported.
Question: Which of the following are examples of protected or confidential
information
CIGNA COMPLIANCE COMPLETE QUESTIONS AND
CORRECT ANSWERS | GRADED AND THE LATEST
SERIES
Brandon, a sales agent completed the review of Cigna policies and procedures
and signed the attestation to comply last year. Will Brandon be required to
complete the review and attestation again this year?
Ans: All sales agents of Cigna are contractually obligated to review and abide
by the policies and procedures and sign an attestation yearly.
Question: Which of the following are goals of the Compliance department?
a. Correct compliance problems promptly and effectively.
b. Reduce the potential for re-occurrence.
c. Ensure ongoing compliance.
d. All of the above.
Ans: d. All of the above.
Question: HIPAA rules apply to "business associates", in addition to health plans
and providers. Which of the following are included under "business associates"?
Ans: Employees and subcontractors such as contracted sales agents and brokers.
Question: Which of the following statements is accurate?
, 2025-2026 SERIES
Ans: Cigna's goal is for all sales agents to practice compliance daily in the course
of representing the company.
Question: Which of the following are examples of how to keep your technology
devices secure?
a. Secure your wireless connection before transmitting PHI wirelessly via the
internet.
b. Do not share your user ID and password with anyone unless a co-worker who
needs to access content on your computer.
c. Never share your login details with anyone
d. Both A. and C.
Ans: d. Both A. and C.
Question: Kate, a broker sales agent, suspects a disclosure of a member's PHI
and decides to report her suspicion to the privacy officer. Turns out after
investigation that there really was no disclosure of PHI. Which of these options
appropriately describes her actions?
Ans: She did the right thing; reasonable suspicions of disclosure of PHI should be
reported.
Question: Which of the following are examples of protected or confidential
information
