2025-2026 SERIES
CIGNA COMPLIANCE EXAM COMPLETE QUESTIONS
AND CORRECT ANSWERS | GRADED AND THE
LATEST SERIES
Which of the following is a reason why the the Compliance Department conducts
internal and external audits?
To verify that everyone is licensed and appointed.
To identify areas of risk and compliance with Federal and State regulatory
guidelines.
To monitor the number of enrollments that each person has completed.
None of the above.
Ans: To identify areas of risk and compliance with Federal and State regulatory
guidelines.
Question: HIPAA rules apply to "business associates", in addition to health plans
and providers. Which of the following are included under "business associates"?
Employees and subcontractors such as contracted sales agents and brokers.
Lead Generation Services.
Company board of directors
Personal health record vendors.
Ans: Employees and subcontractors such as contracted sales agents and brokers.
Question: Shelly, a broker agent, shares the same office space and equipment
with her real estate agent sister, Simone. Simone often provides MA leads to
, 2025-2026 SERIES
Shelly and both cooperate closely together. Considering their family and
professional ties, which of the following safeguards are necessary for Shelly to
implement in securing beneficiaries' data?
Refraining from disclosing confidential information in phone conversations when
others are present.
Store all protected, printed information in a locked cabinet that is separate from
her sister's.
Both A&B.
None of the above.
Ans: Both A&B.
Question: Which of the following forms of PHI is covered under HIPAA?
Can be spoken, on paper, or electronically stored and transmitted.
Oral, handwritten and printed information.
Printed information and information contained on a computer hard drive only.
Only handwritten information.
Ans: Oral, handwritten and printed information.
Question: Which of the following are examples of how to keep your technology
devices secure?
Secure your wireless connection before transmitting PHI wirelessly via the
internet.
CIGNA COMPLIANCE EXAM COMPLETE QUESTIONS
AND CORRECT ANSWERS | GRADED AND THE
LATEST SERIES
Which of the following is a reason why the the Compliance Department conducts
internal and external audits?
To verify that everyone is licensed and appointed.
To identify areas of risk and compliance with Federal and State regulatory
guidelines.
To monitor the number of enrollments that each person has completed.
None of the above.
Ans: To identify areas of risk and compliance with Federal and State regulatory
guidelines.
Question: HIPAA rules apply to "business associates", in addition to health plans
and providers. Which of the following are included under "business associates"?
Employees and subcontractors such as contracted sales agents and brokers.
Lead Generation Services.
Company board of directors
Personal health record vendors.
Ans: Employees and subcontractors such as contracted sales agents and brokers.
Question: Shelly, a broker agent, shares the same office space and equipment
with her real estate agent sister, Simone. Simone often provides MA leads to
, 2025-2026 SERIES
Shelly and both cooperate closely together. Considering their family and
professional ties, which of the following safeguards are necessary for Shelly to
implement in securing beneficiaries' data?
Refraining from disclosing confidential information in phone conversations when
others are present.
Store all protected, printed information in a locked cabinet that is separate from
her sister's.
Both A&B.
None of the above.
Ans: Both A&B.
Question: Which of the following forms of PHI is covered under HIPAA?
Can be spoken, on paper, or electronically stored and transmitted.
Oral, handwritten and printed information.
Printed information and information contained on a computer hard drive only.
Only handwritten information.
Ans: Oral, handwritten and printed information.
Question: Which of the following are examples of how to keep your technology
devices secure?
Secure your wireless connection before transmitting PHI wirelessly via the
internet.
