MANAGEMENT COMPLETE QUESTIONS AND
CORRECT ANSWERS | GRADED AND THE
LATEST SERIES
What do organizations compete through
Ans: People(human resources)
Question: Talent Philosophy
Ans: A system of belief about how an organization's talent should be viewed, as
stakeholders vs replaceable cogs
Question: Productivity
Ans: Effectiveness plus efficiency
Question: Effectiveness
Ans: Did we get the job done?
Question: Efficiency
Ans: Was the job done the right way, were we a good steward of resources?
Question: Employee Experience(E4)
Ans: Seen as the employee engagement and everything else
Question: Employee engagement
,Ans: Job satisfaction, ability, enthused involvement, emotional attachment
Question: Everything else
Ans: Did the employee receive empathy? Were they involved in solutions? Were
work processes practical? Is information given objective?
Question: In regards to employee experience, what is important to balance?
Ans: Productivity and employee experience. We can't cater too much to the
employee, but we also shouldn't make their job unnecessarily difficult.
Question: 8 HR Manager Disciplines
Ans: Legal/EEO, Staffing, Training & Development, Employee & Labor
Relations, Compensation & Benefits, Safety & Security, Ethics & Sustainability,
People Analytics
Question: Legal/EEO(Equal Opportunity Employment
Ans: Involved with the management of the org's employee related actions to
ensure compliance with EEO laws and regulations, as well as affirmative actions
plans
Question: Legal/EEO Issues
Ans: Intergroup conflict management, creating cohesiveness, combating
prejudice
Question: Staffing
, Ans: Everything required to get an potential employee interested in working for
the org.
Question: Staffing Issues
Ans: Recruitment process
Selection of the best candidate
Settling in new hire
Sound knowledge of job being hired for is crucial.
Question: Training & Development
Ans: Education and training function of the org
Question: Training issues
Ans: Continuing education of employees
Question: Employee & Labor Relations
Ans: Covers wide array of management and employee relations related items,
when referring to unions known as labor relations, need knowledge of all labor
laws
Question: Employee Relations issues
Ans: Coaching, conflict resolution, counseling, employee evaluation, discipline,
leadership, team building efforts, evaluate job satisfaction of employee
Question: Labor Relations issues
, Ans: Union votes, union negotiations, contract collective bargaining,
Question: Compensation & Benefits
Ans: Deal with how employees are related and help with attracting the best
candidates for the organization
Question: Compensation & Benefits issues
Ans: Compensation planning, salary surveys, benefits management, incentive
programs, pay secrecy, comparable worth, wage compression
Question: Safety & Security
Ans: Makes sure no one is injured or made sick on the job
Question: Safety & Security issues:
Ans: Stress management, employee assistance programs, securing the workforce
from people inside and outside the org and natural disasters, maintain privacy of
confidential HR files
Question: Ethics & Sustainabllity
Ans: Makes sure the organization is run in an ethically and socially responsible
manner
Question: Ethics & Sustainability issues
Ans: Creates employee code of ethics and makes sure its known, help maintain
the environment the organization is located in