AQA GCSE BUSINESS 8132/1 PAPERn1 INFULUENCE OF OPERATIONS AND HRM ON BUSINESS ACTIVITY

AQA GCSE BUSINESS 8132/1 PAPER 1 INFULUENCE OF OPERATIONS AND HR
n n n n n n n n n n


M ON BUSINESS ACTIVITY QUESTION PAPER
n n n n n


(AUTHENTIC MARKING SCHEME ATTACHED)
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GCSE
BUSINESS
Paper 1 Influences of operations and HRM on business activity
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Time allowed: 1 hour 45 minutes
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Materials
FornExaminer’snUse
Fornthisnpapernyounmustnhave:
 ancalculator. Section Mark
A
Instructions
 Usenblackninknornblacknball-pointnpen. B
 Fillninnthenboxesnatnthentopnofnthisnpage. C
 Answernallnquestions.
TOTAL
 Younmustnanswernthenquestionsninnthenspacesnprovided.nDonnotnwritenoutsident
henboxnaroundneachnpagenornonnblanknpages.
 Ifnyounneednextranspacenfornyournanswer(s),nusenthenlinednpagesnatnthenendnofnt
hisnbook.n Writenthenquestionnnumbernagainstnyournanswer(s).
 Donallnroughnworkninnthisnanswernbook.nCrossnthroughnanynworknyoundonnotn
wantntonbenmarked.

Information
 Thenmarksnforneachnquestionnarenshownninnbrackets.
 Thenmaximumnmarknfornthisnpapernisn90.




*

, 2
Donnotnwrit
enoutsidenth
SectionnA e box


Answernallnquestionsninnthenspacesnprovided.




Fornquestionsnwithnfournresponses,nonlynonenanswernpernquestionnisnallowed.

Forneachnquestionncompletelynfillninnthencirclenalongsidenthenappropriatenanswer.

CORRECTnMETHOD WRONGnMETHODS


Ifnyounwantntonchangenyournanswernyounmustncrossnoutnyournoriginalnanswernasnshown.

Ifnyounwishntonreturnntonannanswernpreviouslyncrossednout,nringnthenanswernyounnownwishntonselectn
asnshown.



0 1
.n 1 Whichnofnthenfollowingnisnanfinancialnmethodnofnmotivation?
[1nmark]

A Commission

B Greaternresponsibility

C Jobnshare

D Training


0 1
.n 2 Whichnofnthenfollowingnisnannexamplenofnonnthenjobntraining?
[1nmark]

A Anhealthnandnsafetyncoursenatnanlocalncollege.

B AnnICTncoursenatnantrainingncentre.

C Observingnannemployeendoingnhernjob.

D Studyingnfornandegreenonline.




*02*
IB/G/Jun22/8132/1

, 3
Donnotnwrit
enoutsidenth
enbox
0 1 .n 3 Whichnofnthenfollowingnisncorrectnwhennanbusinessnusesnjust-in-
casenstockncontrolnrathernthannjust-in-timenstockncontrol?
[1nmark]

A Deliveriesnarenmorenfrequent.

B Lessnwarehousenspacenwillnbenneeded.

C Stocknisnlessnlikelyntongonoutnofndate.

D Suddennincreasesninndemandnarennotnanproblem.


0 1
.n 4 Whichnofnthenfollowingnisnanbenefitnofnusingnanwebsitentonprovideninformationnton
customers?
[1nmark]

A Cannincludenanswersntoncustomernquestions.

B Followersncanncommentnonnyournposts.

C Goodsnandnservicesncannbensoldnonlinen24/7.

D Productsncannbensoldninnmanyncountries.


0 1
.n 5 Whichnofnthenfollowingndescribesnthentotalnqualitynmanagementnapproachn(TQM)?
[1nmark]

A Checkingnfornfaultsnonlynatnthenendnofnproduction.

B Preventingnmistakes.

C Recallingnfaultynproductsnsold.

D Repairingnreturnednitemsnfreenofncharge.




Questionn1ncontinuesnonnthennextnpage




Turnnovern►

*03*
IB/G/Jun22/8132/1

, 4
Donnotnwrit
enoutsidenth
e box
0 1 .n 6 Whichnofnthenfollowingnisnonenofnthenfournfactorsnofnproduction?
[1nmark]

A Competitors

B Enterprise

C Growth

D Quality


. Explainnonendetailnthatncouldnbenagreednbetweennpartnersninnanpartnership.
[2nmarks]




.
Explainnonenreasonnwhynitnisnimportantnfornanbusinessntonhavenannin
ternalnorganisationalnstructure.
[2nmarks]




.
Explainnonenexamplenofnhownanbusinessnwouldnmeetnthenrequirementsnofncon
sumernlawntonprovidensafengoodsnornservices.
[2nmarks]




*04*
IB/G/Jun22/8132/1