MGMT 3720 CH. 13 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Power is a function of ________.
dependence
Which of the following statements is true regarding power?
If A has the capacity to influence the behavior of B, then A is said to have power over B.
Which of the following is a differentiating factor between power and leadership?
goal compatibility
Which of the following is a feature of power?
lack of goal compatibility between leaders and followers
Which of the following is true with regard to leadership?
It focuses on downward influence on followers.
Research on power is likely to provide information on the most effective
________.
tactics for gaining compliance of employees
The two general groupings into which power may be categorized are ________.
formal and personal
________ power is based on the fear of the negative results from failing to
comply.
Coercive
,In the last one week, May and Phyllis have been putting in extra hours at work so
that the project assigned to them by their manager is completed well within time.
Though the manager was due to assign two more people to this project, he had
not done so. As a result, May and Phyllis, who were having to do double their
routine workload, went and complained to the division manager. May was
promptly suspended from work for complaining about her immediate supervisor.
This represents the operation of ________ power.
coercive
________ power represents the compliance that is achieved based on the ability
to distribute positive benefits that others view as valuable.
Reward
As a regional sales officer, one of Brandon's job responsibilities is to process the
yearly appraisal forms of his subordinates and provide them with increments,
bonuses, or benefits based on their performance that year. This job responsibility
directly reflects his ________.
reward power
Legitimate power is directly based on ________.
structural position of the manager in the organization
Which of the following statements is true regarding legitimate power?
Legitimate power is broader than the power to coerce and reward.
Which of the following types of power can be categorized as personal power?
referent
, ________ power is influence wielded as a result of proficiency, special skill, or
knowledge.
Expert
At the PR firm where Gerald works, everyone considers him to be very good with
his work and depends heavily on his knowledge to help the organization to solve
its problems. Gerald is often seen teaching interns a simpler way to present an
article, helping project managers with scheduling, and even the CEO often asks
him for his opinion on important matter because of his experience and skill.
Gerald's specialized knowledge depicts his ________.
expert power________ power is based on identification with a person who has
desirable resources or personal traits.
________ power is based on identification with a person who has desirable
resources or personal traits.
Referent
Carl believes that he is lucky to be working under a manager like Mr. Parker—
conscientious, flexible and easy to work with. It was Mr. Parker who helped Carl
learn the demands of the job, gave him opportunities to learn from the mistakes
he made, and always provided sound advice. Mr. Parker, who has been in the
field for over eighteen years, never made Carl feel like a novice and this only
increased Carl's personal confidence in his work and his loyalty toward his
manager. Carl, who is now doing very well on the job, aims to be a manager like
Mr. Parker. From this scenario, which of the following conclusions can be drawn?
Mr. Parker has a high degree of referent power.
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Power is a function of ________.
dependence
Which of the following statements is true regarding power?
If A has the capacity to influence the behavior of B, then A is said to have power over B.
Which of the following is a differentiating factor between power and leadership?
goal compatibility
Which of the following is a feature of power?
lack of goal compatibility between leaders and followers
Which of the following is true with regard to leadership?
It focuses on downward influence on followers.
Research on power is likely to provide information on the most effective
________.
tactics for gaining compliance of employees
The two general groupings into which power may be categorized are ________.
formal and personal
________ power is based on the fear of the negative results from failing to
comply.
Coercive
,In the last one week, May and Phyllis have been putting in extra hours at work so
that the project assigned to them by their manager is completed well within time.
Though the manager was due to assign two more people to this project, he had
not done so. As a result, May and Phyllis, who were having to do double their
routine workload, went and complained to the division manager. May was
promptly suspended from work for complaining about her immediate supervisor.
This represents the operation of ________ power.
coercive
________ power represents the compliance that is achieved based on the ability
to distribute positive benefits that others view as valuable.
Reward
As a regional sales officer, one of Brandon's job responsibilities is to process the
yearly appraisal forms of his subordinates and provide them with increments,
bonuses, or benefits based on their performance that year. This job responsibility
directly reflects his ________.
reward power
Legitimate power is directly based on ________.
structural position of the manager in the organization
Which of the following statements is true regarding legitimate power?
Legitimate power is broader than the power to coerce and reward.
Which of the following types of power can be categorized as personal power?
referent
, ________ power is influence wielded as a result of proficiency, special skill, or
knowledge.
Expert
At the PR firm where Gerald works, everyone considers him to be very good with
his work and depends heavily on his knowledge to help the organization to solve
its problems. Gerald is often seen teaching interns a simpler way to present an
article, helping project managers with scheduling, and even the CEO often asks
him for his opinion on important matter because of his experience and skill.
Gerald's specialized knowledge depicts his ________.
expert power________ power is based on identification with a person who has
desirable resources or personal traits.
________ power is based on identification with a person who has desirable
resources or personal traits.
Referent
Carl believes that he is lucky to be working under a manager like Mr. Parker—
conscientious, flexible and easy to work with. It was Mr. Parker who helped Carl
learn the demands of the job, gave him opportunities to learn from the mistakes
he made, and always provided sound advice. Mr. Parker, who has been in the
field for over eighteen years, never made Carl feel like a novice and this only
increased Carl's personal confidence in his work and his loyalty toward his
manager. Carl, who is now doing very well on the job, aims to be a manager like
Mr. Parker. From this scenario, which of the following conclusions can be drawn?
Mr. Parker has a high degree of referent power.
