MGMT 3720 - CH.9 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Which of the following is true with regard to groups?
C) A group influences our emotional reactions.
Which of the following is true regarding formal groups?
E) They are marked by stipulated behaviors in pursuit of organizational goals.
An informal group is characterized by the ________.
D) fulfillment of the need for social contact
Which of the following differentiates between formal and informal groups?
E) Formal groups involve clearly defined tasks and roles, while informal groups are
neither formally structured nor organizationally determined.
Our tendency to take personal pride or offense for the accomplishments of a
group we are a part of is the territory of the ________ theory.
C) social identity
Which of the following is true with regard to the social identity theory?
B) It proposes that people have emotional reactions to the failure or success of their
group because their self-esteem is tied into the group's performance.
________ is defined as the tendency to see members of the group of which we are
a part of as better than other people.
C) Ingroup favoritism
At Milton farms, where a large part of the management comes from the same
sociocultural background, many employees of diverse ethical or cultural origins
,are hired only to ensure legal compliance with laws relating to diversity at the
workplace. The company's day-to-day functioning leaves much to be desired in
terms of promoting diversity. Recently, the owner's cousin was promoted to the
post of a branch manager while three suitable candidates hailing from different
cultures were blatantly overlooked. This is an example of ________.
B) ingroup favoritism
Aaron Dias was working on the last shift for the day at All Needs, a retail store
owned by an Asian man, when he opened the cash register and stole some
money thinking that nobody would witness him stealing. However, one of the
customers watched him steal the money and reported it to the manager the next
day, and Aaron was terminated. Subsequently, the manager became extremely
strict with all his Caucasian employees and was often heard abusing them by
saying, "You guys are all the same." This scenario depicts ________.
B) ingroup favoritism
Similarity is a characteristic under the social identity theory that manifests itself
in the ________.
B) tendency of people who have greater uniformity in values and characteristics to have
greater group identification as well
In the context of the social identity theory, distinctiveness refers to the ________.
E) tendency of ingroup members to notice and emphasize identities that reflect how
different they are from other groups
Status is a characteristic under the social identity theory that reflects the
________.
, C) tendency of people to link themselves to groups of higher social standing in an
attempt to define themselves favorably
Uncertainty reduction is a dimension of the social identity theory that manifests
itself in the ________.
B) tendency of people to use the group as a means of understanding who they are and
how they fit into the world
Which of the following represents the second stage in the five-stage group
development model?
C) storming
Which of the following stages of the five-stage group development model is
characterized by a great deal of uncertainty about the group's purpose, structure,
and leadership?
C) forming
The second stage of the five-stage group development model is characterized by
________.
D) intragroup conflict within the group
By the end of the stage of ________, a relatively clear hierarchy of leadership
within the group is established.
B) storming
During the third stage of group development, ________.
B) the group demonstrates cohesiveness
Which of the following statements is true regarding the norming stage of group
development?
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Which of the following is true with regard to groups?
C) A group influences our emotional reactions.
Which of the following is true regarding formal groups?
E) They are marked by stipulated behaviors in pursuit of organizational goals.
An informal group is characterized by the ________.
D) fulfillment of the need for social contact
Which of the following differentiates between formal and informal groups?
E) Formal groups involve clearly defined tasks and roles, while informal groups are
neither formally structured nor organizationally determined.
Our tendency to take personal pride or offense for the accomplishments of a
group we are a part of is the territory of the ________ theory.
C) social identity
Which of the following is true with regard to the social identity theory?
B) It proposes that people have emotional reactions to the failure or success of their
group because their self-esteem is tied into the group's performance.
________ is defined as the tendency to see members of the group of which we are
a part of as better than other people.
C) Ingroup favoritism
At Milton farms, where a large part of the management comes from the same
sociocultural background, many employees of diverse ethical or cultural origins
,are hired only to ensure legal compliance with laws relating to diversity at the
workplace. The company's day-to-day functioning leaves much to be desired in
terms of promoting diversity. Recently, the owner's cousin was promoted to the
post of a branch manager while three suitable candidates hailing from different
cultures were blatantly overlooked. This is an example of ________.
B) ingroup favoritism
Aaron Dias was working on the last shift for the day at All Needs, a retail store
owned by an Asian man, when he opened the cash register and stole some
money thinking that nobody would witness him stealing. However, one of the
customers watched him steal the money and reported it to the manager the next
day, and Aaron was terminated. Subsequently, the manager became extremely
strict with all his Caucasian employees and was often heard abusing them by
saying, "You guys are all the same." This scenario depicts ________.
B) ingroup favoritism
Similarity is a characteristic under the social identity theory that manifests itself
in the ________.
B) tendency of people who have greater uniformity in values and characteristics to have
greater group identification as well
In the context of the social identity theory, distinctiveness refers to the ________.
E) tendency of ingroup members to notice and emphasize identities that reflect how
different they are from other groups
Status is a characteristic under the social identity theory that reflects the
________.
, C) tendency of people to link themselves to groups of higher social standing in an
attempt to define themselves favorably
Uncertainty reduction is a dimension of the social identity theory that manifests
itself in the ________.
B) tendency of people to use the group as a means of understanding who they are and
how they fit into the world
Which of the following represents the second stage in the five-stage group
development model?
C) storming
Which of the following stages of the five-stage group development model is
characterized by a great deal of uncertainty about the group's purpose, structure,
and leadership?
C) forming
The second stage of the five-stage group development model is characterized by
________.
D) intragroup conflict within the group
By the end of the stage of ________, a relatively clear hierarchy of leadership
within the group is established.
B) storming
During the third stage of group development, ________.
B) the group demonstrates cohesiveness
Which of the following statements is true regarding the norming stage of group
development?
