Business Management 2.3 – LEADERSHIP AND MANAGEMENT
Leadership involves setting a clear direction and vision. Most good managers are good leaders
FUNCTIONS OF MANAGEMENT
Managers: “get things done”. Responsible for setting objectives, organizing resources and
motivating staff so that the organisation’s aims are met
Setting objectives and planning: establish overall strategic objectives and translate them into
tactical objectives for the staff
Organizing resources to meet the objectives
Directing and motivating staff: guiding, leading and overseeing to ensure goals are met
Coordinating activities
Controlling and measuring performance against targets: MBO
MINTZBERG’S MANAGEMENT ROLES
Role Description of role activities
INTERPERSONAL - dealing with and motivating staff at all levels of the organisation
Figurehead Symbolic leader
Leader Motivating and selecting and training staff
Linking with managers and leaders of other divisions and other
Liaison
organisations
INFORMATIONAL - acting as a source, receiver and transmitter of information
Monitor Collect data relevant to the business’s operations
Disseminator Sending information to relevant people within the organisation
Spokesperson Communicating information about the organization to external groups
DECISIONAL - taking decisions and allocating resources to meet the organisation’s objectives
Entrepreneur Looking for new opportunities to develop the business
Responding to changing situations that may put the business at risk.
Disturbance handler
Taking responsibility when threatening factors develop
Resource allocator Allocating financial, human and other resources
Negotiator Representing the organization in important negotiations
MANAGEMENT AND LEADERSHIP
Leadership: art of motivating a group of people towards achieving a common objective
‘Management is a set of processes that keep an organisation functioning. The processes are about
planning, budgeting, staffing, clarifying jobs, measuring performance and problem-solving when
results did not go to plan.’
Leadership is about aligning people to the vision of the business which means communication,
motivation and inspiration.
LEADERSHIP MANAGEMENT
Motivating and inspiring others Directing and motivating others
Innovators who encourage others to accept Problem-solvers
change
Stems from personal qualities or traits Position of responsibility in the organization
Natural abilities and instincts Skilled and qualified to perform role
Believes in doing the right thing Believes in doing things right
Respected and trusted by followers Listened because of status
Creates and develops a culture of change Accepts and conforms to the norms of the
organisation
1
Leadership involves setting a clear direction and vision. Most good managers are good leaders
FUNCTIONS OF MANAGEMENT
Managers: “get things done”. Responsible for setting objectives, organizing resources and
motivating staff so that the organisation’s aims are met
Setting objectives and planning: establish overall strategic objectives and translate them into
tactical objectives for the staff
Organizing resources to meet the objectives
Directing and motivating staff: guiding, leading and overseeing to ensure goals are met
Coordinating activities
Controlling and measuring performance against targets: MBO
MINTZBERG’S MANAGEMENT ROLES
Role Description of role activities
INTERPERSONAL - dealing with and motivating staff at all levels of the organisation
Figurehead Symbolic leader
Leader Motivating and selecting and training staff
Linking with managers and leaders of other divisions and other
Liaison
organisations
INFORMATIONAL - acting as a source, receiver and transmitter of information
Monitor Collect data relevant to the business’s operations
Disseminator Sending information to relevant people within the organisation
Spokesperson Communicating information about the organization to external groups
DECISIONAL - taking decisions and allocating resources to meet the organisation’s objectives
Entrepreneur Looking for new opportunities to develop the business
Responding to changing situations that may put the business at risk.
Disturbance handler
Taking responsibility when threatening factors develop
Resource allocator Allocating financial, human and other resources
Negotiator Representing the organization in important negotiations
MANAGEMENT AND LEADERSHIP
Leadership: art of motivating a group of people towards achieving a common objective
‘Management is a set of processes that keep an organisation functioning. The processes are about
planning, budgeting, staffing, clarifying jobs, measuring performance and problem-solving when
results did not go to plan.’
Leadership is about aligning people to the vision of the business which means communication,
motivation and inspiration.
LEADERSHIP MANAGEMENT
Motivating and inspiring others Directing and motivating others
Innovators who encourage others to accept Problem-solvers
change
Stems from personal qualities or traits Position of responsibility in the organization
Natural abilities and instincts Skilled and qualified to perform role
Believes in doing the right thing Believes in doing things right
Respected and trusted by followers Listened because of status
Creates and develops a culture of change Accepts and conforms to the norms of the
organisation
1
