Answers
1) Motivation is a process that leads to a goal. correct answer -True
2) Motivation is a drive that some people have and others don't have.
correct answer -False
3) The three key elements in the definition of motivation are energy, direction,
and achievement. correct answer -False; energy/direction/persistence
4) Persistence is the amount of drive and intensity a person applies to a task.
correct answer -False; energy
5) A single individual can have high motivation for one task and low
motivation for another task. correct answer -True
6) Most U.S. employees are excited about their jobs. correct answer -False
7) Maslow's hierarchy of needs proposes that all needs are sought after to an
equal degree at all times. correct answer -False
8) Maslow argued that each level in the needs hierarchy must be substantially
satisfied before the next becomes dominant. correct answer -True
9) Maslow contends that lower-order needs are satisfied internally and
higher-order needs are satisfied externally. correct answer -False; lower
order - externally/higher order - internally
10) In Maslow's system, a person takes care of social needs before worrying
about personal safety. correct answer -False
11) In Maslow's view, the key to understanding motivation is to understand
where in the hierarchy of needs a person is located. correct answer -True
12) Maslow states that people can no longer be motivated by a given need if it
is largely taken care of. correct answer -True
, 13) Maslow's empirical studies provided substantial proof of the validity of
his hierarchical model. correct answer -False
14) Most people enjoy work and responsibility and generally have a Theory X
view of life. correct answer -False; theory Y
15) Managers with a Theory Y view of life think people need to be given the
freedom to make their own choices. correct answer -True
16) McGregor holds the opinion that managers are less successful when they
adopt a Theory Y view of human nature. correct answer -False
17) Using fear as a motivator is a Theory X management style. correct
answer -True
18) In Herzberg's view, removing a factor of dissatisfaction makes a person
more satisfied with his or her job. correct answer -False
**19) In Herzberg's view, removing a hygiene factor makes a person less
dissatisfied with his or her job. correct answer -True
**20) McClelland proposed that people with a high nAch simply want to do
things better than other people. correct answer -False
21) McClelland thinks that having a high nAch guarantees that a person will be
a good manager. correct answer -False
22) Goal-setting theory states that having specific goals improves
performance. correct answer -True
23) Goal-setting theory shows that feedback from a superior provides better
motivation than self-generated feedback. correct answer -False
24) The job characteristics model, or JCM, holds that the three core job
dimensions - skill variety, task identity, and task significance - combine to give
work true meaning. correct answer -True
**25) In the JCM, autonomy and feedback are not core dimensions for a job.
correct answer -True