TEST BANK for Operations Management,
m m m m m
14th Editionby William J Stevenson Chapte
m m m m m
rs 1 - 19
m m m
,TablemofmContents
Chapterm01mIntroductionmtomOperationsmManagementmCh
ampterm02mCompetitiveness,mStrategy,mandmProductivityC
hampterm03mForecasting
Chapterm04mProductmandmServicemDesig
nmChapterm04SmReliability
Chapterm05mStrategicmCapacitymPlanningmforhProductsmandmServic
esmChapterm05SmDecisionmTheory
Chapterm06mProcessmSelectionmandmFacilitymLayo
utmChapterm07mWorkmDesignmandmMeasurementmC
hapmterm07SmLearningmCurves
Chapterm08mLocationmPlanningmandmAnalysi
smChapterm08SmThemTransportationmModelm
Chmapterm09mManagementmofmQualitymChapt
erm1m0mQualitymControl
Chapterm10SmAcceptancemSampling
Chapterm11mAggregatemPlanningmandmMastermSchedulin
gmChapterm12mMRPmandmERP
Chapterm13mInventorymManagement
m Chapterm14mJITmandmLeanmOperatio
nsmChapterm14SmMaintenance
Chapterm15mSupplymChainmManagemen
tmChapterm16mScheduling
Chapterm17mProjectmManagement
,Chapterm18mManagementmofmWaitingmLine
smChapterm19mLinearhProgramming
Chapter 01 Introduction to Operations Management
m m m m m
Student:
1. Operationsmmanagersmaremresponsiblemformassessingmconsumermwantsmandmneedsmandmsellingma
ndmpromotingmthemorganization'smgoodsmormservices.
True False
2. Often,mthemcollectivemsuccessmormfailuremofmcompanies'moperationsmfunctionsmwillmimpactmt
hemabilitymofmamnationmtomcompetemwithmothermnations.
True False
3. Companiesmaremeithermproducingmgoodsmormdeliveringmservices.mThismmeansmthatmonlymonemofm
themtwomtypesmofmoperationsmmanagementmstrategiesmaremused.
True False
4. Operations,mmarketing,mandmfinancemfunctionmindependentlymofmeachmotherminmm
ostmorganizations.
True False
5. Themgreatermthemdegreemofmcustomerminvolvement,mthemmoremchallengingmthemdesignma
ndmmanagementmofmoperations.
True False
, 6. Goodsmproducingmorganizationsmaremnotminvolvedminmservicemactivitie
s.mTrue False
7. Servicemoperationsmrequiremadditionalminventorymbecausemofmthemunpredictabilitymofmconsum
ermdemand.
True False
8. Themvaluemofmoutputsmismmeasuredmbymthempricesmcustomersmaremwillingmtompaymformgood
smormservices.
True False
9. Themusemofmmodelsmwillmguaranteemthembestmpossiblemdecisio
ns.mTrue False
10. Peoplemwhomworkminmthemfieldmofmoperationsmshouldmhavemskillsmthatmincludembothmknowle
dgemandmpeoplemskills.
True False
11. Assemblymlinesmachievedmproductivitymbutmatmthemexpensemofmstandardmofmlivi
ng.mTrue False
12. Themoperationsmmanagermhasmprimarymresponsibilitymformmakingmoperationsmsystemmdesi
gnmdecisions,msuchmasmsystemmcapacitymandmlocationmofmfacilities.
True False
13. Themwordm"technology"mismusedmonlymtomrefermtom"informationmtechnology".
True False
m m m m m
14th Editionby William J Stevenson Chapte
m m m m m
rs 1 - 19
m m m
,TablemofmContents
Chapterm01mIntroductionmtomOperationsmManagementmCh
ampterm02mCompetitiveness,mStrategy,mandmProductivityC
hampterm03mForecasting
Chapterm04mProductmandmServicemDesig
nmChapterm04SmReliability
Chapterm05mStrategicmCapacitymPlanningmforhProductsmandmServic
esmChapterm05SmDecisionmTheory
Chapterm06mProcessmSelectionmandmFacilitymLayo
utmChapterm07mWorkmDesignmandmMeasurementmC
hapmterm07SmLearningmCurves
Chapterm08mLocationmPlanningmandmAnalysi
smChapterm08SmThemTransportationmModelm
Chmapterm09mManagementmofmQualitymChapt
erm1m0mQualitymControl
Chapterm10SmAcceptancemSampling
Chapterm11mAggregatemPlanningmandmMastermSchedulin
gmChapterm12mMRPmandmERP
Chapterm13mInventorymManagement
m Chapterm14mJITmandmLeanmOperatio
nsmChapterm14SmMaintenance
Chapterm15mSupplymChainmManagemen
tmChapterm16mScheduling
Chapterm17mProjectmManagement
,Chapterm18mManagementmofmWaitingmLine
smChapterm19mLinearhProgramming
Chapter 01 Introduction to Operations Management
m m m m m
Student:
1. Operationsmmanagersmaremresponsiblemformassessingmconsumermwantsmandmneedsmandmsellingma
ndmpromotingmthemorganization'smgoodsmormservices.
True False
2. Often,mthemcollectivemsuccessmormfailuremofmcompanies'moperationsmfunctionsmwillmimpactmt
hemabilitymofmamnationmtomcompetemwithmothermnations.
True False
3. Companiesmaremeithermproducingmgoodsmormdeliveringmservices.mThismmeansmthatmonlymonemofm
themtwomtypesmofmoperationsmmanagementmstrategiesmaremused.
True False
4. Operations,mmarketing,mandmfinancemfunctionmindependentlymofmeachmotherminmm
ostmorganizations.
True False
5. Themgreatermthemdegreemofmcustomerminvolvement,mthemmoremchallengingmthemdesignma
ndmmanagementmofmoperations.
True False
, 6. Goodsmproducingmorganizationsmaremnotminvolvedminmservicemactivitie
s.mTrue False
7. Servicemoperationsmrequiremadditionalminventorymbecausemofmthemunpredictabilitymofmconsum
ermdemand.
True False
8. Themvaluemofmoutputsmismmeasuredmbymthempricesmcustomersmaremwillingmtompaymformgood
smormservices.
True False
9. Themusemofmmodelsmwillmguaranteemthembestmpossiblemdecisio
ns.mTrue False
10. Peoplemwhomworkminmthemfieldmofmoperationsmshouldmhavemskillsmthatmincludembothmknowle
dgemandmpeoplemskills.
True False
11. Assemblymlinesmachievedmproductivitymbutmatmthemexpensemofmstandardmofmlivi
ng.mTrue False
12. Themoperationsmmanagermhasmprimarymresponsibilitymformmakingmoperationsmsystemmdesi
gnmdecisions,msuchmasmsystemmcapacitymandmlocationmofmfacilities.
True False
13. Themwordm"technology"mismusedmonlymtomrefermtom"informationmtechnology".
True False
