Pro Growth Exam 1: Questions With Expert Solutions
What is a professional - what are professional behaviors? Right Ans -
Knowledgeable (teachable), Communication (kind, proficient), respectful,
dressing, presentation, competent, calm, adaptable
How does comportment relate to caring as a professional behavior? Right
Ans - General manner of a person, how they behave. Your comportment has to
follow the guides of professional behavior vs your own way of a generalized
manner ex. Ur opinions
What does caring look like? Right Ans - •Compassion
•Competence
•Commitment
•Confidence
•Comportment - your presentation (what you look like and what you say)
•Conscience
Benner's 5 stages of proficiency? Right Ans - Novice - as student, no
experience, inflexible, need clear direction and steps, task focus, general
anxiety
Advanced Beginner - first year of practice, acceptable, safe and competent,
feels the responsibility once graduated, compartmentalized care, one step at a
time to get through a shift, no reference from experience
Competent Practitioner - 2-3 years experience, decides what's more or less
complex, can coordinate complex care, improved organization, recognizes
good practice and this becomes a moral compass, still excessive suggestibility
Proficient practitioner - 3-5 years, can "read the situation," notices patient
changes, can recognize if she has good understanding of the situation
Expert practitioner - More than 5 years experience, practical wisdom, fluid
and flexible, highly proficient, intuitive
Roles of the nurse Right Ans - •Caregiver
•Communicator
•Educator
•Advocate
•Counselor
•Change Agent
•Leader
, •Manager
•Case Manager
•Research Consumer
Essential Ingredients of Collaborative Partnership Model? Right Ans - -
Sharing power
- Being open & respectful
- Being non-judgemental & accepting
- Living with ambiguity
- Being self-aware and reflective
Contrast Collaborative Model with Hierarchical Traditional approach?
Right Ans - Top down leadership vs shared leadership
Effective communication Right Ans - Spoken Message: Verbal 7%
Non verbal 55%
Tone 38%
Written Message: Verbal 7%
Non Verbal and Tone 93%
Telephone Message: Verbal and Tone 45%
Non verbal 55%
Means of communication - which is clearest, which is worst? Right Ans -
1)Face to face
2)Group
3)Phone
4)Written
5)Third party
Telephone etiquette Right Ans - -Preparation before you call Complete
vitals
-Identify yourself (name, occupation, unit)
-Be aware of verbal communication (words)
email etiquette Right Ans - -Words and Tone are important
-Be brief
•Use an informative, searchable Subject Line
•Introduce yourself if unknown; use CO group here at LC
•Explain/speak to your attachments
What is a professional - what are professional behaviors? Right Ans -
Knowledgeable (teachable), Communication (kind, proficient), respectful,
dressing, presentation, competent, calm, adaptable
How does comportment relate to caring as a professional behavior? Right
Ans - General manner of a person, how they behave. Your comportment has to
follow the guides of professional behavior vs your own way of a generalized
manner ex. Ur opinions
What does caring look like? Right Ans - •Compassion
•Competence
•Commitment
•Confidence
•Comportment - your presentation (what you look like and what you say)
•Conscience
Benner's 5 stages of proficiency? Right Ans - Novice - as student, no
experience, inflexible, need clear direction and steps, task focus, general
anxiety
Advanced Beginner - first year of practice, acceptable, safe and competent,
feels the responsibility once graduated, compartmentalized care, one step at a
time to get through a shift, no reference from experience
Competent Practitioner - 2-3 years experience, decides what's more or less
complex, can coordinate complex care, improved organization, recognizes
good practice and this becomes a moral compass, still excessive suggestibility
Proficient practitioner - 3-5 years, can "read the situation," notices patient
changes, can recognize if she has good understanding of the situation
Expert practitioner - More than 5 years experience, practical wisdom, fluid
and flexible, highly proficient, intuitive
Roles of the nurse Right Ans - •Caregiver
•Communicator
•Educator
•Advocate
•Counselor
•Change Agent
•Leader
, •Manager
•Case Manager
•Research Consumer
Essential Ingredients of Collaborative Partnership Model? Right Ans - -
Sharing power
- Being open & respectful
- Being non-judgemental & accepting
- Living with ambiguity
- Being self-aware and reflective
Contrast Collaborative Model with Hierarchical Traditional approach?
Right Ans - Top down leadership vs shared leadership
Effective communication Right Ans - Spoken Message: Verbal 7%
Non verbal 55%
Tone 38%
Written Message: Verbal 7%
Non Verbal and Tone 93%
Telephone Message: Verbal and Tone 45%
Non verbal 55%
Means of communication - which is clearest, which is worst? Right Ans -
1)Face to face
2)Group
3)Phone
4)Written
5)Third party
Telephone etiquette Right Ans - -Preparation before you call Complete
vitals
-Identify yourself (name, occupation, unit)
-Be aware of verbal communication (words)
email etiquette Right Ans - -Words and Tone are important
-Be brief
•Use an informative, searchable Subject Line
•Introduce yourself if unknown; use CO group here at LC
•Explain/speak to your attachments
