NURS 324 ATI LEADERSHIP
PROCTORED EXAM FORM A (70
QUESTIONS & 100% CORRECT
ANSWERS)
A nurse manager is reviewing the stages of conflict resolution with the nursing
staff. The nurse manager should instruct the staff to expect the stages of the
conflict to occur in what order? (Order the steps of the process by placing the
letters in the correct sequence.)
1. The conflict process is latent conflict, which involves awareness of potential
situations that can create conflict.
2. Conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. Perceived conflict, where those affected are discussing the situation, but in an
impersonal manner. - ✔✔1. The conflict process is latent conflict, which
involves awareness of potential situations that can create conflict.
2. Perceived conflict, where those affected are discussing the situation, but in an
impersonal manner.
1|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
,3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
Management - ✔✔Process of planning, organizing, directing, and coordinating
the work within an organization
Leadership - ✔✔Ability to inspire others to achieve a desired outcome
Authoritative leadership - ✔✔makes decisions for the group
motivates by coercion
Good for crisis situations and bureaucratic settings
effective for employees with little or no formal education
Democratic leadership - ✔✔Includes the group
motivates by supporting staff achievements
good when cooperation and collaboration are necessary
Laissez-faire - ✔✔Makes very few decisions
effective with professional employees
Contemporary leadership theory - ✔✔supports the belief that leaders can
develop the necessary skills
2|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
, Transformational leaders - ✔✔empowers followers to assume responsibility for
a communal vision and personal development is a secondary outcome
Transactional leaders - ✔✔focus on immediate problems, maintaining status
Quo and using rewards to motivate followers
Emotional intelligence - ✔✔ability of an individual to perceive and manage the
emotions of self and others
5 management functions - ✔✔Planning
Organizing
staffing
directing
Controlling
clinical reasoning - ✔✔mental process used when analyzing the elements of a
clinical situation and using analysis to make a decision
prioritization - ✔✔Systemic before local
Acute before chronic
actual before potential
Maslows heirarchy - ✔✔Self actualization
self esteem
3|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
PROCTORED EXAM FORM A (70
QUESTIONS & 100% CORRECT
ANSWERS)
A nurse manager is reviewing the stages of conflict resolution with the nursing
staff. The nurse manager should instruct the staff to expect the stages of the
conflict to occur in what order? (Order the steps of the process by placing the
letters in the correct sequence.)
1. The conflict process is latent conflict, which involves awareness of potential
situations that can create conflict.
2. Conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. Perceived conflict, where those affected are discussing the situation, but in an
impersonal manner. - ✔✔1. The conflict process is latent conflict, which
involves awareness of potential situations that can create conflict.
2. Perceived conflict, where those affected are discussing the situation, but in an
impersonal manner.
1|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
,3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
Management - ✔✔Process of planning, organizing, directing, and coordinating
the work within an organization
Leadership - ✔✔Ability to inspire others to achieve a desired outcome
Authoritative leadership - ✔✔makes decisions for the group
motivates by coercion
Good for crisis situations and bureaucratic settings
effective for employees with little or no formal education
Democratic leadership - ✔✔Includes the group
motivates by supporting staff achievements
good when cooperation and collaboration are necessary
Laissez-faire - ✔✔Makes very few decisions
effective with professional employees
Contemporary leadership theory - ✔✔supports the belief that leaders can
develop the necessary skills
2|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
, Transformational leaders - ✔✔empowers followers to assume responsibility for
a communal vision and personal development is a secondary outcome
Transactional leaders - ✔✔focus on immediate problems, maintaining status
Quo and using rewards to motivate followers
Emotional intelligence - ✔✔ability of an individual to perceive and manage the
emotions of self and others
5 management functions - ✔✔Planning
Organizing
staffing
directing
Controlling
clinical reasoning - ✔✔mental process used when analyzing the elements of a
clinical situation and using analysis to make a decision
prioritization - ✔✔Systemic before local
Acute before chronic
actual before potential
Maslows heirarchy - ✔✔Self actualization
self esteem
3|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
