NHA CCMA PRACTICE TEST AND
ITS SOLUTIONS
When performing a follow up calls to patients, which
of the following actions should the medical assistant
take first to notify the provider if the patient provides
and unsatisfactory progress report?
Notify the provider immediately
Which of the following fasting blood sugar laboratory
results should the medical assistant recognize as
abnormal?
101 mg/dL for a nondiabetic
A patient reports feeling depressed due to the recent
loss of a partner. In which of the following five stages
of the grief process does depression present itself?
Fourth stage
Which of the following letter formats uses indented
paragraphs?
semi-block letter
Which is a letter which all elements are left justified?
a full block letter
Which is a letter format that the body and the inside
address are left justified, while the date, closing, and
signature blocks are centered?
a modified block letter
Which is a letter format where all elements are left
justified except for the sender's information?
a simplified letter
,Which of the following conditions requires a patient to
avoid gluten?
Celiac disease (a digestive and immune disorder)
A medical assistant is speaking to a patient about
their social history and the assistant notices the
patient is fidgeting and appears anxious. Which of the
following nonverbal communication styles is the
patient exhibiting?
Passive communication
Passive-Aggresive Communication
warm and friendly
Assertive communication
exhibits fast gestures
Manipulative communication
uses a high-pitched voice
Which of the following statements describes the
purpose of the right route as a part of the rights of
medication administration?
Administering medication using the physical technique
identified by the providers written order
Which of the following means the absence of infection
or infectious material?
Asepsis
Medical Asepsis
the destruction of disease-causing organisms
Surgical asepsis
the practice of destroying all microorganisms and is used
for invasive procedures
Which of the following is the normal setting for the
standardization mark on an EKG?
10 mm/mv
, What is the setting for making the tracing smaller on
an EKG?
5 mm/mv
What is the setting for increasing the size of the
tracing on an EKG?
20 mm/mv
Which is the setting that regulates the speed of the
paper during the recording on an EKG?
25 mm/mv
Which of the following instructions should a medical
assistant give a patient when administering an
enteric-coated tablet?
Swallow the tablet whole with a glass of water
A medical assistant is collecting data from a patient
who is experiencing heatstroke. Which of the
following manifestations should the assistant expect
to find?
hot skin
Which of the following tasks should a medical
assistant have a patient complete prior to gowning for
a physical examination to ensure that the patient is
more comfortable and to make the examination easier
for the provider?
Have the patient empty their bladder
Which of the following actions will ensure accurate
reimbursement of a claim?
reporting codes that are supported by the encounter
documentation
Which of the following processes provides the ability
to send prescriptions electronically?
e-prescribing
ITS SOLUTIONS
When performing a follow up calls to patients, which
of the following actions should the medical assistant
take first to notify the provider if the patient provides
and unsatisfactory progress report?
Notify the provider immediately
Which of the following fasting blood sugar laboratory
results should the medical assistant recognize as
abnormal?
101 mg/dL for a nondiabetic
A patient reports feeling depressed due to the recent
loss of a partner. In which of the following five stages
of the grief process does depression present itself?
Fourth stage
Which of the following letter formats uses indented
paragraphs?
semi-block letter
Which is a letter which all elements are left justified?
a full block letter
Which is a letter format that the body and the inside
address are left justified, while the date, closing, and
signature blocks are centered?
a modified block letter
Which is a letter format where all elements are left
justified except for the sender's information?
a simplified letter
,Which of the following conditions requires a patient to
avoid gluten?
Celiac disease (a digestive and immune disorder)
A medical assistant is speaking to a patient about
their social history and the assistant notices the
patient is fidgeting and appears anxious. Which of the
following nonverbal communication styles is the
patient exhibiting?
Passive communication
Passive-Aggresive Communication
warm and friendly
Assertive communication
exhibits fast gestures
Manipulative communication
uses a high-pitched voice
Which of the following statements describes the
purpose of the right route as a part of the rights of
medication administration?
Administering medication using the physical technique
identified by the providers written order
Which of the following means the absence of infection
or infectious material?
Asepsis
Medical Asepsis
the destruction of disease-causing organisms
Surgical asepsis
the practice of destroying all microorganisms and is used
for invasive procedures
Which of the following is the normal setting for the
standardization mark on an EKG?
10 mm/mv
, What is the setting for making the tracing smaller on
an EKG?
5 mm/mv
What is the setting for increasing the size of the
tracing on an EKG?
20 mm/mv
Which is the setting that regulates the speed of the
paper during the recording on an EKG?
25 mm/mv
Which of the following instructions should a medical
assistant give a patient when administering an
enteric-coated tablet?
Swallow the tablet whole with a glass of water
A medical assistant is collecting data from a patient
who is experiencing heatstroke. Which of the
following manifestations should the assistant expect
to find?
hot skin
Which of the following tasks should a medical
assistant have a patient complete prior to gowning for
a physical examination to ensure that the patient is
more comfortable and to make the examination easier
for the provider?
Have the patient empty their bladder
Which of the following actions will ensure accurate
reimbursement of a claim?
reporting codes that are supported by the encounter
documentation
Which of the following processes provides the ability
to send prescriptions electronically?
e-prescribing
