Key Things to know as a NHS 111 Call Handler
Key Things to know as a NHS 111 Call Handler severely ILL or in severe PAIN means? - answer-They are unable to THINK ABOUT or DO anything else. 3 Probing questions: (+hint: Normal Activities,Today,Right Now) - answer-1) Have they been able to do their NORMAL ACTIVITIES? 2) What have they been able to do TODAY? 3)What are they doing right now? Age Groups: - answer-NEOnate: 0 - 1HR Infant: 1hr - 12 months Toddler: 1 year-5 years Child: 5 years - 16 years Adult: 16 years+ What are the 2 elements of a DISposition: - answer-- Skill set required (level of care) - Timeframe What are the 4 elements of WORSENING ADVICE: - answer-If the patient has: - Any NEW SYMPTOMS
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- NHS 111 Call Handler
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- 20 januari 2025
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key things to know as a nhs 111 call handler