100% Pass
Communication Factors - ANSWER -mixed messages, physical distance,
scheduling differences, ect
structural factors - ANSWER -too many cooks or people who don't speak up
Line-Staff distinctions - ANSWER -different focus for people in different parts of
the chain
Rewards - ANSWER -Can create resentment from people who think the one
awarded don't deserve it
Resource Interdependence - ANSWER -Fighting amongst what's available
Values - ANSWER -PBF, what is valued in the person
Perceptions - ANSWER -PBF, how I perceive something vs how the other person
does
Personality - ANSWER -PBF, conflicting types working together
Competing - ANSWER -Super low cooperation, high assertiveness
Collaborating - ANSWER -High cooperation, High assertiveness
, Accommodating - ANSWER -High cooperation, low assertiveness
Avoiding - ANSWER -low cooperation, low assertiveness
Compromising - ANSWER -mid cooperation, mid assertiveness
Lewin's Change Management Model - ANSWER -unfreeze, change, refreeze
Unfreezing steps (Force Field Analysis) - ANSWER -Prep, overcome resistance,
accept risk, balance driving and restraining forces
Five Key Strategies to Achieve Change - ANSWER -Participation
Behavior Modification
Mandating Change
Time Allowance
Group Dynamics
Military Member's rights - ANSWER -free defense, rights advisement,
prohibiting self incrimination, requires authorized search seizure or inspection
Staff Judge Advocate (SJA) - ANSWER -Responsible for all legal matters and
military justice.
Area Defense Counsel (ADC) - ANSWER -Has a separate chain of command to
ensure undivided loyalty to the client