Record - *answers *stored information made or received by an organization that is
evidence of its operations and has value requiring its retention for a specific period of
time
Transaction Document - *answers *record used in an organization's day-to-day
operations (invoices, sales, orders, bank checks)
Reference Document - *answers *record containing information needed to carry on the
operations of a firm over long periods (business letters, reports)
External Record - *answers *record created for use outside an organization (letters,
faxes)
Internal Record - *answers *record that contains information needed to operate an
organization (payroll records, bulletins)
Electronic Record - *answers *record stored on electronic media that can easily be
readily accessed or changed
E-mail - *answers *systems that enables users to compose, transmit, receive, and
manage electronic documents and images across networks
Wiki - *answers *a page or collection of web pages that allows people who access it to
contribute or modify content
Blog - *answers *(web log) shared, online journal
Podcast - *answers *broadcast sent over the Internet to receivers who hear and/or view
the info. via computers, MP3 players, or other electronic devices
Internet Forum - *answers *place where people can read and post messages (like on a
message board)
Tweet - *answers *short message posted on the Twitter social network website
Webinar - *answers *presentation given over the Internet
Document Imaging - *answers *Automated system for scanning, storing, retrieving, and
managing images of physical records in an electronic format
Internet - *answers *Worldwide network of computers that allows public access to send,
store, and receive electronic info. over public networks
World Wide Web - *answers *a part of the Internet that contains HTML documents that
can be displayed and searched using web browser programs