HRCI- SPHR Practice Exam questions
and answers
One of your production managers uses incentives to reward employees for
meeting operational objectives. This is the best example of which of the
following leadership styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership - ANSWER>>B. Transactional leaders are
characterized by a "this for that" style. These leaders use both rewards and
discipline when necessary to accomplish organizational and departmental
objectives.
Consensual romantic relationships at work represent what type of risk?
A. Intimate partner violence
B. Unlawful treatment
C. Sexual harassment
D. None, because it's consensual - ANSWER>>C. Relationships at work, even
those that are consensual, have the potential for issues in which HR will have to
intervene. This includes the risk of sexual harassment should the relationship
become unwanted by either party.
,The international gas utility company for which you direct HR does not have an
organized health and safety program for its workers. What should be your first
step?
A. Focus on becoming compliant with international, federal, state, and local
safety standards.
B. Identify the employees who are most at risk and begin safety efforts with
them.
C. Obtain approval for a company-wide incentive program based on zero
accidents or injuries.
D. Meet with the workers' compensation brokers to assess the cost -
ANSWER>>B. In this high-risk industry, it would be prudent for human resources
to begin building a safety program for those workers who are most at risk. This
effort may include data collection, incentives, and compliance efforts as part of
the overall intervention strategy.
The food distribution center for which you work has seen an increase in the
number of loading-dock workers reporting ankle injuries. What strategy would
be most effective to reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Ask the occupational clinic to come in and provide safety training. -
ANSWER>>C. Any time there is an increase in injuries and accidents, HR should
take the time to analyze for root causes. From this, hazard abatement strategies
,may be developed and could include new personal protective equipment
requirements or worker training.
The major Internet provider for which you are the VP of human resources has
just experienced the largest customer and employee data breach in the history
of the United States. In an effort to comply with the Securities and Exchange
Commission (SEC), you should first do what?
A. Evaluate the areas where the company's data is still at risk for hackers
B. Research credit monitoring services to offer affected individuals.
C. Wait to notify investors until the executive team can sell their shares of -
ANSWER>>D. When a data breach of this magnitude occurs, it is important for
HR to help the company respond in accordance with governing agencies but also
in a manner that protects the interests of both the company and the affected
individuals.
Which of the following are examples of the physical assets that must be secured
to prevent a cybersecurity attack?
A. The employees
B. The buildings
C. The workstations
D. The power lines - ANSWER>>C. Physical assets such as workstations and
servers can be tracked and monitored as part of a company's efforts to prevent
cyberattacks on sensitive company and customer data.
, Establishing a hierarchy of assets helps companies do what when it comes to
data protection?
A. Identify priorities when it comes to building a robust data security program
B. Determine what skills in data security personnel to hire for
C. Write policies that protect critical assets
D. Purchase external layers of protections, making the data harder to breach -
ANSWER>>A. Establishing a hierarchy of assets helps a company craft an
effective data security program. Building controls for these assets may include
policies, practices, and the deployment of internal and external resources, but it
will be difficult to know where to deploy the resources without understanding
what is most at risk/important.
The hospital for which you work has hired an outside agency to staff the parking
lot security posts. The guard works only at night and is unsupervised. Recently
there has been a rash of attacks in the area against security guards in general.
What steps should you take to protect this contingent worker from becoming a
victim of workplace violence?
A. Allow him to carry his personal gun while on duty.
B. Install security cameras that are monitored from the inside.
C. Make a business case to the bo - ANSWER>>B. In this case, a team approach
may work to help minimize an act of workplace violence. Security cameras can
act as a deterrent to crime. Having the cameras internally monitored increases
the ability for a quick response should an event occur.
and answers
One of your production managers uses incentives to reward employees for
meeting operational objectives. This is the best example of which of the
following leadership styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership - ANSWER>>B. Transactional leaders are
characterized by a "this for that" style. These leaders use both rewards and
discipline when necessary to accomplish organizational and departmental
objectives.
Consensual romantic relationships at work represent what type of risk?
A. Intimate partner violence
B. Unlawful treatment
C. Sexual harassment
D. None, because it's consensual - ANSWER>>C. Relationships at work, even
those that are consensual, have the potential for issues in which HR will have to
intervene. This includes the risk of sexual harassment should the relationship
become unwanted by either party.
,The international gas utility company for which you direct HR does not have an
organized health and safety program for its workers. What should be your first
step?
A. Focus on becoming compliant with international, federal, state, and local
safety standards.
B. Identify the employees who are most at risk and begin safety efforts with
them.
C. Obtain approval for a company-wide incentive program based on zero
accidents or injuries.
D. Meet with the workers' compensation brokers to assess the cost -
ANSWER>>B. In this high-risk industry, it would be prudent for human resources
to begin building a safety program for those workers who are most at risk. This
effort may include data collection, incentives, and compliance efforts as part of
the overall intervention strategy.
The food distribution center for which you work has seen an increase in the
number of loading-dock workers reporting ankle injuries. What strategy would
be most effective to reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Ask the occupational clinic to come in and provide safety training. -
ANSWER>>C. Any time there is an increase in injuries and accidents, HR should
take the time to analyze for root causes. From this, hazard abatement strategies
,may be developed and could include new personal protective equipment
requirements or worker training.
The major Internet provider for which you are the VP of human resources has
just experienced the largest customer and employee data breach in the history
of the United States. In an effort to comply with the Securities and Exchange
Commission (SEC), you should first do what?
A. Evaluate the areas where the company's data is still at risk for hackers
B. Research credit monitoring services to offer affected individuals.
C. Wait to notify investors until the executive team can sell their shares of -
ANSWER>>D. When a data breach of this magnitude occurs, it is important for
HR to help the company respond in accordance with governing agencies but also
in a manner that protects the interests of both the company and the affected
individuals.
Which of the following are examples of the physical assets that must be secured
to prevent a cybersecurity attack?
A. The employees
B. The buildings
C. The workstations
D. The power lines - ANSWER>>C. Physical assets such as workstations and
servers can be tracked and monitored as part of a company's efforts to prevent
cyberattacks on sensitive company and customer data.
, Establishing a hierarchy of assets helps companies do what when it comes to
data protection?
A. Identify priorities when it comes to building a robust data security program
B. Determine what skills in data security personnel to hire for
C. Write policies that protect critical assets
D. Purchase external layers of protections, making the data harder to breach -
ANSWER>>A. Establishing a hierarchy of assets helps a company craft an
effective data security program. Building controls for these assets may include
policies, practices, and the deployment of internal and external resources, but it
will be difficult to know where to deploy the resources without understanding
what is most at risk/important.
The hospital for which you work has hired an outside agency to staff the parking
lot security posts. The guard works only at night and is unsupervised. Recently
there has been a rash of attacks in the area against security guards in general.
What steps should you take to protect this contingent worker from becoming a
victim of workplace violence?
A. Allow him to carry his personal gun while on duty.
B. Install security cameras that are monitored from the inside.
C. Make a business case to the bo - ANSWER>>B. In this case, a team approach
may work to help minimize an act of workplace violence. Security cameras can
act as a deterrent to crime. Having the cameras internally monitored increases
the ability for a quick response should an event occur.
