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Update 2025-2026 Actual Exam 400 Questions
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170. REFUNDS & EXCHANGES 48
For a refund of the return portion of the following fare
calculation, what amount should be entered as the US
Designated Taxes on the Old Ticket?
FC 18AUG09 LAX US X/STL Q22.56 US MIA 185.00 US
X/STL US LAX 185.00 USD392.56 END
ZPLAXSTLMIASTL XT 14.40ZP 10.00AY
13.50XFLAX4.50STL4.50STL4.50
A. 29.44
B. 27.75
C. 15.58
D. 13.88 - CORRECT ANSWER: D
278. SALES REPORTING 52
Which of the following is considered a straight sale?
A. MCO for Residual Value
B. Refund
C. Exchange
D. E-Ticket - CORRECT ANSWER: D
363. TICKETING 9
,Electronic Credit Card Billing is a program
A. that eliminates the requirement for travel agents to report
the Auditor's Coupon of a credit card sale.
B. that was set up to expedite the receipt of authorization
codes for credit cards.
C. whereby automated credit card sales (generated by the
GDS) are transmitted to credit card companies on a daily
basis.
D. whereby automated credit card sales (generated by the
GDS) are transmitted to credit card companies weekly. - CORRECT ANSWER: C
AGENT RPT AGREEMENT 1
What is the MINIMUM time an agent is required to keep copies of each sales report and
supporting documents submitted to the area bank?
A. 1 year from the date of submission
B. 2 years from the date of submission
C. 5 years from the date of submission
D. 7 years from the date of submission - CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 10
By the terms of the Agent Reporting Agreement, disputes between the Agent and ARC
shall be resolved by the
A. Department of Transportation.
B. Travel Agent Arbiter.
,C. Association of Retail Travel Agents.
D. American Society of Travel Agents. - CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 11
A carrier appointment may be terminated as between the Agent and any individual
carrier
A. for cause only.
B. for a material breach of the ARA only.
C. at any time by notice in writing from one party to the other.
D. at any time as ARC so directs. - CORRECT ANSWER: Answer: C
AGENT RPT AGREEMENT 12
Unless a carrier grants authority to the contrary, under the terms of the Agent Reporting
Agreement, a refund may be issued by an agent
A. only if sold by another agency and for which that other agency has issued an ARC
traffic document.
B. only if sold by that agent and for which that agent has issued an ARC traffic
document.
C. only if returned by the ticket holder within thirty days of issuance by the agent.
D. only if returned by the ticket holder within forty-five days of issuance by the agent. -
CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 13
, According to Agent Reporting Agreement, what types of responsibilities are retained by
the home office of an agency?
A. No legal and financial responsibility for the administration, staff and maintenance of
its branch location(s).
B. No legal and financial responsibility for the liability and operational expense of its
branch location(s).
C. Limited legal and financial responsibility for the administration, staff, liability,
maintenance, and operational expense of its branch location(s)
D. Full legal and financial responsibility for the administration, staff, liability,
maintenance, and operational expense of its branch location(s). - CORRECT ANSWER:
Answer: D
AGENT RPT AGREEMENT 14
According to the Agent Reporting Agreement, what is the MINIMUM amount that NEW
agencies must post as a bond, letter of credit or Cash Security Deposit with ARC?
A. $ 10,000
B. $ 20,000
C. $ 70,000
D. $100,000 - CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 15
As a manager your boss expects you to:
A. Reflect and support company goals and objectives
B. Reflect and support company policies and procedures
Update 2025-2026 Actual Exam 400 Questions
with 100% Verified Correct Answers Guaranteed
A+ Verified by Professor
170. REFUNDS & EXCHANGES 48
For a refund of the return portion of the following fare
calculation, what amount should be entered as the US
Designated Taxes on the Old Ticket?
FC 18AUG09 LAX US X/STL Q22.56 US MIA 185.00 US
X/STL US LAX 185.00 USD392.56 END
ZPLAXSTLMIASTL XT 14.40ZP 10.00AY
13.50XFLAX4.50STL4.50STL4.50
A. 29.44
B. 27.75
C. 15.58
D. 13.88 - CORRECT ANSWER: D
278. SALES REPORTING 52
Which of the following is considered a straight sale?
A. MCO for Residual Value
B. Refund
C. Exchange
D. E-Ticket - CORRECT ANSWER: D
363. TICKETING 9
,Electronic Credit Card Billing is a program
A. that eliminates the requirement for travel agents to report
the Auditor's Coupon of a credit card sale.
B. that was set up to expedite the receipt of authorization
codes for credit cards.
C. whereby automated credit card sales (generated by the
GDS) are transmitted to credit card companies on a daily
basis.
D. whereby automated credit card sales (generated by the
GDS) are transmitted to credit card companies weekly. - CORRECT ANSWER: C
AGENT RPT AGREEMENT 1
What is the MINIMUM time an agent is required to keep copies of each sales report and
supporting documents submitted to the area bank?
A. 1 year from the date of submission
B. 2 years from the date of submission
C. 5 years from the date of submission
D. 7 years from the date of submission - CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 10
By the terms of the Agent Reporting Agreement, disputes between the Agent and ARC
shall be resolved by the
A. Department of Transportation.
B. Travel Agent Arbiter.
,C. Association of Retail Travel Agents.
D. American Society of Travel Agents. - CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 11
A carrier appointment may be terminated as between the Agent and any individual
carrier
A. for cause only.
B. for a material breach of the ARA only.
C. at any time by notice in writing from one party to the other.
D. at any time as ARC so directs. - CORRECT ANSWER: Answer: C
AGENT RPT AGREEMENT 12
Unless a carrier grants authority to the contrary, under the terms of the Agent Reporting
Agreement, a refund may be issued by an agent
A. only if sold by another agency and for which that other agency has issued an ARC
traffic document.
B. only if sold by that agent and for which that agent has issued an ARC traffic
document.
C. only if returned by the ticket holder within thirty days of issuance by the agent.
D. only if returned by the ticket holder within forty-five days of issuance by the agent. -
CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 13
, According to Agent Reporting Agreement, what types of responsibilities are retained by
the home office of an agency?
A. No legal and financial responsibility for the administration, staff and maintenance of
its branch location(s).
B. No legal and financial responsibility for the liability and operational expense of its
branch location(s).
C. Limited legal and financial responsibility for the administration, staff, liability,
maintenance, and operational expense of its branch location(s)
D. Full legal and financial responsibility for the administration, staff, liability,
maintenance, and operational expense of its branch location(s). - CORRECT ANSWER:
Answer: D
AGENT RPT AGREEMENT 14
According to the Agent Reporting Agreement, what is the MINIMUM amount that NEW
agencies must post as a bond, letter of credit or Cash Security Deposit with ARC?
A. $ 10,000
B. $ 20,000
C. $ 70,000
D. $100,000 - CORRECT ANSWER: Answer: B
AGENT RPT AGREEMENT 15
As a manager your boss expects you to:
A. Reflect and support company goals and objectives
B. Reflect and support company policies and procedures
