©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
Communication and Organizational
Awareness D048. Exam Questions With
100% Correct Answers.
What is an essential component of collaborative team success? - Answer✔The ability to
overcome personal differences.
Essential components of collaboration include: role clarity, trust and confidence, the ability to
overcome adversity, the ability to overcome personal differences, and collective leadership
TALK Model - Answer✔Think before you speak
Assert yourself
Listen to others
Konnect with everyone
Solution to different mindsets - Answer✔help your teammates to feel psychologically safe
Solution to internal competitiveness - Answer✔reward behaviors that demonstrate collaborative
values
solution to information hoarding - Answer✔minimize the siloing of information systems and
data records
solution to organizational silos - Answer✔ensure that people can communicate directly with
others rather than through a chain of command
solution to poor listening skills - Answer✔keep an open mind and reserve judgement
Which collaborative barrier is addressed through the establishment of open, interpersonal
communication across a healthcare team? - Answer✔A lack of respect and trust.
Open interpersonal communication across a health care team that is inclusive to all members is
an important strategy for establishing respect and trust within the team.
The care and future planning provided to Mr. Kirby follows a distinct __________
(Choose...Polychromatic.Fluid.Monochromatic.Variable.Monochromatic.) time orientation. -
Answer✔Monochromatic
1|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
The care planning is definitely monochromatic. Measurement of outcomes is consistently linked
to time frames throughout the video despite Mr. Kirby's need for time for improvement.
A highly functioning interdisciplinary health team leverages each member's ______________. -
Answer✔Strengths.
Knowledge, credibility, cooperation and diversity are all strengths that support the success of
interdisciplinary teams.
S: Strengths assessment question - Answer✔What does your team do well?
W: Weaknesses assessment question - Answer✔What factors are eroding your team's success?
O: Opportunities assessment question - Answer✔What options do your strengths open up for
your team?
T: Threats assessment question - Answer✔What risks do your team weaknesses expose you to?
Which action demonstrates collaboration? - Answer✔Clarifying roles in an interdisciplinary
team
Clarifying the role of each team member encourages collaboration as all members are aware of
specific efforts and responsibilities.
Which behavior is a barrier to collaborative work in an interdisciplinary team? -
Answer✔Encouraging competition
Competitiveness can lead to duplication of efforts and resentment, while the responsibilities in
collaborative teams are clearly aligned so that team members are focused on the success of the
team rather than the individual.
What should be used to support effective communication about patient care during an
interdisciplinary team meeting? - Answer✔Standardized communication tools
When teams need to communicate structured information it is helpful to use standardized
communication tools to ensure accuracy. Adopting standardized tools is an effective strategy to
enhance teamwork and reduce risks. Communication tools are one way to identify the
differences in healthcare communication styles.
Which is a method to manage conflict among group members in an interdisciplinary team? -
Answer✔Identify differing expectations
Identifying individuals whose expectations or concerns differ from the team helps manage
expectations and identify conflict early in the process
Successful collaborative health care teams capitalize on the group's _________
(Choose...Collective.Experiential.Individual.Cognitive.
Collective.)
intelligence. - Answer✔Collective
2|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
Collective intelligence is maximized when health care teams embrace the diverse knowledge of
all of its members and collectively capitalize on their unique perspectives and expertise.
Barriers to successful collaborative health care teams increase the potential for _______
(Choose...Conflict.Errors.Silos.Diversity.Errors.) and decrease quality of care. - Answer✔Errors
A significant outcome of collaborative barriers within health care teams is the dangerous risk of
errors - in diagnosis, treatment, decision-making or problem-solving.
Which characteristic of a team would encourage individuals to consider a variety of solutions
when working together? - Answer✔Cultural diversity.
Cultural diversity provides a variety of perspectives and solutions when teams work well
together.
A barrier to the sharing of expertise within a health care team is the tendency to not speak up and
contribute something new due to the _________
(Choose...DisciplinaryIndividualCollectiveCommon
Common)
knowledge effect. - Answer✔Common
The common knowledge effect refers to the tendency of teams to focus on knowledge that is
known across members rather than speaking up to interject new knowledge to consider.
When all members of a collaborative health care team feel confident, respected, and inspired, the
group has achieved _____________. - Answer✔Inclusion
Inclusion is achieved when a collaborative group works to create a team environment where each
member feels confident, respected, and inspired.
Which action should a team leader take when evaluating the strengths of a team member? -
Answer✔Assign goals based on competencies
Assigning goals based on an individual's strengths improve teamwork skills and productivity.
What can the team leader do to promote inclusivity among group members during a meeting? -
Answer✔Ask each member for feedback during the meeting
Asking each team member to contribute during a meeting gives an intentional opportunity for
inclusion and can lead to more holistic decision making.
In which way should a care coordinator explain the benefits of cultural diversity to the members
of an interdisciplinary team? - Answer✔Strengthens the team by increasing productivity
Cultural diversity adds valuable skills and insights. When applied toward a common goal, added
skills will increase productivity in the workplace.
Which process should be used to assign members to a specific team? - Answer✔Ensure a mix of
educational backgrounds
3|Page
Communication and Organizational
Awareness D048. Exam Questions With
100% Correct Answers.
What is an essential component of collaborative team success? - Answer✔The ability to
overcome personal differences.
Essential components of collaboration include: role clarity, trust and confidence, the ability to
overcome adversity, the ability to overcome personal differences, and collective leadership
TALK Model - Answer✔Think before you speak
Assert yourself
Listen to others
Konnect with everyone
Solution to different mindsets - Answer✔help your teammates to feel psychologically safe
Solution to internal competitiveness - Answer✔reward behaviors that demonstrate collaborative
values
solution to information hoarding - Answer✔minimize the siloing of information systems and
data records
solution to organizational silos - Answer✔ensure that people can communicate directly with
others rather than through a chain of command
solution to poor listening skills - Answer✔keep an open mind and reserve judgement
Which collaborative barrier is addressed through the establishment of open, interpersonal
communication across a healthcare team? - Answer✔A lack of respect and trust.
Open interpersonal communication across a health care team that is inclusive to all members is
an important strategy for establishing respect and trust within the team.
The care and future planning provided to Mr. Kirby follows a distinct __________
(Choose...Polychromatic.Fluid.Monochromatic.Variable.Monochromatic.) time orientation. -
Answer✔Monochromatic
1|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
The care planning is definitely monochromatic. Measurement of outcomes is consistently linked
to time frames throughout the video despite Mr. Kirby's need for time for improvement.
A highly functioning interdisciplinary health team leverages each member's ______________. -
Answer✔Strengths.
Knowledge, credibility, cooperation and diversity are all strengths that support the success of
interdisciplinary teams.
S: Strengths assessment question - Answer✔What does your team do well?
W: Weaknesses assessment question - Answer✔What factors are eroding your team's success?
O: Opportunities assessment question - Answer✔What options do your strengths open up for
your team?
T: Threats assessment question - Answer✔What risks do your team weaknesses expose you to?
Which action demonstrates collaboration? - Answer✔Clarifying roles in an interdisciplinary
team
Clarifying the role of each team member encourages collaboration as all members are aware of
specific efforts and responsibilities.
Which behavior is a barrier to collaborative work in an interdisciplinary team? -
Answer✔Encouraging competition
Competitiveness can lead to duplication of efforts and resentment, while the responsibilities in
collaborative teams are clearly aligned so that team members are focused on the success of the
team rather than the individual.
What should be used to support effective communication about patient care during an
interdisciplinary team meeting? - Answer✔Standardized communication tools
When teams need to communicate structured information it is helpful to use standardized
communication tools to ensure accuracy. Adopting standardized tools is an effective strategy to
enhance teamwork and reduce risks. Communication tools are one way to identify the
differences in healthcare communication styles.
Which is a method to manage conflict among group members in an interdisciplinary team? -
Answer✔Identify differing expectations
Identifying individuals whose expectations or concerns differ from the team helps manage
expectations and identify conflict early in the process
Successful collaborative health care teams capitalize on the group's _________
(Choose...Collective.Experiential.Individual.Cognitive.
Collective.)
intelligence. - Answer✔Collective
2|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
Collective intelligence is maximized when health care teams embrace the diverse knowledge of
all of its members and collectively capitalize on their unique perspectives and expertise.
Barriers to successful collaborative health care teams increase the potential for _______
(Choose...Conflict.Errors.Silos.Diversity.Errors.) and decrease quality of care. - Answer✔Errors
A significant outcome of collaborative barriers within health care teams is the dangerous risk of
errors - in diagnosis, treatment, decision-making or problem-solving.
Which characteristic of a team would encourage individuals to consider a variety of solutions
when working together? - Answer✔Cultural diversity.
Cultural diversity provides a variety of perspectives and solutions when teams work well
together.
A barrier to the sharing of expertise within a health care team is the tendency to not speak up and
contribute something new due to the _________
(Choose...DisciplinaryIndividualCollectiveCommon
Common)
knowledge effect. - Answer✔Common
The common knowledge effect refers to the tendency of teams to focus on knowledge that is
known across members rather than speaking up to interject new knowledge to consider.
When all members of a collaborative health care team feel confident, respected, and inspired, the
group has achieved _____________. - Answer✔Inclusion
Inclusion is achieved when a collaborative group works to create a team environment where each
member feels confident, respected, and inspired.
Which action should a team leader take when evaluating the strengths of a team member? -
Answer✔Assign goals based on competencies
Assigning goals based on an individual's strengths improve teamwork skills and productivity.
What can the team leader do to promote inclusivity among group members during a meeting? -
Answer✔Ask each member for feedback during the meeting
Asking each team member to contribute during a meeting gives an intentional opportunity for
inclusion and can lead to more holistic decision making.
In which way should a care coordinator explain the benefits of cultural diversity to the members
of an interdisciplinary team? - Answer✔Strengthens the team by increasing productivity
Cultural diversity adds valuable skills and insights. When applied toward a common goal, added
skills will increase productivity in the workplace.
Which process should be used to assign members to a specific team? - Answer✔Ensure a mix of
educational backgrounds
3|Page
