WGU D048 Exam Questions With 100%
Correct Answers.
What are the five essential components for collaborative success? - Answer✔role clarity, trust
and confidence, the ability to overcome adversity, the ability to overcome personal differences,
and collective leadership
What is the TALK model? - Answer✔Think before you speak, assert yourself, listen to others,
Konnect with everyone
VAK (Visual-Auditory-Kinesthetic) approach - Answer✔approach to communication that helps
people to connect with others in their preferred ways
SILENT - Answer✔Sincere interest
Inquisitive questions that signal interest in what is being said
Liking the person/conversation
Empathize with the person
Non verbal communication responses
Talk in response to maintain the conversation
Socrates' Triple Filter Test of Filter - Answer✔Filter of Truth, Filter of Goodness, and Filter of
Usefulness; helps people to pause and think about what they want to say before they speak
The B.I.F.A - Behavior Impact Feeling Action technique - Answer✔supports assertive speech by
reminding the person to identify the behavior that needs to be addressed; the impact the behavior
had on the speaker; the feelings that arose because of the behavior; and the action that should or
could have taken place to improve the encounter or situation.
What are the barriers to team-based care? - Answer✔A lack of respect and trust
Different mindsets
Poor listening skills
Knowledge deficits
A lack of alignment around goals
Internal competitiveness
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