©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
WGU D048 Exam Questions With 100%
Correct Answers.
5 components for collaboration success - Answer✔- Role clarity
- Trust and confidence
- The ability to overcome adversity
- The ability to overcome personal differences
- Collective leadership
Effective communication concepts: TALK model - Answer✔T-think before you speak
A- assert yourself
L- Listen to others
K- Konnect with everyone
T.A.L.K- Assert yourself - Answer✔B.I.F.A:
Behavior
Impact
Feeling
Action
T.A.L.K.- listen to others - Answer✔Anagram of listen = SILENT
Sincere
Inquisitive
Like
Empathize
Non-verbal communication
Talk
Strategy: T-think before you speak - Answer✔Concept: Apply Socrate's filler test- this helps
people to pause and think before they speak
1|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
Strategy: A-Assert yourself - Answer✔Apply BIFA- Behavior Impact Feelings Action
Strategy: L-listen to others - Answer✔Concept: Apply S.I.L.E.N.T principles:
Sincere Inquisitive Like Empathize Non-verbal communication Talk or paraphrase for
clarification
Strategy: K-Konnect with everyone - Answer✔Concept: Apply V.A.K
Visual Auditory Kinesthetic
Barriers to Collaboration - Answer✔- lack of respect/trust
- different mindsets
- poor listening skills
- knowledge deficits
- a lack of alignment around goals
- internal competitiveness
- information hoarding
- organizational silos
- physical separation
Barrier: Different Mindsets - Answer✔Solution: help teammates to feel psychologically safe
Barrier: Information Hoarding - Answer✔Solution: minimize siloing of informatics systems and
data systems
Barrier: Poor listening skills - Answer✔Solution: keep and open mind and reserve judgement
Barrier: Internal Competitiveness - Answer✔Solution: Reward behaviors that demonstrate
collaboration values
Barrier: Organizational Silo - Answer✔Solution: ensure that people can communicate directly
with others-NOT chain of command
Which collaboration barrier is addressed through establishment of open, interpersonal
communication across a healthcare team? - Answer✔A lack of respect and trust
SWOT analysis - Answer✔strengths, weaknesses, opportunities, threats
A high functioning interdisciplinary health team leverages each members __________ -
Answer✔strengths
What action demonstrates collaboration? - Answer✔Clarifying roles
What behavior is a barrier to collaborative work in an interdisciplinary team? -
Answer✔Encouraging Competition
2|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
What should be used to support effective communication about patient care during
interdisciplinary team meeting? - Answer✔Standardized communication tools
What is a method to manage conflict among group members in an interdisciplinary team? -
Answer✔Identifying differing expectations
5 ways to leverage strengths - Answer✔1. know what strengths you have
2. talk to manager about it
3. share your strengths (team share)
4. share where you need help
5. no substitute for work and strength
Successful collaborative health care teams capitalize on the group's ___________ intelligence -
Answer✔collective
Barriers to successful collaborative health care team increase the potential for ___________ and
decrease quality of care - Answer✔errors
What characteristics of a team would encourage individuals to consider a variety of solutions
when working together? - Answer✔Cultural diversity
A barrier to the sharing of expertise in a healthcare team is the tendency to not speak up and
contribute something new due to close ______________ knowledge effect - Answer✔common
When all members of a collaborative healthcare team feel confident, respected, and inspired, the
group has achieved________________ - Answer✔inclusion
What action would a team leader take when evaluating the strength of a team member -
Answer✔Assign goals based on competency
What can the leader do to promote inclusivity among group members during a meeting? -
Answer✔Ask each member for feedback during the meeting
In what what way should a care coordinator explain the benefits of cultural diversity to the
members of an interdisciplinary team? - Answer✔Strengthens the team by increase productivity
What process should be used to assign members to a specific team? - Answer✔Ensure a mix of
educational backgrounds
Analytical communicator - Answer✔Hard data; suspicious of those with answers or numbers;
avoid emotional words
Personal communicator - Answer✔value emotional communication; good listeners; pay attention
to other listeners reaction
Intuitive communicator - Answer✔prefers to look at the big picture
3|Page
WGU D048 Exam Questions With 100%
Correct Answers.
5 components for collaboration success - Answer✔- Role clarity
- Trust and confidence
- The ability to overcome adversity
- The ability to overcome personal differences
- Collective leadership
Effective communication concepts: TALK model - Answer✔T-think before you speak
A- assert yourself
L- Listen to others
K- Konnect with everyone
T.A.L.K- Assert yourself - Answer✔B.I.F.A:
Behavior
Impact
Feeling
Action
T.A.L.K.- listen to others - Answer✔Anagram of listen = SILENT
Sincere
Inquisitive
Like
Empathize
Non-verbal communication
Talk
Strategy: T-think before you speak - Answer✔Concept: Apply Socrate's filler test- this helps
people to pause and think before they speak
1|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
Strategy: A-Assert yourself - Answer✔Apply BIFA- Behavior Impact Feelings Action
Strategy: L-listen to others - Answer✔Concept: Apply S.I.L.E.N.T principles:
Sincere Inquisitive Like Empathize Non-verbal communication Talk or paraphrase for
clarification
Strategy: K-Konnect with everyone - Answer✔Concept: Apply V.A.K
Visual Auditory Kinesthetic
Barriers to Collaboration - Answer✔- lack of respect/trust
- different mindsets
- poor listening skills
- knowledge deficits
- a lack of alignment around goals
- internal competitiveness
- information hoarding
- organizational silos
- physical separation
Barrier: Different Mindsets - Answer✔Solution: help teammates to feel psychologically safe
Barrier: Information Hoarding - Answer✔Solution: minimize siloing of informatics systems and
data systems
Barrier: Poor listening skills - Answer✔Solution: keep and open mind and reserve judgement
Barrier: Internal Competitiveness - Answer✔Solution: Reward behaviors that demonstrate
collaboration values
Barrier: Organizational Silo - Answer✔Solution: ensure that people can communicate directly
with others-NOT chain of command
Which collaboration barrier is addressed through establishment of open, interpersonal
communication across a healthcare team? - Answer✔A lack of respect and trust
SWOT analysis - Answer✔strengths, weaknesses, opportunities, threats
A high functioning interdisciplinary health team leverages each members __________ -
Answer✔strengths
What action demonstrates collaboration? - Answer✔Clarifying roles
What behavior is a barrier to collaborative work in an interdisciplinary team? -
Answer✔Encouraging Competition
2|Page
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED.
What should be used to support effective communication about patient care during
interdisciplinary team meeting? - Answer✔Standardized communication tools
What is a method to manage conflict among group members in an interdisciplinary team? -
Answer✔Identifying differing expectations
5 ways to leverage strengths - Answer✔1. know what strengths you have
2. talk to manager about it
3. share your strengths (team share)
4. share where you need help
5. no substitute for work and strength
Successful collaborative health care teams capitalize on the group's ___________ intelligence -
Answer✔collective
Barriers to successful collaborative health care team increase the potential for ___________ and
decrease quality of care - Answer✔errors
What characteristics of a team would encourage individuals to consider a variety of solutions
when working together? - Answer✔Cultural diversity
A barrier to the sharing of expertise in a healthcare team is the tendency to not speak up and
contribute something new due to close ______________ knowledge effect - Answer✔common
When all members of a collaborative healthcare team feel confident, respected, and inspired, the
group has achieved________________ - Answer✔inclusion
What action would a team leader take when evaluating the strength of a team member -
Answer✔Assign goals based on competency
What can the leader do to promote inclusivity among group members during a meeting? -
Answer✔Ask each member for feedback during the meeting
In what what way should a care coordinator explain the benefits of cultural diversity to the
members of an interdisciplinary team? - Answer✔Strengthens the team by increase productivity
What process should be used to assign members to a specific team? - Answer✔Ensure a mix of
educational backgrounds
Analytical communicator - Answer✔Hard data; suspicious of those with answers or numbers;
avoid emotional words
Personal communicator - Answer✔value emotional communication; good listeners; pay attention
to other listeners reaction
Intuitive communicator - Answer✔prefers to look at the big picture
3|Page
