AFM 131 MODULE 10 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS GRADED A++
Which of the following statements comparing today's workers with those from
earlier eras is most accurate? Compared to earlier workers, today's employees
are
A. more loyal to the firm.
B. less educated and less self-directed.
C. more willing to leave the firm to seek better opportunities.
D. more likely to need direct guidance and direction from their managers.
Answer: C
From "directing" to "leading"
• Change influenced by:
- Knowledge of the manager (spend more time supervising, don't know the details of
every position below them (act as coaches))
- Knowledge of employees(better knowledge in a specific area).
Management
Accomplish organizational goals through: with proper management of people and
organizational resources
Planning
Organizing
, Leading
Controlling
Amanda, a regional manager for Flairol Cosmetics, has just seen a report
showing that sales in her region are lower than anticipated so far this quarter. Her
next task is to determine the reason for the disappointing results and find a way
to get sales up to their desired level. Amanda's efforts are part of the function of
management.
A. controlling
B. directing
C. organizing
D. planning
Answer: A
Planning
Anticipating trends and determining the best approaches to achieve organizational
objectives
- Will inform how you organize, lead, and control
Organizing
Structure of the organization - Allocating resources
• People and resources working cohesively to achieve organizational goals and
objectives
- Organizing around the customer
being responsive to their changing needs
COMPLETE SOLUTIONS GRADED A++
Which of the following statements comparing today's workers with those from
earlier eras is most accurate? Compared to earlier workers, today's employees
are
A. more loyal to the firm.
B. less educated and less self-directed.
C. more willing to leave the firm to seek better opportunities.
D. more likely to need direct guidance and direction from their managers.
Answer: C
From "directing" to "leading"
• Change influenced by:
- Knowledge of the manager (spend more time supervising, don't know the details of
every position below them (act as coaches))
- Knowledge of employees(better knowledge in a specific area).
Management
Accomplish organizational goals through: with proper management of people and
organizational resources
Planning
Organizing
, Leading
Controlling
Amanda, a regional manager for Flairol Cosmetics, has just seen a report
showing that sales in her region are lower than anticipated so far this quarter. Her
next task is to determine the reason for the disappointing results and find a way
to get sales up to their desired level. Amanda's efforts are part of the function of
management.
A. controlling
B. directing
C. organizing
D. planning
Answer: A
Planning
Anticipating trends and determining the best approaches to achieve organizational
objectives
- Will inform how you organize, lead, and control
Organizing
Structure of the organization - Allocating resources
• People and resources working cohesively to achieve organizational goals and
objectives
- Organizing around the customer
being responsive to their changing needs
