ITM 220 Exam 68 Questions with Verified Answers
A ___ is a set of instructions for a person to follow when operating an information
system - CORRECT ANSWER Procedure
A solid arrow in the BPMN model represents the _______ - CORRECT ANSWER
flow of action
A managerial technology development process includes _______ - CORRECT
ANSWER estimating the time required for each step in a software developmental
process
An enterprise application integration system describes the locations of an
organizations data by ______ - CORRECT ANSWER keeping files of metadata
A storage disk is an example of the ____ component of an information system -
CORRECT ANSWER hardware
A ____ is referred to as a task within a business processes - CORRECT ANSWER
activity
A ____ works for an enterprise resource planning vendor or a third party and
helps budget, plan, train, configure, and implement an ERP system - CORRECT
ANSWER consultant
A ____ is a group of components that interact to achieve some purpose -
CORRECT ANSWER System
According to Porter's model of business activities ____ are interactions across
value activities - CORRECT ANSWER linkages
A car rental company operates in two cities and offers rental cars at low rates
specifically to college students from these areas. This is an example of (an) _____
- CORRECT ANSWER Focused cost leadership strategy
, A ____ occurs when one activity reduces the performance of the overall process -
CORRECT ANSWER bottleneck
A ____ objective is one that focuses on doing the right things, thereby helping an
organization achieve its strategic goals - CORRECT ANSWER effective
A _____ understands the technical aspects of enterprise planning and helps plan,
configure, and implement an ERP system for company use - CORRECT ANSWER
system analyst
All SAP implementations start with an SAP _______ - CORRECT ANSWER industry-
specific platform
According to Porter's five forces model, established companies face stronger
threats from substitutes if the substitute's ______ - CORRECT ANSWER price is
lower
According to Porter ____ includes recruiting, compensation, evaluation, and
training of full and part time employees - CORRECT ANSWER human resource
A ___ involved finding potential customers, contacting them, and assigning a sales
person - CORRECT ANSWER business process
An ___ technology development process tests whether newly developed software
can handle tens of thousand of possible keystroke entries. - CORRECT ANSWER
operational
A company's ____ serve as instructions for users to use and access data. -
CORRECT ANSWER procedures
A ___ is defined as a network of value-creating activities - CORRECT ANSWER
value chain
A dotted arrow in the BPMN model represents the _____ - CORRECT ANSWER
flow of data
A ___ is a set of instructions for a person to follow when operating an information
system - CORRECT ANSWER Procedure
A solid arrow in the BPMN model represents the _______ - CORRECT ANSWER
flow of action
A managerial technology development process includes _______ - CORRECT
ANSWER estimating the time required for each step in a software developmental
process
An enterprise application integration system describes the locations of an
organizations data by ______ - CORRECT ANSWER keeping files of metadata
A storage disk is an example of the ____ component of an information system -
CORRECT ANSWER hardware
A ____ is referred to as a task within a business processes - CORRECT ANSWER
activity
A ____ works for an enterprise resource planning vendor or a third party and
helps budget, plan, train, configure, and implement an ERP system - CORRECT
ANSWER consultant
A ____ is a group of components that interact to achieve some purpose -
CORRECT ANSWER System
According to Porter's model of business activities ____ are interactions across
value activities - CORRECT ANSWER linkages
A car rental company operates in two cities and offers rental cars at low rates
specifically to college students from these areas. This is an example of (an) _____
- CORRECT ANSWER Focused cost leadership strategy
, A ____ occurs when one activity reduces the performance of the overall process -
CORRECT ANSWER bottleneck
A ____ objective is one that focuses on doing the right things, thereby helping an
organization achieve its strategic goals - CORRECT ANSWER effective
A _____ understands the technical aspects of enterprise planning and helps plan,
configure, and implement an ERP system for company use - CORRECT ANSWER
system analyst
All SAP implementations start with an SAP _______ - CORRECT ANSWER industry-
specific platform
According to Porter's five forces model, established companies face stronger
threats from substitutes if the substitute's ______ - CORRECT ANSWER price is
lower
According to Porter ____ includes recruiting, compensation, evaluation, and
training of full and part time employees - CORRECT ANSWER human resource
A ___ involved finding potential customers, contacting them, and assigning a sales
person - CORRECT ANSWER business process
An ___ technology development process tests whether newly developed software
can handle tens of thousand of possible keystroke entries. - CORRECT ANSWER
operational
A company's ____ serve as instructions for users to use and access data. -
CORRECT ANSWER procedures
A ___ is defined as a network of value-creating activities - CORRECT ANSWER
value chain
A dotted arrow in the BPMN model represents the _____ - CORRECT ANSWER
flow of data
