Information systems v. information technology correct answers Information systems are the
technology, people, and organizational processes related to information technology.
How information can be related to organizational effectiveness (e.g., fast retail at Zara) correct
answers Zara users modern information technology systems and vertical integration of the supply
chain to quickly adapt to customer needs and desires. Therefore, information can be used to gain
an idea of changing trends and respond quickly.
Vertical integration/supply chain
Results correct answers 1 company owns more parts of the supply chain
Supply Chain (generally 6 stages): materials, suppliers, manufacturing, distribution and customer
Results : Lower risk, pays suppliers better, allows local customization of products
Management responsibilities correct answers getting activities completed effectively and
efficiently with other people while setting and achieving the firm's goals through the execution
of the four basic management functions: planning, organizing, leading and controlling.
Management tensions correct answers Become the 'middleman' in a lot of situations → have to
be able to balance what those above and those below need
Management pros/cons correct answers + recognition
+ money
- Responsibility for other people
- Challenge of supervising peers
- Being caught in the middle
++workload
Fast paced
Complexity of the life of a manager correct answers
skills required for individuals correct answers specialist, own effort, individual, relatively
independent
skills required for managers: correct answers generalist, coordinates diverse tasks, work done
through others, network builder, interdependent
Different framing approaches to management
For example, POLC and management in context *?? correct answers
How roles and management differ across levels correct answers
How managers exist within the context of an organizational pyramid correct answers
Who managers are responsible for and to correct answers
, Top managers correct answers Responsible for developing the organization's strategy and acting
as a steward for its vision and mission
CEOs are regarded as top managers
Divisional managers correct answers Are responsible for parts of an organization that are
organized not by function, but by *region or territory or product line* (general manager)
Project Managers correct answers Responsible for the planning, execution, and closing of a
specific project
Often found in construction, architecture, consulting, computer networking, telecommunications,
and software development
supervisory/team managers correct answers Are responsible for coordinating a subgroup of a
particular division or a team composed of members from different parts of the organization
Staff managers correct answers Leads a group that has indirect inputs, like the White House
Chief of Staff
General Managers correct answers Responsible for managing a clearly identifiable revenue-
producing unit, such as store, business unit, or product line
Line/product/service managers correct answers Leads a team that contributes directly to the
products or services the organization creates
A line manager at Apple might be responsible for the production, marketing, and profitability of
the Apple Watch
Functional managers correct answers Responsible for the efficiency and the effectiveness of a
specific (functional) area of the business (i.e. accounting, IT)
Classical Movements correct answers organizations should be efficient operating machines
Scientific Movements correct answers to increase the efficiency increases the productivity of the
individual
Humanistic Sciences correct answers importance of understanding human behaviors, needs,
attitudes, in social groups
Management Sciences correct answers apply math, statistics, and other quantitative techniques to
management
Behavioral Sciences correct answers organization's health and effectiveness through the ability to
cope with change, internal relationships, increases problem-solving capabilities
System theories: open systems correct answers interact with each other and environment