INST 335 Exam 1 || A Verified A+ Pass.
Management correct answers the art of getting things done through the effort of other people,
using POLC framework
Top Managers correct answers responsible for developing the organizations strategy and acting
as a steward for its vision and mission
Functional Managers correct answers responsible for the efficiency and effectiveness of a
specific area of the business such as accounting or marketing
Divisional Manangers correct answers responsible for parts of an organization that are organized
not by function but by region or territory or product line
Line Manager correct answers A product or service manager, leads a team that contributes
directly to the products or services the organization creates.
Staff Manager correct answers leads a group that has indirect inputs, like the White House Chief
of Staff
Supervisory managers( team managers) correct answers responsible for coordinating a subgroup
of a particular division or a team composed of members from different parts of the organization
Project Manager correct answers Responsible for the planning, execution and closing of a
specific project
General Manager correct answers Responsible for managing a clearly identifiable revenue-
producing unit such as a store, business unit or product line
Pros and Cons of Manager correct answers Increased workload
Supervising former peers
Headache of responsibility for other people
Being caught in the middle
More money
More recognition
Life on speed dial - Work at unrelenting pace, interrupted by disturbances, always working
Manager Roles correct answers Managers need time to plan and think
Managers negotiate dynamic circumstances
Managers serve - not just tell people what to do- need to listen and understand problems
Interpersonal - Leader, liaison and figurehead
Informational - Monitor, Disseminator, Spokesperson
Decisional - Entrepreneur, Disturbance Handler, Resource allocator, Negotiator
Management Skills correct answers conceptual, human, technical
, The degree of the skills may vary but all managers must possess the skills
Traditional vs Contemporary Management correct answers Traditional: Top managers take care
of organizations competitiveness and lower level managers
Lower Level Managers and employees implement top management's strategy w loyalty and
obedience
Contemporary: Empowered lower level managers and employees are responsible for the
organizations competitiveness and their own development
Top Management supports and encourages personnel development and ensure employability
Management Types: Horizontal correct answers Functional Managers: Responsible for
departments that perform specific tasks
General Managers: Responsible for several departments
Cross-Functional/matrix managers
Project Managers
Virtual Managers
Common Management Fails correct answers Not listening to customers
Unable to motivate employees
Not building teams
Inability to create cooperation
Failure to clarify performance expectations
Poor communication and interpersonal skills
Rational correct answers Scientific approach to management- make organizations efficient
operating machines
- Scientific Management
What is the best way to increase the efficiency and productivity of an indiv. employee
- Bureaucratic Organizations
- Administrative Principles
What is the best way to structure an organization so that employees are maximally efficient and
productive
Scientific Management (Frederick Taylor) correct answers Standard method for performing each
job
Selected workers with appropriate abilities for each job
Trained workers in standard method
Supported workers by planning work and eliminating interruptions
Provided wage incentives to workers for increased output
Frederick Taylor correct answers Father of scientific management
Use science (observation and experimentation to design jobs
Use science to select workers-different people are suitable for different jobs
- Train employees to do work the one best way and pay them for the work they do
Management correct answers the art of getting things done through the effort of other people,
using POLC framework
Top Managers correct answers responsible for developing the organizations strategy and acting
as a steward for its vision and mission
Functional Managers correct answers responsible for the efficiency and effectiveness of a
specific area of the business such as accounting or marketing
Divisional Manangers correct answers responsible for parts of an organization that are organized
not by function but by region or territory or product line
Line Manager correct answers A product or service manager, leads a team that contributes
directly to the products or services the organization creates.
Staff Manager correct answers leads a group that has indirect inputs, like the White House Chief
of Staff
Supervisory managers( team managers) correct answers responsible for coordinating a subgroup
of a particular division or a team composed of members from different parts of the organization
Project Manager correct answers Responsible for the planning, execution and closing of a
specific project
General Manager correct answers Responsible for managing a clearly identifiable revenue-
producing unit such as a store, business unit or product line
Pros and Cons of Manager correct answers Increased workload
Supervising former peers
Headache of responsibility for other people
Being caught in the middle
More money
More recognition
Life on speed dial - Work at unrelenting pace, interrupted by disturbances, always working
Manager Roles correct answers Managers need time to plan and think
Managers negotiate dynamic circumstances
Managers serve - not just tell people what to do- need to listen and understand problems
Interpersonal - Leader, liaison and figurehead
Informational - Monitor, Disseminator, Spokesperson
Decisional - Entrepreneur, Disturbance Handler, Resource allocator, Negotiator
Management Skills correct answers conceptual, human, technical
, The degree of the skills may vary but all managers must possess the skills
Traditional vs Contemporary Management correct answers Traditional: Top managers take care
of organizations competitiveness and lower level managers
Lower Level Managers and employees implement top management's strategy w loyalty and
obedience
Contemporary: Empowered lower level managers and employees are responsible for the
organizations competitiveness and their own development
Top Management supports and encourages personnel development and ensure employability
Management Types: Horizontal correct answers Functional Managers: Responsible for
departments that perform specific tasks
General Managers: Responsible for several departments
Cross-Functional/matrix managers
Project Managers
Virtual Managers
Common Management Fails correct answers Not listening to customers
Unable to motivate employees
Not building teams
Inability to create cooperation
Failure to clarify performance expectations
Poor communication and interpersonal skills
Rational correct answers Scientific approach to management- make organizations efficient
operating machines
- Scientific Management
What is the best way to increase the efficiency and productivity of an indiv. employee
- Bureaucratic Organizations
- Administrative Principles
What is the best way to structure an organization so that employees are maximally efficient and
productive
Scientific Management (Frederick Taylor) correct answers Standard method for performing each
job
Selected workers with appropriate abilities for each job
Trained workers in standard method
Supported workers by planning work and eliminating interruptions
Provided wage incentives to workers for increased output
Frederick Taylor correct answers Father of scientific management
Use science (observation and experimentation to design jobs
Use science to select workers-different people are suitable for different jobs
- Train employees to do work the one best way and pay them for the work they do
