POLC Framework correct answers planning, organizing, leading, controlling
SWOT analysis correct answers (internal, organizational aspects): strengths, weaknesses,
(external, environmental aspects): opportunities, threats
PESTEL Analysis correct answers Political
Economics
Sociocultural
Technological
Environmental
Legal
Porter's Five Forces correct answers threat of entry, threat of substitute, supplier power, buyer
power, and competitive rivalry
Porter's five forces and PESTEL both correct answers focus on examining factors that are
beyond an organization's control
VIRO analysis correct answers Value, Rarity, Inimitability, Organization
SOX Act correct answers corporate disclosure, communication about organizations performance
to investors and stakeholders
Equal Employment Opportunity correct answers anti-discrimination in workplace
The POLC framework of management stands for Planning, Organizing, Leading, and Controlling
correct answers TRUE
The SWOT analysis enables an objective assessment of the opportunities and threats faced by an
organization. correct answers FALSE (offers opportunities, threats, strengths and weaknesses
which aren't objective)
The Porter's five forces and the PESTEL analysis both focus on examining factors that are
beyond an organization's control.` correct answers TRUE
Corporations in the airline industry face a high threat of substitutes if travelers can easily switch
between airlines that are operated by different corporations (e.g., Delta vs. United). correct
answers FALSE
The PESTEL analysis helps an organization identify what actions to take, but it does not outline
what actions to avoid correct answers FALSE
, The core value of an organization is usually reflected in the organization's mission statement.
correct answers FALSE (mission statement doesn't always describe organization, can be very
vague)
When employees of an organization face gender discrimination in the workplace, they should
refer to the Sarbanes-Oxley (S-Ox) Act for protection. correct answers FALSE, (sox is about
corporate discloser, this would refer to EEO)
CSR (Corporate Social Responsibility) correct answers corporations should go beyond legal
requirements to protect the well being of employees, communities, and the environment
action principle: the triple bottom line (TBL) correct answers people (social bottom line), planet
(environmental bottom line), profit (economic bottom line) **three bottom lines are equally as
important**
The corporate social responsibility (CSR) suggests that an organization should prioritize the
well-being of its employees over other communal or environmental responsibilities. correct
answers FALSE (should protect both equally)
terminal values correct answers an organizations desired ultimate goals that are beyond its
performance
instrumental values correct answers preferred means of behavior that lead to ultimate goals
code of ethics prioritize terminal values over instrumental ones correct answers TRUE
An effective way to resolve value conflicts is to differentiate an organization's terminal values
from its instrumental values; the former is usually more important than the latter correct answers
TRUE
SMART principle correct answers Specific, Measurable, Achievable, Realistic, Timely
According to the SMART principles, an organization should set itself a list of objectives that are
measurable but not necessarily with a time limit. correct answers FALSE (has to also be timely)
Among different types of strategic analysis introduced in this course, the VIRO analysis is the
only one that examines an organization's internal strengths and weaknesses. correct answers
FALSE (SWOT also examines strengths and weaknesses)
In organizations that adopt a functional structure, employees are mainly categorized by their
specialty (or, domain expertise). correct answers TRUE
In a matrix organization, the same employee may belong to multiple reporting lines. correct
answers TRUE (same employee reports to multiple managers)