SPM 335 Final || with 100% Correct Answers.
Dartfish correct answers Simulcam
Stromotion
Simulcam correct answers Two clips side by side or overlapping
Stromotion correct answers Breaks it down to frame by frame
Steps of Simulcast correct answers 1. Grab One video and put in left side and same for right
2. Use Red Triangle to set start and stop
3. Use transparency
4. Windows compact - Next - Name file - Next
Steps of Stromotion correct answers Set Red Triangle to where you want to start and end
Pick 2 reference points and hit start
Use Rectangular box to move
Save as both video and picture
Customer Relationship Management (CRM) correct answers Trying to manage relationship with
customers, educating market
Customer and E-Customer
Building community
CRM and Customer Life Cycle correct answers Introduction, Growth, Maturity, Decline
Finding the customer
Building Value for customer (why they do business with you)
Establishing Long Term Relationships
E-Loyalty
Building CRM in your E-business correct answers Customer experience at the web site (3-4
clicks for what you need)
Customer service
-FAQ
-Real Time Service
-E-learning as a service)
-Help desks and call centres
-Delivery Status
-Value to customer knowledge
-Delivery to customer
-Privacy and security
Technological advances in ticket operations correct answers Dynamic Ticket Pricing
Dynamic Ticket Pricing correct answers allows the team to capture additional revenue based on
individual game characteristics that are unknown at the start of the season
, Real Time Example: 10 Gates some are busier than others correct answers How to fix:
- Reduce lines and get fans in stadium (finger print, clear bags)
-Think about and stimulate situation, direct people
-Technology monitors it
-Increase staffing
How to maximise sponsor impressions correct answers -Tracking real time attendance, may be
able to predict high traffic areas
-Through signage and displays
Ticket distribution: Season ticket holders are not renewing seats correct answers Solution
-Tickets may be resold on website by season ticket holder
-Benefits: Reduced Involvement in secondary market, higher probability, maximizes revenue
streams
-Tickets can be transferred to another phone
-Bar Code can be scanned
-Some bar codes can be used for other purposes (food, parking, etc.)
Ticket Lotterys correct answers Softwares can identify eligible people and conduct random
drawing
Beneficial for large base of season ticket holders
Duplicate Tickets: "Duplicates" are sold by season ticket holders to brokers for a profit correct
answers Solution:
- Scanning tickets helps beat the system
- Replaced ticket is taken out
Seat Selection correct answers -Showing seats takes time away from sales process
Solution
-Panoramic stadium views
-Fans purchase tickets and experience sight-lines
Marketing Ticket Packages correct answers -More convient and user friendly more fans will
attend
-How does tech help at a sporting
Marketing ticket packages solution correct answers Level 1: Premium Ticket (Parking, food,
beverages, merchandise)
Level 2: Secondary Ticket (Food ticket and/or beverage)
Level 3: Secondary ticket only
Fan Reward Program correct answers -Encourage fans to attend more sporting events
-Easy to implement and cost effective
-Appreciate the customer
Dartfish correct answers Simulcam
Stromotion
Simulcam correct answers Two clips side by side or overlapping
Stromotion correct answers Breaks it down to frame by frame
Steps of Simulcast correct answers 1. Grab One video and put in left side and same for right
2. Use Red Triangle to set start and stop
3. Use transparency
4. Windows compact - Next - Name file - Next
Steps of Stromotion correct answers Set Red Triangle to where you want to start and end
Pick 2 reference points and hit start
Use Rectangular box to move
Save as both video and picture
Customer Relationship Management (CRM) correct answers Trying to manage relationship with
customers, educating market
Customer and E-Customer
Building community
CRM and Customer Life Cycle correct answers Introduction, Growth, Maturity, Decline
Finding the customer
Building Value for customer (why they do business with you)
Establishing Long Term Relationships
E-Loyalty
Building CRM in your E-business correct answers Customer experience at the web site (3-4
clicks for what you need)
Customer service
-FAQ
-Real Time Service
-E-learning as a service)
-Help desks and call centres
-Delivery Status
-Value to customer knowledge
-Delivery to customer
-Privacy and security
Technological advances in ticket operations correct answers Dynamic Ticket Pricing
Dynamic Ticket Pricing correct answers allows the team to capture additional revenue based on
individual game characteristics that are unknown at the start of the season
, Real Time Example: 10 Gates some are busier than others correct answers How to fix:
- Reduce lines and get fans in stadium (finger print, clear bags)
-Think about and stimulate situation, direct people
-Technology monitors it
-Increase staffing
How to maximise sponsor impressions correct answers -Tracking real time attendance, may be
able to predict high traffic areas
-Through signage and displays
Ticket distribution: Season ticket holders are not renewing seats correct answers Solution
-Tickets may be resold on website by season ticket holder
-Benefits: Reduced Involvement in secondary market, higher probability, maximizes revenue
streams
-Tickets can be transferred to another phone
-Bar Code can be scanned
-Some bar codes can be used for other purposes (food, parking, etc.)
Ticket Lotterys correct answers Softwares can identify eligible people and conduct random
drawing
Beneficial for large base of season ticket holders
Duplicate Tickets: "Duplicates" are sold by season ticket holders to brokers for a profit correct
answers Solution:
- Scanning tickets helps beat the system
- Replaced ticket is taken out
Seat Selection correct answers -Showing seats takes time away from sales process
Solution
-Panoramic stadium views
-Fans purchase tickets and experience sight-lines
Marketing Ticket Packages correct answers -More convient and user friendly more fans will
attend
-How does tech help at a sporting
Marketing ticket packages solution correct answers Level 1: Premium Ticket (Parking, food,
beverages, merchandise)
Level 2: Secondary Ticket (Food ticket and/or beverage)
Level 3: Secondary ticket only
Fan Reward Program correct answers -Encourage fans to attend more sporting events
-Easy to implement and cost effective
-Appreciate the customer
