Telecom Exam Questions Correct
Answers New Update
According to predetermined response plans based on incident type: - Answers -✔✔
The closest unit may not be the most appropriate unit.
Identify the TRUE statment about response plans based on incident location. - Answers
-✔✔ Police units often patrol set geographical areas and resond to calls in those
assigned districs.
The logging voice recorder feature of Next Generation 9-1-1 automatically logs: -
Answers -✔✔ the date and time of recorded voice conversations.
Equipment used to move information or data from one place to another is called a: -
Answers -✔✔ communication device.
When troubleshooting the telephone system, you should check each line on the phone
set to see that there is a(n): - Answers -✔✔ visiual indication that the line is acticated.
Telephone relay services is a hybrid communication service involving all of the following
EXCEPT: - Answers -✔✔ a viocemail service provider.
All of the following statments about teletypewriter (TTY) detection equipment are true
EXCEPT: - Answers -✔✔ TTY detection equipment eliminates the need for
telecommunicators to quiery every silent line with a TTY.
All of the following are ways a telecommunicator may recieve a teletypewriter (TTY) call
EXCEPT: - Answers -✔✔ TTY caller pressers keys to emit a flashing light on the TTY
equipment
Identify the TRUE statment about misdirected calls. - Answers -✔✔ Misdiredted calls
are transfered or referred accoring to the telecomunicator's knowledge and the
telecommuncations center guidelines.
All of the following are regularly preformed duties of the telecommunicator EXCEPT: -
Answers -✔✔ act as direct emergency service provider.
After evaluating whether or not a service request is an emergency, the
telecommuunicator must: - Answers -✔✔ gather information to determine what
resources are needed.
Smaller harzadous materials incidents usually require: - Answers -✔✔ a single engine
company with limited cleanup capablities.
, The most commonly used plans that determine who is assigned to an incident are: -
Answers -✔✔ geographcially-based assignement plans
Identify the TRUE statment about nonverbal communciation systems. - Answers -✔✔ It
is importatn to use neutral language and proper terminology in nonverbal messages.
Pagers: - Answers -✔✔ have the ablitiy to send a preporgrammed response to a
message.
Once responders arrive at the scene: - Answers -✔✔ it may be difficult yo convey
information as radio transmissions increase.
The telecommunicator must understand how and when the Incident Command System
(ICS) comes into play because: - Answers -✔✔ The telecommunicator plays a vital role
in cummincating information and deplying resources during an incident.
A fire service operation that only dispaches fire, EMS, and other resources within the
department's jurisdiction is considered a(n): - Answers -✔✔ indipendent dispatch and
deployment system.
Identify the TRUE statment about additional notifcations. - Answers -✔✔ Notifcations
may be preplanned, defined in standard operating procedures (SOP's), or made at the
telecommunicator's discretion.
The duties of telecommuncators in intergrated dispatch and deployment operations: -
Answers -✔✔ may change from police communications on day to fire communcations
the next.
When preparing public information, it can be helpful for the telecommunicator to: -
Answers -✔✔ have basic verbal and written skills.
A common sressor faced by telecommunicators includes: - Answers -✔✔ verbal abuse
All silent calls should be: - Answers -✔✔ interrogated with a text
telphone/telecommunication device for the dea (TTY/TDD)
predetermined response plans based on weathe-realted conditions: - Answers -✔✔ are
typically in regions where wildland fires are common.
When evaluating possible risk factors, the telecommunicator should consider: - Answers
-✔✔ Time of day
The National Fire protection Agency's (NFPA) alarm standards cover: - Answers -✔✔
charging for excessive false alarms.
Answers New Update
According to predetermined response plans based on incident type: - Answers -✔✔
The closest unit may not be the most appropriate unit.
Identify the TRUE statment about response plans based on incident location. - Answers
-✔✔ Police units often patrol set geographical areas and resond to calls in those
assigned districs.
The logging voice recorder feature of Next Generation 9-1-1 automatically logs: -
Answers -✔✔ the date and time of recorded voice conversations.
Equipment used to move information or data from one place to another is called a: -
Answers -✔✔ communication device.
When troubleshooting the telephone system, you should check each line on the phone
set to see that there is a(n): - Answers -✔✔ visiual indication that the line is acticated.
Telephone relay services is a hybrid communication service involving all of the following
EXCEPT: - Answers -✔✔ a viocemail service provider.
All of the following statments about teletypewriter (TTY) detection equipment are true
EXCEPT: - Answers -✔✔ TTY detection equipment eliminates the need for
telecommunicators to quiery every silent line with a TTY.
All of the following are ways a telecommunicator may recieve a teletypewriter (TTY) call
EXCEPT: - Answers -✔✔ TTY caller pressers keys to emit a flashing light on the TTY
equipment
Identify the TRUE statment about misdirected calls. - Answers -✔✔ Misdiredted calls
are transfered or referred accoring to the telecomunicator's knowledge and the
telecommuncations center guidelines.
All of the following are regularly preformed duties of the telecommunicator EXCEPT: -
Answers -✔✔ act as direct emergency service provider.
After evaluating whether or not a service request is an emergency, the
telecommuunicator must: - Answers -✔✔ gather information to determine what
resources are needed.
Smaller harzadous materials incidents usually require: - Answers -✔✔ a single engine
company with limited cleanup capablities.
, The most commonly used plans that determine who is assigned to an incident are: -
Answers -✔✔ geographcially-based assignement plans
Identify the TRUE statment about nonverbal communciation systems. - Answers -✔✔ It
is importatn to use neutral language and proper terminology in nonverbal messages.
Pagers: - Answers -✔✔ have the ablitiy to send a preporgrammed response to a
message.
Once responders arrive at the scene: - Answers -✔✔ it may be difficult yo convey
information as radio transmissions increase.
The telecommunicator must understand how and when the Incident Command System
(ICS) comes into play because: - Answers -✔✔ The telecommunicator plays a vital role
in cummincating information and deplying resources during an incident.
A fire service operation that only dispaches fire, EMS, and other resources within the
department's jurisdiction is considered a(n): - Answers -✔✔ indipendent dispatch and
deployment system.
Identify the TRUE statment about additional notifcations. - Answers -✔✔ Notifcations
may be preplanned, defined in standard operating procedures (SOP's), or made at the
telecommunicator's discretion.
The duties of telecommuncators in intergrated dispatch and deployment operations: -
Answers -✔✔ may change from police communications on day to fire communcations
the next.
When preparing public information, it can be helpful for the telecommunicator to: -
Answers -✔✔ have basic verbal and written skills.
A common sressor faced by telecommunicators includes: - Answers -✔✔ verbal abuse
All silent calls should be: - Answers -✔✔ interrogated with a text
telphone/telecommunication device for the dea (TTY/TDD)
predetermined response plans based on weathe-realted conditions: - Answers -✔✔ are
typically in regions where wildland fires are common.
When evaluating possible risk factors, the telecommunicator should consider: - Answers
-✔✔ Time of day
The National Fire protection Agency's (NFPA) alarm standards cover: - Answers -✔✔
charging for excessive false alarms.
