lOMoARcPSD|
qq
Test Bank for Leading
qq qq qq
and Managing in
qq qq qq
Nursing 7th Edition by
qq qq qq qq
Yoder Wise (chapters
qq qq qq
1-30) complete
qq qq
Downloaded by Sally Wink ()
qq qq qq qq
, lOMoARcPSD|
qq
.
Yoder-Wise: Leading and Managing in Nursing, 7th Edition
qq qq qq qq qq qq qq
MULTIPLE CHOICE qq
1. A nurse manager of a 20-bed medical unit finds that 80% of the patients are older
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
adults. She is asked to assess and adapt the unit to better meet the unique needs of the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
older adult patient. Using complexity principles, what would be the best approach to
qq qq qq qq qq qq qq qq qq qq qq qq qq
take for implementation of this change?
qq qq qq qq qq qq
a. Leverage the hierarchical management position to get unit staff involved in
qq qq qq qq qq qq qq qq qq qq
assessment and planning.
qq qq qq
b. Engage involved staff at all levels in the decision-making process.
qq qq qq qq qq qq qq qq qq
c. Focus the assessment on the unit and omit the hospital and community environment.
qq qq qq qq qq qq qq qq qq qq qq qq
d. Hire a geriatric specialist to oversee and control the project.
qq qq qq qq qq qq qq qq qq
ANS: B qq
Complexity theory suggests that systems interact and adapt and that decision making
qq qq qq qq qq qq qq qq qq qq qq
occurs throughout the systems, as opposed to being held in a hierarchy. In complexity
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
theory, every voice counts, and therefore, all levels of staff would be involved in decision
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
making.
qq
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
2. A unit manager of a 25-bed medical/surgical area receives a phone call from a
qq qq qq qq qq qq qq qq qq qq qq qq qq
nurse who has called in sick five times in the past month. He tells the manager that
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
he very much wants to
qq qq qq qq qq
come to work when scheduled but must often care for his wife, who is undergoing treatment
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
for breast cancer. According to Maslow‘s need hierarchy theory, what would be the best
qq qq qq qq qq qq qq qq qq qq qq qq qq
NURSINGTB.COM approach to satisfying the needs of this nurse, other staff, and qq qq qq qq qq qq qq qq qq qq qq
patients?
a. Line up agency nurses who can be called in to work on short notice.
qq qq qq qq qq qq qq qq qq qq qq qq qq
b. Place the nurse on unpaid leave for the remainder of his wife‘s treatment.
qq qq qq qq qq qq qq qq qq qq qq qq
c. Sympathize with the nurse‘s dilemma and let the charge nurse know that qq qq qq qq qq qq qq qq qq qq qq
qq this nurse may be calling in frequently in the future.
qq qq qq qq qq qq qq qq qq
d. Work with the nurse, staffing office, and other nurses to arrange his
qq qq qq qq qq qq qq qq qq qq qq
qq scheduled days off around his wife‘s treatments. qq qq qq qq qq qq
Distribution of this document is qq qq qq qq
Downloaded by Sally Wink () qq qq qq qq
illegal
, lOMoARcPSD|
qq
Leading and Managing in Nursing 7th Edition Yoder-Wise Test
qq qq qq qq qq qq qq qq
Bank
ANS: D qq
Placing the nurse on unpaid leave may threaten the nurse‘s capacity to meet physiologic
qq qq qq qq qq qq qq qq qq qq qq qq qq
needs and demotivate the nurse. Unsatisfactory coverage of shifts on short notice could
qq qq qq qq qq qq qq qq qq qq qq qq qq
affect patient care and threaten the needs of staff to feel competent. Arranging the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
schedule around the wife‘s needs meets the needs of the staff and of patients while
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
satisfying the nurse‘s need for affiliation.
qq qq qq qq qq qq
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
3. A grievance brought by a staff nurse against the unit manager requires mediation.
qq qq qq qq qq qq qq qq qq qq qq qq
At the first mediation session, the staff nurse repeatedly calls the unit manager‘s
qq qq qq qq qq qq qq qq qq qq qq qq qq
actions unfair, and the unit manager continues to reiterate the reasons for the
qq qq qq qq qq qq qq qq qq qq qq qq qq
actions. What would be the best course of action at this time?
qq qq qq qq qq qq qq qq qq qq qq qq
a. Send the two disputants away to reach their own resolution. qq qq qq qq qq qq qq qq qq
b. Involve another staff nurse in the discussion for clarity issues. qq qq qq qq qq qq qq qq qq
c. Ask each party to examine their own motives and issues in the conflict.
qq qq qq qq qq qq qq qq qq qq qq qq
d. Continue to listen as the parties repeat their thoughts and feelings about qq qq qq qq qq qq qq qq qq qq qq
the conflict. qq qq
ANS: C qq
For resolution of conflict, one should address the interests and involvement of participants in
qq qq qq qq qq qq qq qq qq qq qq qq qq
the conflict by examining the real issues of all parties.
qq qq qq qq qq qq qq qq qq qq
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
4. At a second negotiation session, the unit manager and staff nurse are unable to
qq qq qq qq qq qq qq qq qq qq qq qq qq
reach a resolution. What is the appropriate next step?
qq qq qq qq qq qq qq qq qq
a. Arrange another meeting in a week‘s time so as to allow a cooling-off period. qq qq qq qq qq qq qq qq qq qq qq qq qq
b. Elevate the next negation session to the next manager, one level above. qq qq qq qq qq qq qq qq qq qq qq
c. Insist that participants continue to talk until a resolution has been reached.
qq qq qq qq qq qq qq qq qq qq qq
d. Back the unit manager‘s actions and end the dispute. qq qq qq qq qq qq qq qq
ANS: B qq
Part of leadership is understanding conflict resolution and ability to negotiate and manage
qq qq qq qq qq qq qq qq qq qq qq qq
for resolution of issues and concerns. This situation has failed a second negotiation
qq qq qq qq qq qq qq qq qq qq qq qq qq
session, elevation to a manager with additional training to facilitate conflict resolution is
qq qq qq qq qq qq qq qq qq qq qq qq qq
important at this point.
qq qq qq qq
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
5. The manager of a surgical area has a vision for the future that requires the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
addition of RN assistants or unlicensed persons to feed, bathe, and ambulate
qq qq qq qq qq qq qq qq qq qq qq qq
patients. The RNs on the staff
qq qq qq qq qq qq
NURSINGTB.COM
Downloaded by: Lectmarcus | by:
qq qq qq qq qq
headen16 |
qq qq qq
Distribution of this document is qq qq qq qq
Downloaded by Sally Wink () qq qq qq qq
illegal
, lOMoARcPSD|
qq
Leading and Managing in Nursing 7th Edition Yoder-Wise Test
qq qq qq qq qq qq qq qq
Bank qq
have always practiced in a primary nursing-delivery system and are very resistant to this idea.
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
What would be the best initial strategy for implementation of this change?
qq qq qq qq qq qq qq qq qq qq qq
NURSINGTB.COM
a. Exploring the values and feelings of the RN group in relationship to
qq qq qq qq qq qq qq qq qq qq qq
qq this changeqq
b. Leaving the RNs alone for a time so they can think about the change before it
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
is implemented
qq qq
c. Dropping the idea and trying for the change in a year or so when some of
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
the present RNs have retired
qq qq qq qq qq
d. Hiring the assistants and allowing the RNs to see what good additions they are
qq qq qq qq qq qq qq qq qq qq qq qq qq
ANS: A qq
Influencing others requires emotional intelligence in domains such as empathy, handling
qq qq qq qq qq qq qq qq qq qq
relationships, deepening self-awareness in self and others, motivating others, and
qq qq qq qq qq qq qq qq qq qq
managing emotions. Motivating others recognizes that values are powerful forces that
qq qq qq qq qq qq qq qq qq qq qq
influence acceptance of change. Leaving the RNs alone for a period of time before
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
implementation does not provide opportunity to explore different perspectives and values.
qq qq qq qq qq qq qq qq qq qq qq
Avoiding discussion until the team changes may not promote adoption of the change until
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
there is opportunity to explore perspectives and values related to the change. Hiring of the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
assistants demonstrates lack of empathy for the perspectives of the RN staff.
qq qq qq qq qq qq qq qq qq qq qq qq
TOP: AONE competency: Knowledge of the Health Care Environment
qq qq qq qq qq qq qq qq
NURSINGTB.COM
Downloaded by: Lectmarcus | by: headen16 |
qq qq qq qq qq qq gmail.com m
headen16@ qq
gal
Downloaded by Sally Wink qq qq qq
Distribution of this document is ille
()
Test Bank for Leading
qq qq qq
and Managing in
qq qq qq
Nursing 7th Edition by
qq qq qq qq
Yoder Wise (chapters
qq qq qq
1-30) complete
qq qq
Downloaded by Sally Wink ()
qq qq qq qq
, lOMoARcPSD|
.
Yoder-Wise: Leading and Managing in Nursing, 7th Edition
qq qq qq qq qq qq qq
MULTIPLE CHOICE qq
1. A nurse manager of a 20-bed medical unit finds that 80% of the patients are older
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
adults. She is asked to assess and adapt the unit to better meet the unique needs of the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
older adult patient. Using complexity principles, what would be the best approach to
qq qq qq qq qq qq qq qq qq qq qq qq qq
take for implementation of this change?
qq qq qq qq qq qq
a. Leverage the hierarchical management position to get unit staff involved in
qq qq qq qq qq qq qq qq qq qq
assessment and planning.
qq qq qq
b. Engage involved staff at all levels in the decision-making process.
qq qq qq qq qq qq qq qq qq
c. Focus the assessment on the unit and omit the hospital and community environment.
qq qq qq qq qq qq qq qq qq qq qq qq
d. Hire a geriatric specialist to oversee and control the project.
qq qq qq qq qq qq qq qq qq
ANS: B qq
Complexity theory suggests that systems interact and adapt and that decision making
qq qq qq qq qq qq qq qq qq qq qq
occurs throughout the systems, as opposed to being held in a hierarchy. In complexity
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
theory, every voice counts, and therefore, all levels of staff would be involved in decision
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
making.
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
2. A unit manager of a 25-bed medical/surgical area receives a phone call from a
qq qq qq qq qq qq qq qq qq qq qq qq qq
nurse who has called in sick five times in the past month. He tells the manager that
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
he very much wants to
qq qq qq qq qq
come to work when scheduled but must often care for his wife, who is undergoing treatment
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
for breast cancer. According to Maslow‘s need hierarchy theory, what would be the best
qq qq qq qq qq qq qq qq qq qq qq qq qq
NURSINGTB.COM approach to satisfying the needs of this nurse, other staff, and qq qq qq qq qq qq qq qq qq qq qq
patients?
a. Line up agency nurses who can be called in to work on short notice.
qq qq qq qq qq qq qq qq qq qq qq qq qq
b. Place the nurse on unpaid leave for the remainder of his wife‘s treatment.
qq qq qq qq qq qq qq qq qq qq qq qq
c. Sympathize with the nurse‘s dilemma and let the charge nurse know that qq qq qq qq qq qq qq qq qq qq qq
qq this nurse may be calling in frequently in the future.
qq qq qq qq qq qq qq qq qq
d. Work with the nurse, staffing office, and other nurses to arrange his
qq qq qq qq qq qq qq qq qq qq qq
qq scheduled days off around his wife‘s treatments. qq qq qq qq qq qq
Distribution of this document is qq qq qq qq
Downloaded by Sally Wink () qq qq qq qq
illegal
, lOMoARcPSD|
Leading and Managing in Nursing 7th Edition Yoder-Wise Test
qq qq qq qq qq qq qq qq
Bank
ANS: D qq
Placing the nurse on unpaid leave may threaten the nurse‘s capacity to meet physiologic
qq qq qq qq qq qq qq qq qq qq qq qq qq
needs and demotivate the nurse. Unsatisfactory coverage of shifts on short notice could
qq qq qq qq qq qq qq qq qq qq qq qq qq
affect patient care and threaten the needs of staff to feel competent. Arranging the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
schedule around the wife‘s needs meets the needs of the staff and of patients while
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
satisfying the nurse‘s need for affiliation.
qq qq qq qq qq qq
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
3. A grievance brought by a staff nurse against the unit manager requires mediation.
qq qq qq qq qq qq qq qq qq qq qq qq
At the first mediation session, the staff nurse repeatedly calls the unit manager‘s
qq qq qq qq qq qq qq qq qq qq qq qq qq
actions unfair, and the unit manager continues to reiterate the reasons for the
qq qq qq qq qq qq qq qq qq qq qq qq qq
actions. What would be the best course of action at this time?
qq qq qq qq qq qq qq qq qq qq qq qq
a. Send the two disputants away to reach their own resolution. qq qq qq qq qq qq qq qq qq
b. Involve another staff nurse in the discussion for clarity issues. qq qq qq qq qq qq qq qq qq
c. Ask each party to examine their own motives and issues in the conflict.
qq qq qq qq qq qq qq qq qq qq qq qq
d. Continue to listen as the parties repeat their thoughts and feelings about qq qq qq qq qq qq qq qq qq qq qq
the conflict. qq qq
ANS: C qq
For resolution of conflict, one should address the interests and involvement of participants in
qq qq qq qq qq qq qq qq qq qq qq qq qq
the conflict by examining the real issues of all parties.
qq qq qq qq qq qq qq qq qq qq
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
4. At a second negotiation session, the unit manager and staff nurse are unable to
qq qq qq qq qq qq qq qq qq qq qq qq qq
reach a resolution. What is the appropriate next step?
qq qq qq qq qq qq qq qq qq
a. Arrange another meeting in a week‘s time so as to allow a cooling-off period. qq qq qq qq qq qq qq qq qq qq qq qq qq
b. Elevate the next negation session to the next manager, one level above. qq qq qq qq qq qq qq qq qq qq qq
c. Insist that participants continue to talk until a resolution has been reached.
qq qq qq qq qq qq qq qq qq qq qq
d. Back the unit manager‘s actions and end the dispute. qq qq qq qq qq qq qq qq
ANS: B qq
Part of leadership is understanding conflict resolution and ability to negotiate and manage
qq qq qq qq qq qq qq qq qq qq qq qq
for resolution of issues and concerns. This situation has failed a second negotiation
qq qq qq qq qq qq qq qq qq qq qq qq qq
session, elevation to a manager with additional training to facilitate conflict resolution is
qq qq qq qq qq qq qq qq qq qq qq qq qq
important at this point.
qq qq qq qq
TOP: AONE competency: Communication and Relationship-Building
qq qq qq qq qq
5. The manager of a surgical area has a vision for the future that requires the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
addition of RN assistants or unlicensed persons to feed, bathe, and ambulate
qq qq qq qq qq qq qq qq qq qq qq qq
patients. The RNs on the staff
qq qq qq qq qq qq
NURSINGTB.COM
Downloaded by: Lectmarcus | by:
qq qq qq qq qq
headen16 |
qq qq qq
Distribution of this document is qq qq qq qq
Downloaded by Sally Wink () qq qq qq qq
illegal
, lOMoARcPSD|
Leading and Managing in Nursing 7th Edition Yoder-Wise Test
qq qq qq qq qq qq qq qq
Bank qq
have always practiced in a primary nursing-delivery system and are very resistant to this idea.
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
What would be the best initial strategy for implementation of this change?
qq qq qq qq qq qq qq qq qq qq qq
NURSINGTB.COM
a. Exploring the values and feelings of the RN group in relationship to
qq qq qq qq qq qq qq qq qq qq qq
qq this changeqq
b. Leaving the RNs alone for a time so they can think about the change before it
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
is implemented
qq qq
c. Dropping the idea and trying for the change in a year or so when some of
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
the present RNs have retired
qq qq qq qq qq
d. Hiring the assistants and allowing the RNs to see what good additions they are
qq qq qq qq qq qq qq qq qq qq qq qq qq
ANS: A qq
Influencing others requires emotional intelligence in domains such as empathy, handling
qq qq qq qq qq qq qq qq qq qq
relationships, deepening self-awareness in self and others, motivating others, and
qq qq qq qq qq qq qq qq qq qq
managing emotions. Motivating others recognizes that values are powerful forces that
qq qq qq qq qq qq qq qq qq qq qq
influence acceptance of change. Leaving the RNs alone for a period of time before
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
implementation does not provide opportunity to explore different perspectives and values.
qq qq qq qq qq qq qq qq qq qq qq
Avoiding discussion until the team changes may not promote adoption of the change until
qq qq qq qq qq qq qq qq qq qq qq qq qq qq
there is opportunity to explore perspectives and values related to the change. Hiring of the
qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq
assistants demonstrates lack of empathy for the perspectives of the RN staff.
qq qq qq qq qq qq qq qq qq qq qq qq
TOP: AONE competency: Knowledge of the Health Care Environment
qq qq qq qq qq qq qq qq
NURSINGTB.COM
Downloaded by: Lectmarcus | by: headen16 |
qq qq qq qq qq qq gmail.com m
headen16@ qq
gal
Downloaded by Sally Wink qq qq qq
Distribution of this document is ille
()
