CSAM EXAM WITH QUESTIONS AND
ANSWERS 100% CORRECT SOLUTIONS
2025 UPDATE.
A mature ITAM Program leads to - ANS risk mitigation
Set responsibilities need to be assigned throughout - ANS ITAM Business Units
Artifacts - ANS Requests, software licenses, certs of destruction, ownership, justification,
approvals, proof of payment, IT standard, configurations, vendor management, technical
evaluations, contracts, usage, dependencies, policies
Separate the roll-out of a program into - ANS quick successive phases
SAM is - ANS the set of business practices that support the management of software for an
organization in a responsible and productive way
SAM supports - ANS the responsible and productive use of software
RFI - ANS request for information
RFP - ANS Request for Proposal
RFB - ANS Request for Bid
RFQ - ANS Request for Quote
The IT Asset Manager is the best choice to - ANS host the asset selection committee
TCO - ANS Total Cost Ownership: A calculation of what the asset costs the organization over
the entire lifecycle, not just purchase price
ROI - ANS return on investment: A calculation of what value the organization receives from the
investment in the asset
Compatibility - ANS A determination of whether the acquisition is usable in the established IT
environment and against future plans
Non-standard requests require - ANS TCO/ROI calculations
Benchmark: Tests for the impact of software are - ANS Training requirements, network
configuration, performance, impact on related resources, ease of asset management
, Where do artifacts live? - ANS
Acquisition Management goals include - ANS finding cost-effective assets
Research is the #1 step to acquiring new software - ANS True
Software harvesting avoids - ANS unnecessary purchases
A license is made of - ANS terms and conditions that govern usage
An invoice marked as "paid" can serve as a proof of purchase - ANS True
Are academic licenses, types of licenses? - ANS Yes
Software license compliance relies on - ANS documented proof
Click-through licenses could supersede - ANS previous agreements
GPL - ANS General Public License: A software license often used for freeware that insures it
will be distributed freely whether in its original form or as a derivative work
Different license types have - ANS different purposes
Remember why there are different - ANS license types
Asset standards do not require exception processing - ANS True
An electronic inventory keeps track of software - ANS True
A procedure specifies how a task is performed - ANS True
Proactive SAM allow decisions to be based on fact - ANS True
Reactive SAM does not build an infrastructure of policies, processes, and standards - ANS True
Involve the Software Asset Manager in request & approval process - ANS True
Redeployment is the - ANS reuse of assets
A mature ITAM Program leads to cost savings - ANS True
Projects absorb budget money fast - ANS True
Invoices for hardware do not include enough information about the hard - ANS True
Business Continuity Plan (BCP) - ANS documents return of normal operations
ANSWERS 100% CORRECT SOLUTIONS
2025 UPDATE.
A mature ITAM Program leads to - ANS risk mitigation
Set responsibilities need to be assigned throughout - ANS ITAM Business Units
Artifacts - ANS Requests, software licenses, certs of destruction, ownership, justification,
approvals, proof of payment, IT standard, configurations, vendor management, technical
evaluations, contracts, usage, dependencies, policies
Separate the roll-out of a program into - ANS quick successive phases
SAM is - ANS the set of business practices that support the management of software for an
organization in a responsible and productive way
SAM supports - ANS the responsible and productive use of software
RFI - ANS request for information
RFP - ANS Request for Proposal
RFB - ANS Request for Bid
RFQ - ANS Request for Quote
The IT Asset Manager is the best choice to - ANS host the asset selection committee
TCO - ANS Total Cost Ownership: A calculation of what the asset costs the organization over
the entire lifecycle, not just purchase price
ROI - ANS return on investment: A calculation of what value the organization receives from the
investment in the asset
Compatibility - ANS A determination of whether the acquisition is usable in the established IT
environment and against future plans
Non-standard requests require - ANS TCO/ROI calculations
Benchmark: Tests for the impact of software are - ANS Training requirements, network
configuration, performance, impact on related resources, ease of asset management
, Where do artifacts live? - ANS
Acquisition Management goals include - ANS finding cost-effective assets
Research is the #1 step to acquiring new software - ANS True
Software harvesting avoids - ANS unnecessary purchases
A license is made of - ANS terms and conditions that govern usage
An invoice marked as "paid" can serve as a proof of purchase - ANS True
Are academic licenses, types of licenses? - ANS Yes
Software license compliance relies on - ANS documented proof
Click-through licenses could supersede - ANS previous agreements
GPL - ANS General Public License: A software license often used for freeware that insures it
will be distributed freely whether in its original form or as a derivative work
Different license types have - ANS different purposes
Remember why there are different - ANS license types
Asset standards do not require exception processing - ANS True
An electronic inventory keeps track of software - ANS True
A procedure specifies how a task is performed - ANS True
Proactive SAM allow decisions to be based on fact - ANS True
Reactive SAM does not build an infrastructure of policies, processes, and standards - ANS True
Involve the Software Asset Manager in request & approval process - ANS True
Redeployment is the - ANS reuse of assets
A mature ITAM Program leads to cost savings - ANS True
Projects absorb budget money fast - ANS True
Invoices for hardware do not include enough information about the hard - ANS True
Business Continuity Plan (BCP) - ANS documents return of normal operations
