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MAR4480 EXAM 3 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS GRADED A++ LATEST UPDATE

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MAR4480 EXAM 3 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS GRADED A++ LATEST UPDATE Research has shown that ethical behavior can: 1) Enhance a company's reputation 2) Contribute significantly to its bottom line Social Responsibility Relates to an organization's obligation to maximize its positive impact on society while minimizing its negative impact 4 Dimensions of Social Responsibility Pyramid 1. Economic (base) 2. Legal 3. Ethical 4. Philanthropic (top) Economic Responsibility Businesses should be profitable - The foundation of social responsibility - Responsible to all stakeholders for financial success - Serves employees & community at large Legal Responsibility A company's obligation to obey laws & regulations - Designed to keep U.S. companies' actions within the range of acceptable conduct & fair competition Marketing Ethics (Ethical Responsibilities) Refers to principles and standards that define acceptable marketing conduct as determined by the public, government regulators, private-interest groups, competitors, and the firm itself - Most basic of these are codified into laws/regulations - Goes beyond legal issues -Fosters trust What Do Ethics Decisions Benefit? - Organizational performance - Individual achievement in a work group - Social acceptance and advancement in organization - Stakeholders Why Should Companies Address Ethical Issues Rather Than Ignore Them? - Addressing ethical issues can save companies millions - Ignoring the issues can destroy stakeholder trust and prompt government intervention Philanthropic Responsibilities Promote human welfare or goodwill above & beyond legal and ethical goals - 3 ways to do this: 1) Cause-related marketing 2) Strategic philanthropy 3) Social Entrepreneurship Cause-Related Marketing Linking of products to a specific social cause - i.e. For every goal Messi or Neymar scores Mastercard will help 10000 kids receive a meal - Appeals to customers because it provides an additional reason to "feel good" about the purchase Startegic Philanthropy The synergistic use of organizational core competencies and resources to address key stakeholders' interests and achieve both organizational and social benefits - i.e. Home Depot buy a hammer help build a home program Social Entrepreneurship When an entrepreneur founds an organization with the purpose of creating social value rather than profits - i.e. Love Your Melon hats donating 50% of profit to pediatric cancer funding What is the Major Difference Between Strategic Philanthropy and Social Entrepreneurship? Strategic philanthropy programs are not the primary purpose of the organization or reason for its existence - Social entrepreneurship is created primarily for philanthropic purposes Sustainability

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MAR4480 EXAM 3 QUESTIONS AND ANSWERS WITH

COMPLETE SOLUTIONS GRADED A++ LATEST UPDATE


Research has shown that ethical behavior can:

1) Enhance a company's reputation

2) Contribute significantly to its bottom line

Social Responsibility

Relates to an organization's obligation to maximize its positive impact on society while

minimizing its negative impact

4 Dimensions of Social Responsibility Pyramid

1. Economic (base)

2. Legal

3. Ethical

4. Philanthropic (top)

Economic Responsibility

Businesses should be profitable

- The foundation of social responsibility

- Responsible to all stakeholders for financial success

- Serves employees & community at large

Legal Responsibility

,A company's obligation to obey laws & regulations

- Designed to keep U.S. companies' actions within the range of acceptable conduct &

fair competition

Marketing Ethics (Ethical Responsibilities)

Refers to principles and standards that define acceptable marketing conduct as

determined by the public, government regulators, private-interest groups, competitors,

and the firm itself

- Most basic of these are codified into laws/regulations

- Goes beyond legal issues

-Fosters trust

What Do Ethics Decisions Benefit?

- Organizational performance

- Individual achievement in a work group

- Social acceptance and advancement in organization

- Stakeholders

Why Should Companies Address Ethical Issues Rather Than Ignore Them?

- Addressing ethical issues can save companies millions

- Ignoring the issues can destroy stakeholder trust and prompt government intervention

Philanthropic Responsibilities

Promote human welfare or goodwill above & beyond legal and ethical goals

- 3 ways to do this:

1) Cause-related marketing

, 2) Strategic philanthropy

3) Social Entrepreneurship

Cause-Related Marketing

Linking of products to a specific social cause

- i.e. For every goal Messi or Neymar scores Mastercard will help 10000 kids receive a

meal

- Appeals to customers because it provides an additional reason to "feel good" about

the purchase

Startegic Philanthropy

The synergistic use of organizational core competencies and resources to address key

stakeholders' interests and achieve both organizational and social benefits

- i.e. Home Depot buy a hammer help build a home program

Social Entrepreneurship

When an entrepreneur founds an organization with the purpose of creating social value

rather than profits

- i.e. Love Your Melon hats donating 50% of profit to pediatric cancer funding

What is the Major Difference Between Strategic Philanthropy and Social

Entrepreneurship?

Strategic philanthropy programs are not the primary purpose of the organization or

reason for its existence

- Social entrepreneurship is created primarily for philanthropic purposes

Sustainability

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