BN509 MODULE 1 WELL SUMMARIZED NOTES
Verbal communication
Involves spoken or written words, speed, volume,
language, affirming statements, open-ended questions,
and summarizing
Nonverbal communication
Includes all 5 senses, appearance, posture, eye contact,
personal space, facial expressions, gestures, and
therapeutic touch
Symbolic communication
Utilizes art and music to convey messages
Metacommunication
Incorporates all types of communication
Therapeutic communication
, Techniques prioritizing patient's physical, emotional, and
mental well-being, fostering a professional connection
Developmental stage
Factors like language level, age, education, and
disabilities influencing communication
Gender
Affects willingness to disclose, gender diversity, and
understanding patient roles
Socio-cultural context
Involves cultural differences, medical practices, economic
status, and impacts on communication
Roles and responsibilities
Occupation, patient's understanding, and
family/community roles affecting communication
Verbal communication
Involves spoken or written words, speed, volume,
language, affirming statements, open-ended questions,
and summarizing
Nonverbal communication
Includes all 5 senses, appearance, posture, eye contact,
personal space, facial expressions, gestures, and
therapeutic touch
Symbolic communication
Utilizes art and music to convey messages
Metacommunication
Incorporates all types of communication
Therapeutic communication
, Techniques prioritizing patient's physical, emotional, and
mental well-being, fostering a professional connection
Developmental stage
Factors like language level, age, education, and
disabilities influencing communication
Gender
Affects willingness to disclose, gender diversity, and
understanding patient roles
Socio-cultural context
Involves cultural differences, medical practices, economic
status, and impacts on communication
Roles and responsibilities
Occupation, patient's understanding, and
family/community roles affecting communication
