TRUE/FALSE
1. Whilemgood mmanagementmismbasicmtomstartingmandmgrowingmambusiness,moncemsomemmeasur
emof msuccessmhasmbeen machieved,mgood mmanagementmbecomesmlessmimportant.
ANS:m F
Good mmanagementmismbasicmto mstartingmambusiness,mgrowingmambusiness,mandmmaintainingmambusinessmonc
emitmhasmachieved msomemmeasure mof msuccess.
PTS:m m 1 DIF: Easy REF:m m 6 TOP:m AACSBmAnalytic
KEY:m Creation mof mValue
2. Managersmaremresponsible mformdoingmthembasicmwork min mthemcompany.
ANS:m F
Themmanager’smjob mismnotmto mdo mthembasicmwork min mthemcompany,mbutmto mhelp mothersmdo mtheirmwork.
PTS:m 1 DIF: Easy REF:m 7
TOP:m AACSBmReflective mThinkingmKEY:m Creation mof mValue
3. Companiesmthatmplan mhavemlargermprofitsmand mfastermgrowth mthan mcompaniesmthatmdon’t.
ANS:m T PTS:m m 1 DIF: Easy REF:m m 9
TOP:m AACSBmReflective mThinking KEY:m Creation mof mValue
4. Themclassicalmfunctionsmofmmanagementmarem(1)mmakingmthingsmhappen,m(2)mmeetingm
themcompetition,m(3)morganizingmpeople,mprojects,mand mprocesses,mand m(4)mleading.
ANS:m F
Themclassicalmfunctionsmof mmanagementmaremplanning,morganizing,mleading,mand mcontrolling.
PTS:m 1 DIF: Moderate REF:m 8
TOP:m AACSBmReflectivemThinkingmKEY:m LeadershipmPrinciplesm|mHRMm|mStr
ategy m|mCreation mof mValue
5. Accordingmto mWhatmReally mWorks,mMeta-Analysis,mmeta-
analysismismamresearch mtoolmthatmcombinesmthemresultsmof mamnumbermof mresearch mstudies.
ANS:m T PTS:m m 1 DIF: Easy REF:m m 10-11
TOP:m AACSBmReflective mThinking KEY:m Creation mof mValue
6. Accordingmto mthemWhatmReally mWorksmbox,mmeta-
analysismismusefulmformmanagementmtheoristsmand mresearchers,mbutmitmhasmlittlemvaluemformthempracticingm
manager.
ANS:m F
Meta-
analysismismalso musefulmformpracticingmmanagers,mbecause mitmshowsmwhatmworksmandmthemconditionsmunder
mwhich mmanagementmtechniques mmay mwork mbettermormworse min mthe m“realmworld.”
,PTS:m 1 DIF: Moderate REF:m 10-11
TOP:m AACSBmReflective mThinkingmKEY:m Creation mof mValue
7. Top mmanagersmaremresponsible mformcreatingmamcontextmformchangemin mthemorganization.
ANS:m T PTS:m m 1 DIF: Moderate REF:m m 13-14
TOP:m AACSBmReflective mThinking KEY:m Creation mof mValue
8. Top mmanagersmaremthemmanagersmresponsiblemformfacilitatingmteammactivitiesmtoward mg
oalmaccomplishment.
ANS:m F
Top mmanagersmaremexecutivesmresponsible mformthemoverallmdirectionmofmthemorganization;mteammleadersmaremthem
managersmresponsible mformfacilitatingmteammactivitiesmtoward mgoalmaccomplishment.
PTS:m 1 DIF: Moderate REF:m 13-
14 m(Exhibitm1.2)mTOP:m AACSBmReflective mThinking
KEY:m Group mDynamics
9. Asmthemhealth-
caremteammleadermformCommerce mBank,mEmmettmConlonmismresponsiblemformfacilitatingmhismteam’smperfor
mancemand mshould mnotmbeminvolved mwith many memployeesmoutsidemof mhismteam.
ANS:m F
Teammleadersmaremresponsiblemnotmonlymformfacilitatingmteammperformance,mbutmalsomformactingmasmliaisons
mbetween mtheirmteams mand mothermcompany mteams.
PTS:m 1 DIF: Moderate REF:m 16-17
TOP:m AACSBmAnalytic mKEY:m GroupmDynamicsm|mLeadership mPrin
ciples
10. Typicalmtitlesmused mformtop mmanagersmaremgeneralmmanager,mplantmmanager,mregionalmmanager,m
and mdivisionalmmanager.
ANS:m F
Thesemaremtypicalmtitlesmformmiddlemmanagers,mnotmtop mmanagers.mSeemExhibitm1.2.
PTS:m 1 DIF: Moderate REF:m 13-
14 m(Exhibitm1.2)m TOP:m AACSBmReflective mThinking
KEY:m Creation mof mValuem|mHRM
11. First-
linemmanagersmaremresponsiblemformsettingmobjectivesmconsistentmwith morganizationalmgoalsmandmplanningm
and mimplementingmsubunitmstrategiesmformachievingmthesemobjectives.
ANS:m F
Thismismthemresponsibility mof mmiddle mmanagers.mSeemExhibitm1.2.
PTS:m 1 DIF: Moderate REF:m 15
TOP:m AACSBmReflective mThinkingmKEY:m Strategy
12. Bandai,mthemthird-
largestmtoy mmakermin mthemworld,mhasmembarkedmonmamseriesmofmacquisitionsminmanmeffortmtombecome mthe
mleadingmtoy mmakermin mthe mworld. m The mdecision mtomadoptmthismgoalmwas mmostmlikelymmademby mitsmtop m
,management.
, ANS:m T
SeemExhibitm1.2.
PTS:m m 1 DIF: Easy REF:m m 13-14 m(Exhibitm1.2)
TOP:m AACSBmAnalytic KEY:m Leadership mPrinciplesm|mStrategy
13. Middlemmanagersmaremtypicallymresponsible mformcoordinatingmandmlinkingmgroups,mdepartments,ma
nd mdivisionsmwithin mamcompany.
ANS:m T
SeemExhibitm1.2.
PTS:m m 1 DIF: Difficult REF:m m 15 m(Exhibitm1.2)
TOP:m AACSBmReflective mThinking KEY:m Strategy m|mGroup mDynamics
14. First-linemmanagersmaremthemonly mmanagersmwho mdo mnotmsupervise mothermmanagers.
ANS:m T
SeemExhibitm1.2.
PTS:m m 1 DIF: Easy REF:m m 15-16 m(Exhibitm1.2)
TOP:m AACSBmReflective mThinking KEY:m HRM
15. Middlemmanagersmengagemin mplansmand mactionsmthatmtypically mproduce mresultsmwithin mtwo mweeks.
ANS:m F
First-linemmanagersmengagemin msuch mplansmand mactions.mMiddlemmanagersmplan m6 mto m18 mmonthsmout.
PTS:m 1 DIF: Moderate REF:m 15
TOP:m AACSBmReflectivemThinkingmKEY:m Creation mofmValuem|mOperationsmM
anagement
16. ThemProcterm&mGamblemmanagermwho moversawmthemmanufacturingmchangesmthatmweremneeded
mto mmake msmaller, mmoremenvironmentallymsafe mcartons mofmTide mdetergentmhadmtombemstrongmin mboth mhu
man mand mtechnicalmskills.
ANS:m T PTS:m 1 DIF: Moderate
REF:m 23 m(Exhibitm1.4)mTOP:m AACSBmAnalytic
KEY:m Leadership mPrinciplesm|mHRM
17. Themjob mof mteammleadermwould mNOTmbemconsidered mammanagementmposition.
ANS:m F
Themjob mofmteammleadermismindeedmonemofmthemfourmkindsmofmmanagementmjobs,mwhichmaremtopmmanagers,m
middlemmanagers,mfirst-linemmanagers,mand mteammleaders.
PTS: 1 DIF: Easy REF:m m 16-17 TOP:m AACSBmReflectivemThinkin
g
KEY: HRM
18. Teammleadersmdirectmthemwork mof mindividualsmwithin mthemteammstructure.
ANS:m F
Instead mofmdirectingmindividuals’mwork,mteammleadersmfacilitatemteammactivitiesmtoward mgoalmaccomplishment.