Food Service Management Final Exam Study
Guide Latest Update 2025-2026 Actual Exam 80
Questions with 100% Verified Correct Answers
Guaranteed A+ Verified by Professor
20-50-30 rule - CORRECT ANSWER: 20% of people in organization embrace change
and welcome it
50% are ambivalent
30% are resistant and may sabotage or undermine the change process
3 Basic Motivations for Ethical Decision Making:
Thinking - CORRECT ANSWER: -essential to evaluate decisions and choices
-limited ability to think clearly results in inappropriate actions of feeling and wanting
3 Basic Motivations for Ethical Decision Making: - CORRECT ANSWER: -Wanting
-Feeling
-Thinking
4 Foundational Ethical Components - CORRECT ANSWER: -Autonomy
-Non-maleficence
-Beneficence
-Justice
4 Foundational Ethical Components:
Autonomy - CORRECT ANSWER: ensures patient, client, or professional has capacity
and self-determination to engage in individual decision-making specific to personal
health practive
,4 Foundational Ethical Components:
Beneficence - CORRECT ANSWER: encompasses taking positive steps to benefit
others, which includes balancing benefit and risk
4 Foundational Ethical Components:
Justice - CORRECT ANSWER: Supports fair, equitable, and appropriate treatment for
individuals and fair allocation of resources
4 Foundational Ethical Components:
Non-maleficence - CORRECT ANSWER: the intent to not inflict harm
4 P's of marketing - CORRECT ANSWER: A combination of:
-product
-place
-price
-promotion
as they contribute to the marketing of a product
7 work areas in Kitchen and their location - CORRECT ANSWER: 1. Receiving
(back of the house)
2. Storing
(close to delivery entrance)
3. Pre-preparation
(central ingredient room, near refrigerated storage, cooking, and salad areas)
4. Preparation /Cooking
(Center of kitchen)
5. Food assembly/Serve
, (located in various areas of kitchen)
6. Ware washing
(Near cooks, 3-compartment sink) (Locate away from dining room)
7. Supporting services
AHCA - CORRECT ANSWER: The Agency for Health Care administration
-AHCA mission = better health care for all Floridians
-Responsible for administration of the Medicaid program
American Disabilities Act - CORRECT ANSWER: -ADA
-required for companies with 15 or more employees
-it prohibits private employers, state, and local governments, employment agencies, and
labor unions from discriminating against qualified individuals with disabilities in job
application procedures, hiring, firing, advancement, compensation, job training, and
other terms, conditions, and privileges of employment
-Aisles
---- >36" wide to accommodate wheelchairs
-Table work heights
---- standing: 36-41"
----- sitting: 28-30"
Assets - CORRECT ANSWER: profit
Balance sheet - CORRECT ANSWER: Snapshot of the fund's financial status in a given
day
3 major categories:
-assets
-liabilities
Guide Latest Update 2025-2026 Actual Exam 80
Questions with 100% Verified Correct Answers
Guaranteed A+ Verified by Professor
20-50-30 rule - CORRECT ANSWER: 20% of people in organization embrace change
and welcome it
50% are ambivalent
30% are resistant and may sabotage or undermine the change process
3 Basic Motivations for Ethical Decision Making:
Thinking - CORRECT ANSWER: -essential to evaluate decisions and choices
-limited ability to think clearly results in inappropriate actions of feeling and wanting
3 Basic Motivations for Ethical Decision Making: - CORRECT ANSWER: -Wanting
-Feeling
-Thinking
4 Foundational Ethical Components - CORRECT ANSWER: -Autonomy
-Non-maleficence
-Beneficence
-Justice
4 Foundational Ethical Components:
Autonomy - CORRECT ANSWER: ensures patient, client, or professional has capacity
and self-determination to engage in individual decision-making specific to personal
health practive
,4 Foundational Ethical Components:
Beneficence - CORRECT ANSWER: encompasses taking positive steps to benefit
others, which includes balancing benefit and risk
4 Foundational Ethical Components:
Justice - CORRECT ANSWER: Supports fair, equitable, and appropriate treatment for
individuals and fair allocation of resources
4 Foundational Ethical Components:
Non-maleficence - CORRECT ANSWER: the intent to not inflict harm
4 P's of marketing - CORRECT ANSWER: A combination of:
-product
-place
-price
-promotion
as they contribute to the marketing of a product
7 work areas in Kitchen and their location - CORRECT ANSWER: 1. Receiving
(back of the house)
2. Storing
(close to delivery entrance)
3. Pre-preparation
(central ingredient room, near refrigerated storage, cooking, and salad areas)
4. Preparation /Cooking
(Center of kitchen)
5. Food assembly/Serve
, (located in various areas of kitchen)
6. Ware washing
(Near cooks, 3-compartment sink) (Locate away from dining room)
7. Supporting services
AHCA - CORRECT ANSWER: The Agency for Health Care administration
-AHCA mission = better health care for all Floridians
-Responsible for administration of the Medicaid program
American Disabilities Act - CORRECT ANSWER: -ADA
-required for companies with 15 or more employees
-it prohibits private employers, state, and local governments, employment agencies, and
labor unions from discriminating against qualified individuals with disabilities in job
application procedures, hiring, firing, advancement, compensation, job training, and
other terms, conditions, and privileges of employment
-Aisles
---- >36" wide to accommodate wheelchairs
-Table work heights
---- standing: 36-41"
----- sitting: 28-30"
Assets - CORRECT ANSWER: profit
Balance sheet - CORRECT ANSWER: Snapshot of the fund's financial status in a given
day
3 major categories:
-assets
-liabilities
