m m m m m m m
Solving Approach 9th Edition Kinicki
m m m m
Management,m 9em (Kinicki)
Chapterm2 ManagementmTheory:mEssentialmBackgroundmformthemSuccessfulmManager
1) JeffreymPfeffermand mRobert mSuttonmbelieved mthat mevidence-
based mmanagement mismfounded monmthembelief mthat mfacingmthemhard mfactsmabout mwhat mworksmand macc
eptingmthemnonsensemthat mpassesmformsound madvicemwillmhelpmorganizationsmperformmbetter.
Answer:m m FALSE
Explanation:m m Stanford mbusinessmscholarsmJeffreymPfeffermand mRobert mSuttonmstated mthat
evidence-
based mmanagement mismfounded monmthembelief mthatm"facingmthemhardmfactsmabout mwhat mworksmand mw
hat mdoesn't,munderstandingmthemdangerousmhalf-
truthsmthat mconstitutemsommuchmconventionalmwisdommabout mmanagement,mand mrejectingm(not macce
pting)mthemtotalmnonsensemthat mtoomoftenmpassesmformsound madvicemwillmhelpmorganizationsmperform
mbetter."
Difficulty:m1mEasy
Topic:m m ContingencymApproach
LearningmObjective:m 02-
06mExplainmwhymtheremismnomonembest mwaymtommanageminmallmsituations.mBloom's:m Remember
AACSB:m KnowledgemApplicationmAccessi
bility:m Keyboard mNavigation
2) PetermDruckermwasmam20th-
centurymsocialist,mopposed mcapitalism mand mbelieved mthat mmanagersmwerem moremof mamhindrancemthan
mamhelpmtommost morganizations.
Answer:m m FALSE
Explanation:m PetermDruckerm"wasmthemcreatormand minventormof mmodernmmanagement,"msaysmmanage
ment mgurumTommPeters.mInm1954,mDruckermpublished mhismfamousmtext,mThemPracticemofmManagement.
Difficulty:m1mEasymTo
pic:m Management
LearningmObjective:m 02-
01mDescribemthemdevelopment mof mcurrent mperspectivesmonmmanagement.mBloom's:m Remember
AACSB:m AnalyticalmThinkingmAccessibilit
y:m Keyboard mNavigation
3) Ron,mamplant mmanager,mwantsmtominstitutemamcompensationmsystemminmwhichmmore mefficient mwork
ersmearnmhighermwages.mRonmismproposingmtominstitutemamdifferentialmratemsystem.
Answer:m m TRUE
Explanation:m FrederickmTaylormsuggested memployersminstitutemamdifferentialmratemsystem,minmwhich
mmoremefficient mworkersmearnmhighermwages.
Difficulty:m2mMedium
Topic:m m ScientificmManagement
LearningmObjective:m 02-
02mDiscussmtheminsightsmof mthemclassicalmview mof mmanagement.mBloom's:m Understand
AACSB:m KnowledgemApplicationmAccessi
1
Copyright m2020 m©mMcGraw-
HillmEducation.mAllmrightsmreserved.mNo mreproduction mormdistribution mwithout mthempriormwritten mconsent mof mMc
Graw-HillmEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Management Practical, Problem-
m m m m m m m
Solving Approach 9th Edition Kinicki
m m m m
bility:m Keyboard mNavigation
2
Copyright m2020 m©mMcGraw-
HillmEducation.mAllmrightsmreserved.mNo mreproduction mormdistribution mwithout mthempriormwritten mconsent mof mMc
Graw-HillmEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Management Practical, Problem-
m m m m m m m
Solving Approach 9th Edition Kinicki
m m m m
4) BoltzmManufacturing,mampartsmsuppliermtomthemautomindustry,mhasmbeenmusingmthembehavioralmap
proachmtommanagement mformoverm100myears.mHowever,msincemthat mmethod mof mmanagement mismtoom
simplisticmformpracticalmuse,mBoltzmshould mbeginmimplementingmthemnewermand mmoremsophisticated
mhumanmrelationsmmovement mapproachmtommanagement,mwhichmis mthemmost mcontemporarymapproach
mtommanagement.
Answer:m m FALSE
Explanation:m Themhumanmrelationsmmovement mwasmamnecessarymcorrectionmtomthemsterilemapproac
hmused mwithinmscientificmmanagement,mbut mitsmoptimismmcamemtombemconsidered mtoomsimplisticmfor
mpracticalmuse.mMoremrecently,mthemhumanmrelationsmview mhasmbeen msuperseded mbymthembehavioralm
sciencemapproachmtommanagement.
Difficulty:m2mMedium
Topic:m m BehavioralmManagement
LearningmObjective:m 02-
03mDescribemthemprinciplesmof mthembehavioralmview mof mmanagement.mBloom's:m Understand
AACSB:m KnowledgemApplicationmAccessi
bility:m Keyboard mNavigation
5) Themideamthat mtwomormmoremforcesmcombined mcreatemanmeffect mthat mismgreatermthanmthemsummof mt
heirmindividualmeffectsmismcalled msyncretism.
Answer:m m FALSE
Explanation:m Synergymismthemideamthat mtwomormmoremforcesmcombined mcreatemanmeffect mthat mismgrea
termthanmthemsummof mtheirmindividualmeffects.
Difficulty:m1mEasymTo
pic:m Management
LearningmObjective:m 02-
05mIdentifymtakeawaysmfrommthemsystemsmview mof mmanagement.mBloom's:m Remember
AACSB:m KnowledgemApplicationmAccessi
bility:m Keyboard mNavigation
3
Copyright m2020 m©mMcGraw-
HillmEducation.mAllmrightsmreserved.mNo mreproduction mormdistribution mwithout mthempriormwritten mconsent mof mMc
Graw-HillmEducation.
mynursytest.store
, DOWNLOAD THE Test Bank for Management Practical, Problem-
m m m m m m m
Solving Approach 9th Edition Kinicki
m m m m
6) ThemBest mFit mOfficemSuppliermcontinuallymtalks mwithmcustomers maftermtheympurchasemtheirmproduc
ts,mand mThemBest mFit mmanagersmregularlymvisit mcustomersmtomgathermfeedbackmonmnew mproducts,mpr
oduct mimprovements,mand mhow mThe mBest mFit mcan mbettermservemitsmcustomers. mThis mis man mexample mo
f manmopenmsystem.
Answer:m m TRUE
Explanation:m Anmopenmsystemmcontinuallyminteractsmwithmitsmenvironment,mgettingmfeedbackmfro
mmthemoutside.mA mclosed msystemmhasmlittleminteractionmwithmitsmenvironment,mgettingmlittlemfeedbackm
frommthemoutside.
Difficulty:m2mMedium
mTopic:m m OpenmSyste
m
LearningmObjective:m 02-
05mIdentifymtakeawaysmfrommthemsystemsmview mof mmanagement.mBloom's:m Understand
AACSB:m KnowledgemApplicationmAccessi
bility:m Keyboard mNavigation
7) WhenmMr.mAnderson,mthemownermof mamlocalmhardwaremstore,masksmonemof mhismpaint msuppliersmab
out mthemtotalmabilitymof mtheirmproduct mtommeet mcustomermneeds,mhemismquestioningmthemqualitymof mtha
t mpaint.
Answer:m m TRUE
Explanation:m Qualitymrefersmtomthemtotalmabilitymof mamproduct mormservicemtommeet mcustomermneeds.m
Difficulty:m1mEasy
Topic:m m Quality
LearningmObjective:m 02-07mDiscussmthemcontributionsmof mthemquality-
management mview.mBloom's:m Remember
AACSB:m KnowledgemApplicationmAccessi
bility:m Keyboard mNavigation
8) DesignermManufacturingmhas mampolicy mof musing mstatistical msampling mtomlocatemerrorsmby mtestingmj
ust msomem(rathermthanmall)mof mthemitemsminmamparticularmproductionmrun.mThismstrategymof mminimizing
merrorsmismknownmasmsynergy.
Answer:m m FALSE
Explanation:m Qualitymcontrolmismamstrategymformminimizingmerrors mbymmanagingmeach mstatemof mpro
duction.mStatisticalmsamplingmcanmlocatemerrorsmbymtestingmjust msomem(rathermthanmall)mof mthemitemsm
inmamparticularmproductionmrun.
Difficulty:m1mEasymTo
pic:m Quality
LearningmObjective:m 02-07mDiscussmthemcontributionsmof mthemquality-
management mview.mBloom's:m Remember
AACSB:m KnowledgemApplicationmAccessi
bility:m Keyboard mNavigation
4
Copyright m2020 m©mMcGraw-
HillmEducation.mAllmrightsmreserved.mNo mreproduction mormdistribution mwithout mthempriormwritten mconsent mof mMc
Graw-HillmEducation.
mynursytest.store