Test bank for Operations management 5th edition by William Stevenson all chapters 1-19.pdf

Operations Management Stevenson 11th Edition TestBank A+
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Stevensonh-hOperationshManagementh-
11e,hISBNh0073525251hTablehofhContents
h



Chapterh01hIntroductionhtohOperationshManagementhChapte
rh02hCompetitiveness,hStrategy,handhProductivityhChapterh0
3hForecasting
Chapterh04hProducthandhServicehDesignhCh
apterh04ShReliability
Chapterh05hStrategichCapacityhPlanninghforhProductshandhServiceshCha
pterh05ShDecisionhTheory
Chapterh06hProcesshSelectionhandhFacilityhLayouthC
hapterh07hWorkhDesignhandhMeasurementhChapterh
07ShLearninghCurves
Chapterh08hLocationhPlanninghandhAnalysish
Chapterh08ShThehTransportationhModelhCh
apterh09hManagementhofhQualityhChapterh1
0hQualityhControl
Chapterh10ShAcceptancehSampling
Chapterh11hAggregatehPlanninghandhMasterhSchedulinghCha
pterh12hMRPhandhERP
Chapterh13hInventoryhManagementhChapte
rh14hJIThandhLeanhOperationshChapterh14Sh
Maintenance
Chapterh15hSupplyhChainhManagementhCha
pterh16hScheduling
Chapterh17hProjecthManagement

,Chapterh18hManagementhofhWaitinghLinesh
Chapterh19hLinearhProgramming




Chapter 01 Introduction to Operations Management
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Student:


1. Operationshmanagersharehresponsiblehforhassessinghconsumerhwantshandhneedshandhsellinghandh
promotinghthehorganization'shgoodshorhservices.
True False



2. Often,hthehcollectivehsuccesshorhfailurehofhcompanies'hoperationshfunctionshwillhimpacththeha
bilityhofhahnationhtohcompetehwithhotherhnations.
True False



3. Companieshareheitherhproducinghgoodshorhdeliveringhservices.hThishmeanshthathonlyhonehofhtheht
wohtypeshofhoperationshmanagementhstrategiesharehused.
True False



4. Operations,hmarketing,handhfinancehfunctionhindependentlyhofheachhotherhinhmosth
organizations.
True False



5. Thehgreaterhthehdegreehofhcustomerhinvolvement,hthehmorehchallenginghthehdesignhandh
managementhofhoperations.
True False

,6. Goodshproducinghorganizationsharehnothinvolvedhinhservicehactivities.h
True False



7. Servicehoperationshrequirehadditionalhinventoryhbecausehofhthehunpredictabilityhofhconsumerh
demand.
True False



8. Thehvaluehofhoutputshishmeasuredhbyhthehpriceshcustomersharehwillinghtohpayhforhgoodshorhs
ervices.
True False



9. Thehusehofhmodelshwillhguaranteehthehbesthpossiblehdecisions.h
True False



10. Peoplehwhohworkhinhthehfieldhofhoperationshshouldhhavehskillshthathincludehbothhknowledgeha
ndhpeoplehskills.
True False



11. Assemblyhlineshachievedhproductivityhbuthaththehexpensehofhstandardhofhliving.h
True False



12. Thehoperationshmanagerhhashprimaryhresponsibilityhforhmakinghoperationshsystemhdesignh
decisions,hsuchhashsystemhcapacityhandhlocationhofhfacilities.
True False



13. Thehwordh"technology"hishusedhonlyhtohreferhtoh"informationhtechnology".h
True False

, 14. ‘Valuehadded'hbyhdefinitionhishalwayshahpositivehnumberhsinceh'added'himplieshincreases.h
True False



15. Servicehoftenhrequireshgreaterhlaborhcontent,hwhereashmanufacturinghishmorehcapitalhi
ntensive.
True False



16. Measurementhofhproductivityhinhservicehishmorehstraightforwardhthanhinhmanufacturinghsincehi
thishnothnecessaryhtohtakehintohaccounththehcosthofhmaterials.
True False



17. Special-
purposehtechnologyhishahcommonhwayhofhofferinghincreasedhcustomizationhinhmanufacturi
nghorhserviceshwithouthtakinghonhadditionalhlaborhcosts.
True False



18. Onehconcernhinhthehdesignhofhproductionhsystemshishthehdegreehofhstandardization.h
True False



19. Mosthpeoplehencounterhoperationshonlyhinhprofit-
makinghorganizations.hTrue False



20. Servicehinvolveshahmuchhhigherhdegreehofhcustomerhcontacththanhmanufacturing.h
True False



21. Ahsystemshapproachhemphasizeshinterrelationshipshamonghsubsystems,hbuthitshmainhthemehisht
haththehwholehishgreaterhthanhthehsumhofhitshindividualhparts.
True False