CNA Chapter 7 Exam Questions and Answers
(2024/2025) (Verified Answers)
Course
CNA - Certified Nursing Assistant
1. What is the primary role of a nursing assistant (CNA) when assisting with a
resident's hygiene?
Answer: The primary role is to promote the resident's dignity, comfort, and independence while
ensuring cleanliness and skin integrity.
Rationale: Maintaining a resident's dignity is crucial in providing care, while assisting with
hygiene also helps prevent infections and promotes overall well-being.
2. When assisting a resident with brushing their teeth, what should the CNA
ensure?
Answer: The CNA should ensure that the resident’s mouth is rinsed thoroughly after brushing,
and that the resident is comfortable during the process.
Rationale: Proper oral care helps prevent gum disease, bad breath, and tooth decay. It’s
important to ensure comfort and thoroughness during the procedure.
3. How often should a CNA assist with bathing a resident who is unable to bathe
independently?
Answer: The CNA should assist with bathing at least once a day, or as often as needed based on
the resident’s condition and preference.
Rationale: Regular bathing promotes hygiene and comfort, helping to prevent skin issues.
However, the frequency should be adjusted based on the individual needs of the resident.
4. When assisting a resident with shaving, which of the following should a CNA
do?
Answer: The CNA should use a clean razor, shave in the direction of hair growth, and make sure
the skin is soft and wet.
Rationale: Shaving against the direction of hair growth can cause skin irritation or cuts. Using a
clean razor and moistening the skin helps prevent these issues.
,5. What is the proper way to provide catheter care?
Answer: The CNA should clean the catheter site with soap and water, ensuring the area around
the catheter is dry and free from irritation.
Rationale: Proper catheter care prevents infection and promotes comfort. Keeping the catheter
and surrounding area clean and dry reduces the risk of urinary tract infections.
6. What should a CNA do if a resident complains of pain during a bath?
Answer: The CNA should stop the bath immediately and assess the situation, offering comfort
and notifying the nurse if necessary.
Rationale: Pain during a bath could indicate a medical issue, such as a skin wound or injury. It is
essential to address the complaint and ensure the resident's comfort and safety.
7. Why is it important to provide proper foot care to residents?
Answer: Proper foot care prevents conditions such as fungal infections, sores, and pressure
ulcers.
Rationale: Residents, particularly those with diabetes or circulation issues, are at a higher risk
for foot problems. Regular foot care promotes hygiene and prevents complications.
8. When assisting with dressing, how can a CNA promote independence for a
resident?
Answer: The CNA should encourage the resident to participate as much as possible, offering
assistance as needed but allowing the resident to do what they can.
Rationale: Promoting independence boosts the resident’s self-esteem and maintains their
autonomy. However, the CNA should be ready to step in if the resident requires help.
9. What should a CNA do when assisting a resident with oral care who wears
dentures?
Answer: The CNA should remove the dentures, clean them thoroughly with warm water, and
ensure the resident's mouth is cleaned before reinserting the dentures.
Rationale: Cleaning dentures properly helps prevent infection and oral health issues. Cleaning
the resident's mouth ensures complete oral care.
,10. How should a CNA assist a resident with a bath if they are unable to tolerate
standing?
Answer: The CNA should offer a bed bath or a tub bath, ensuring the water temperature is
comfortable and the resident is supported and comfortable throughout the process.
Rationale: Not all residents can tolerate standing due to weakness, mobility issues, or health
conditions. A bed bath or tub bath provides an alternative while maintaining hygiene and
comfort.
11. When assisting a resident with perineal care, what should the CNA do?
Answer: The CNA should clean the genital and anal areas thoroughly, using a front-to-back
motion to prevent contamination.
Rationale: Cleaning from front to back helps prevent the spread of bacteria from the anal area
to the urethra, reducing the risk of urinary tract infections (UTIs).
12. How can a CNA promote a resident’s skin integrity during bathing?
Answer: The CNA should use lukewarm water, gentle soap, and soft washcloths, avoiding rough
scrubbing to prevent skin irritation.
Rationale: Gentle cleansing helps maintain skin integrity by avoiding abrasions, dryness, and
irritation, which can lead to skin breakdown.
13. What is the correct procedure for disposing of used incontinence products?
Answer: The CNA should dispose of used incontinence products in a plastic bag, tie the bag
securely, and place it in the appropriate waste container.
Rationale: Proper disposal prevents contamination and odor and ensures a hygienic
environment for the resident and staff.
14. What should a CNA do before assisting a resident with shaving?
Answer: The CNA should assess the resident’s skin for any cuts, bruises, or conditions that could
be irritated by shaving, and ask the resident’s preferences.
Rationale: Ensuring the skin is in good condition and understanding the resident’s preferences
helps prevent injury and promotes comfort during the procedure.
, 15. What is the best method for preventing pressure ulcers during bathing?
Answer: The CNA should avoid friction when moving the resident, ensure they are repositioned
regularly, and check for signs of skin irritation.
Rationale: Pressure ulcers are caused by prolonged pressure, so regular repositioning and
avoiding friction during bathing are essential for prevention.
16. What should a CNA do if a resident resists hygiene care?
Answer: The CNA should try to understand the reason for the resistance, address the resident's
concerns, and offer alternative ways to provide care if needed.
Rationale: Resistance may be due to fear, discomfort, or confusion. Understanding and
addressing the cause helps provide more effective and compassionate care.
17. How should a CNA handle a resident who is confused and refuses to have their nails
trimmed?
Answer: The CNA should approach the resident calmly, explain the process, and reassure them.
If the resident still refuses, the CNA should report the refusal and document the situation.
Rationale: Residents with cognitive impairments may not understand the need for care.
Patience and communication can help, but respecting their wishes is important for maintaining
their dignity.
18. What should a CNA do to ensure that a resident's privacy is maintained during hygiene
care?
Answer: The CNA should close doors and curtains, use a bath blanket to cover the resident, and
only expose the areas being cleaned.
Rationale: Maintaining privacy helps the resident feel more comfortable and respected during
personal care routines.
19. How often should a CNA assist with oral care for a resident who is unconscious?
Answer: Oral care should be provided at least every 2 hours to prevent dryness, buildup of
bacteria, and mouth sores.
Rationale: Regular oral care is essential for unconscious residents to prevent infections,
maintain comfort, and promote good hygiene.
(2024/2025) (Verified Answers)
Course
CNA - Certified Nursing Assistant
1. What is the primary role of a nursing assistant (CNA) when assisting with a
resident's hygiene?
Answer: The primary role is to promote the resident's dignity, comfort, and independence while
ensuring cleanliness and skin integrity.
Rationale: Maintaining a resident's dignity is crucial in providing care, while assisting with
hygiene also helps prevent infections and promotes overall well-being.
2. When assisting a resident with brushing their teeth, what should the CNA
ensure?
Answer: The CNA should ensure that the resident’s mouth is rinsed thoroughly after brushing,
and that the resident is comfortable during the process.
Rationale: Proper oral care helps prevent gum disease, bad breath, and tooth decay. It’s
important to ensure comfort and thoroughness during the procedure.
3. How often should a CNA assist with bathing a resident who is unable to bathe
independently?
Answer: The CNA should assist with bathing at least once a day, or as often as needed based on
the resident’s condition and preference.
Rationale: Regular bathing promotes hygiene and comfort, helping to prevent skin issues.
However, the frequency should be adjusted based on the individual needs of the resident.
4. When assisting a resident with shaving, which of the following should a CNA
do?
Answer: The CNA should use a clean razor, shave in the direction of hair growth, and make sure
the skin is soft and wet.
Rationale: Shaving against the direction of hair growth can cause skin irritation or cuts. Using a
clean razor and moistening the skin helps prevent these issues.
,5. What is the proper way to provide catheter care?
Answer: The CNA should clean the catheter site with soap and water, ensuring the area around
the catheter is dry and free from irritation.
Rationale: Proper catheter care prevents infection and promotes comfort. Keeping the catheter
and surrounding area clean and dry reduces the risk of urinary tract infections.
6. What should a CNA do if a resident complains of pain during a bath?
Answer: The CNA should stop the bath immediately and assess the situation, offering comfort
and notifying the nurse if necessary.
Rationale: Pain during a bath could indicate a medical issue, such as a skin wound or injury. It is
essential to address the complaint and ensure the resident's comfort and safety.
7. Why is it important to provide proper foot care to residents?
Answer: Proper foot care prevents conditions such as fungal infections, sores, and pressure
ulcers.
Rationale: Residents, particularly those with diabetes or circulation issues, are at a higher risk
for foot problems. Regular foot care promotes hygiene and prevents complications.
8. When assisting with dressing, how can a CNA promote independence for a
resident?
Answer: The CNA should encourage the resident to participate as much as possible, offering
assistance as needed but allowing the resident to do what they can.
Rationale: Promoting independence boosts the resident’s self-esteem and maintains their
autonomy. However, the CNA should be ready to step in if the resident requires help.
9. What should a CNA do when assisting a resident with oral care who wears
dentures?
Answer: The CNA should remove the dentures, clean them thoroughly with warm water, and
ensure the resident's mouth is cleaned before reinserting the dentures.
Rationale: Cleaning dentures properly helps prevent infection and oral health issues. Cleaning
the resident's mouth ensures complete oral care.
,10. How should a CNA assist a resident with a bath if they are unable to tolerate
standing?
Answer: The CNA should offer a bed bath or a tub bath, ensuring the water temperature is
comfortable and the resident is supported and comfortable throughout the process.
Rationale: Not all residents can tolerate standing due to weakness, mobility issues, or health
conditions. A bed bath or tub bath provides an alternative while maintaining hygiene and
comfort.
11. When assisting a resident with perineal care, what should the CNA do?
Answer: The CNA should clean the genital and anal areas thoroughly, using a front-to-back
motion to prevent contamination.
Rationale: Cleaning from front to back helps prevent the spread of bacteria from the anal area
to the urethra, reducing the risk of urinary tract infections (UTIs).
12. How can a CNA promote a resident’s skin integrity during bathing?
Answer: The CNA should use lukewarm water, gentle soap, and soft washcloths, avoiding rough
scrubbing to prevent skin irritation.
Rationale: Gentle cleansing helps maintain skin integrity by avoiding abrasions, dryness, and
irritation, which can lead to skin breakdown.
13. What is the correct procedure for disposing of used incontinence products?
Answer: The CNA should dispose of used incontinence products in a plastic bag, tie the bag
securely, and place it in the appropriate waste container.
Rationale: Proper disposal prevents contamination and odor and ensures a hygienic
environment for the resident and staff.
14. What should a CNA do before assisting a resident with shaving?
Answer: The CNA should assess the resident’s skin for any cuts, bruises, or conditions that could
be irritated by shaving, and ask the resident’s preferences.
Rationale: Ensuring the skin is in good condition and understanding the resident’s preferences
helps prevent injury and promotes comfort during the procedure.
, 15. What is the best method for preventing pressure ulcers during bathing?
Answer: The CNA should avoid friction when moving the resident, ensure they are repositioned
regularly, and check for signs of skin irritation.
Rationale: Pressure ulcers are caused by prolonged pressure, so regular repositioning and
avoiding friction during bathing are essential for prevention.
16. What should a CNA do if a resident resists hygiene care?
Answer: The CNA should try to understand the reason for the resistance, address the resident's
concerns, and offer alternative ways to provide care if needed.
Rationale: Resistance may be due to fear, discomfort, or confusion. Understanding and
addressing the cause helps provide more effective and compassionate care.
17. How should a CNA handle a resident who is confused and refuses to have their nails
trimmed?
Answer: The CNA should approach the resident calmly, explain the process, and reassure them.
If the resident still refuses, the CNA should report the refusal and document the situation.
Rationale: Residents with cognitive impairments may not understand the need for care.
Patience and communication can help, but respecting their wishes is important for maintaining
their dignity.
18. What should a CNA do to ensure that a resident's privacy is maintained during hygiene
care?
Answer: The CNA should close doors and curtains, use a bath blanket to cover the resident, and
only expose the areas being cleaned.
Rationale: Maintaining privacy helps the resident feel more comfortable and respected during
personal care routines.
19. How often should a CNA assist with oral care for a resident who is unconscious?
Answer: Oral care should be provided at least every 2 hours to prevent dryness, buildup of
bacteria, and mouth sores.
Rationale: Regular oral care is essential for unconscious residents to prevent infections,
maintain comfort, and promote good hygiene.
