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human resource management
the policies, practices and systems that influence employees' behavior, attitudes, and
performance
human capital
an organization's employees, described in terms of their training, experience,
judgement, intelligence and relationships and insight
high-performance work system
an organization in which technology, organizational structure, people, and processes
work together seamlessly to give an organization an advantage in the competitive
environment
job analysis
the process of getting detailed information about jobs
job design
the process of defining the way work will be performed and the tasks that a given job
requires
recruitment
the process through which the organization seeks applicants for potential employment
,selection
the process by which the organization attempts to identify applicants with the necessary
knowledge skills abilities and other characteristics that will help the organization achieve
its goals
training
a planned effort to enable employees to learn job related knowledge, skills and behavior
development
the acquisition of knowledge, skills, and behaviors that improve an employee's ability to
meet changes in job requirements and in customers demands
performance management
the process of ensuring that employees' activities and outputs math the organization's
goals
workforce analytics
the use of quantitative tools and scientific methods to analyze data from human
resource databases and other sources to make evidence-based decisions that support
business goals
human resource planning
identifying the numbers and types of employees the organization will require to meet its
objectives
talent management
a systematic planned effort to attract, retain, develop and motivate employees and
managers
evidence based HR
, collecting and using data to show that human resource practices have a positive
influence on the company's bottom line or key stakeholders
sustainability
an organization's ability to profit without depleting its resources including employees,
natural resources, and the support of the surrounding community
stakeholders
the parties with an interest in the company's success typically shareholders, the
community, customers and employees
ethics
the fundamental principle of right and wrong
internal labor force
an organization's workers (its employees and the people who have contracts to work at
the organization)
external labor market
individuals who are seeking employment
knowledge workers
employees whose main contribution to the organization is specialized knowledge, such
as knowledge of customers a process or a profession
employee empowerment
giving employees responsibility and authority to make decisions regarding all aspects of
product development or customer service
teamwork