HRIR 3021 CHAPTER 4 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED
Labor Force Participation Rate
The % of the population working or seeking work
Work
Effort directed toward accomplishing results
Job
Grouping of tasks, duties, and responsibilities that constitutes the total work assignment
for an employee
Workflow Analysis
Study of the way work (inputs, activities, and outputs) moves through an organization
Job design
Organizing tasks, duties, responsibilities, and other elements into a productive unit of
work.
Job Redesign
Taking an existing job and changing it to improve it
Contingent Worker
Someone who is not an employee, but a temporary or part-time worker for a specific
period of time and type of work.
Person-job fit
Matching characteristics of people with characteristics of job
, Job enlargement (Approach to Job design)
Broadening the scope of a job by expanding the number of different tasks to be
performed
Job enrichment (Approach to Job design)
Increasing the depth of a job by adding responsibility for planning, organizing,
controlling, or evaluating the job
Job rotation (Approach to Job design)
Process of shifting a person from job to job
Skill Variety (Characteristic of Jobs to Consider in Design)
Extent to which the work requires several activities for successful completion
Task identity (Characteristic of Jobs to Consider in Design)
Extent to which the job includes "whole" identifiable unit of work that is carried out from
start to finish and that results in a visible outcome.
Task Significance (Characteristic of Jobs to Consider in Design)
Impact the job has on other people
Autonomy (Characteristic of Jobs to Consider in Design)
Extent of individual freedom and discretion in the work and its scheduling
Feedback (Characteristic of Jobs to Consider in Design)
The amount of information employees receive about how well or how poorly they have
performed
Special-purpose team (Special types of teams)
Org. team formed to address specific problems, improve work processes, and enhance
overall quality or products and services.
COMPLETE SOLUTIONS VERIFIED
Labor Force Participation Rate
The % of the population working or seeking work
Work
Effort directed toward accomplishing results
Job
Grouping of tasks, duties, and responsibilities that constitutes the total work assignment
for an employee
Workflow Analysis
Study of the way work (inputs, activities, and outputs) moves through an organization
Job design
Organizing tasks, duties, responsibilities, and other elements into a productive unit of
work.
Job Redesign
Taking an existing job and changing it to improve it
Contingent Worker
Someone who is not an employee, but a temporary or part-time worker for a specific
period of time and type of work.
Person-job fit
Matching characteristics of people with characteristics of job
, Job enlargement (Approach to Job design)
Broadening the scope of a job by expanding the number of different tasks to be
performed
Job enrichment (Approach to Job design)
Increasing the depth of a job by adding responsibility for planning, organizing,
controlling, or evaluating the job
Job rotation (Approach to Job design)
Process of shifting a person from job to job
Skill Variety (Characteristic of Jobs to Consider in Design)
Extent to which the work requires several activities for successful completion
Task identity (Characteristic of Jobs to Consider in Design)
Extent to which the job includes "whole" identifiable unit of work that is carried out from
start to finish and that results in a visible outcome.
Task Significance (Characteristic of Jobs to Consider in Design)
Impact the job has on other people
Autonomy (Characteristic of Jobs to Consider in Design)
Extent of individual freedom and discretion in the work and its scheduling
Feedback (Characteristic of Jobs to Consider in Design)
The amount of information employees receive about how well or how poorly they have
performed
Special-purpose team (Special types of teams)
Org. team formed to address specific problems, improve work processes, and enhance
overall quality or products and services.
