The decision-making our brains make about what is safe or not, appropriate or not, and so on. An
automatic process often countered consciously afterwards with facts, experiences, and knowledge we
have gained - Answers Unconscious bias
According to the Special Case Study, Proven Strategies for Addressing Unconscious Bias in the
Workplace, what is the first step in tackling workplace bias? - Answers Provide an open channel of
communication for employees
According to the Proven Strategies for Addressing Unconscious Bias in the Workplace, which of the
following should be used since different departments might have different issues? - Answers Ensure
anonymous employee surveys are conducted company-wide
Which of the following best identifies attitudes and biases beyond our regular perception of ourselves
and others? - Answers Hidden beliefs
Words like discrimination, oppression, dominance, subordination, heterosexism, racism, or male
privilege are defined as which of the following? - Answers Language of diversity
According to the Unconscious Bias lesson, what is the most effective tool available for testing one's own
Unconscious Bias? - Answers Implicit Association Test
What is one of the problems with the "good person/bad person" paradigm of diversity? - Answers
Human being need bias to survive
Having a sense of familiarity or a background of comfort of one person during a job interview is an
example of which of the following? - Answers Affinity bias
Which of the following best identifies Micro-Affirmations? - Answers Apparently small acts that are
ephemeral and hard-to-see
One example of how the Organizational Unconscious can have a negative impact on the workplace is: -
Answers Flexible work arrangements
What determines whether something or someone is safe before we can even begin to consciously
decide? - Answers Danger detector
Also called like-likes-like, this bias refers to our tendency to gravitate toward people similar to ourselves.
That might mean hiring or promoting someone who shares the same race, gender, age, or educational
background. - Answers Affinity Bias
Discriminating against someone on the basis of their age; tends to affect women more than men, and
starts at younger ages. - Answers Ageism
Because some people see women as less competent than men, they may undervalue their
accomplishments and overvalue their mistakes. - Answers Attribution Bias
, Judging people, especially women, based on how attractive you think they are. People perceived as
attractive can be viewed more positively and treated more favorably - Answers Beauty Bias
The tendency to look for or favor information that confirms beliefs we already hold. - Answers
Confirmation Bias
Evaluating the performance of one person in contrast to another because you experienced the
individuals either simultaneously or in close succession. - Answers The Contrast Effect
Preferring one gender over another or assuming that one gender is better for the job. - Answers Gender
Bias
The tendency to put someone on a pedestal or think more highly of them after learning something
impressive about them, or conversely, perceiving someone negatively after learning something
unfavorable about them. - Answers The Halo/Horns Effect
When you judge a person based on their name and perceived background. This is especially important
when reviewing resumes. - Answers Name Bias
Judging a person negatively because they are larger or heavier than average. - Answers Weight Bias
Trust Triangle - Answers - Personal Trust (Commitment)
- Truth over Time (Confidence)
- Institutional Trust and Respect (Respect)
The belief that others act in the interest of fairness and social welfare rather than their own self-
interest; the willingness to accept vulnerability based upon positive expectations about another's
behavior; an expectancy held by an individual or group that the word, promise, verbal or written
statement of another individual or group can be relied upon - Answers Trust
At what level of the "Truth Triangle" is Confidence? - Answers Truth over Time
A leader who is self-aware of their ______ can allow a foundation of trust to be built. - Answers
Emotions
Engagement and passion are ways to increase what? - Answers Levels of emotional investment
When it comes to the "Trust Triangle," which of the following is most closely associated with the bottom
"Institutional Trust"? - Answers Respect
Which of the following "Practical Approaches for Building Trust" include straight talk, get better, and
practice accountability? - Answers Covey's 13 behaviors for high-trust leaders
It is proposed that trust is built upon which of the following? - Answers Truth