Actual Exam 175 Questions with 100% Verified
Correct Answers Guaranteed A+ Verified by
Professor
"Operations" refers to - CORRECT ANSWER: manufacturing and service processes
used to transform resources employed by a firm into products desired by customers
a standard approach to choosing among alternative processes or equipment is -
CORRECT ANSWER: break-even analysis
assemble-to-order firms - CORRECT ANSWER: those that combine a number of
preassembled modules to meet a customer's specifications
assembly line - CORRECT ANSWER: where work processes are arranged according to
the progressive steps by which the product is made
break-even analysis - CORRECT ANSWER: a technique that analyzes the relationship
between total revenue and total cost to determine profitability at various levels of output
business analytics - CORRECT ANSWER: involves the analysis of data to better solve
business problems
Business Process Reengineering - CORRECT ANSWER: seeks to make revolutionary
changes as opposed to evolutionary changes
capacity - CORRECT ANSWER: the output that a system is capable of achieving over a
period of time
,capacity cushion - CORRECT ANSWER: capacity in excess of expected demand
capacity flexibility - CORRECT ANSWER: having the ability to rapidly increase or
decrease production levels, or to shift production capacity quickly from one product or
service to another
capacity focus - CORRECT ANSWER: the idea that a production facility works best
when it is concentrated on a limited set of production objectives
capacity utilization - CORRECT ANSWER: the measure of how much of the available
capacity is being used
capacity utilization rate - CORRECT ANSWER: Measure of how close the firm's current
output rate is to its best operating level (percent).
Competitive Dimensions (Priorities) - CORRECT ANSWER: cost/price, quality, delivery
speed, delivery reliability, coping with changes in demand, flexibility and new product
introduction speed, support for products
considerations in changing capacity - CORRECT ANSWER: Maintaining System
Balance
Frequency of Capacity Additions
External Sources of Capacity
Decreasing Capacity
continuous process - CORRECT ANSWER: a process that converts raw materials into
finished product in one contiguous process
Current Issues in OSCM - CORRECT ANSWER: 1. uncertainty in global tariffs and
regulations
, 2. difficulty in hiring and keeping employees
3. adapting to change in business technology and infrastructure
customer order decoupling point - CORRECT ANSWER: determines where inventory is
positioned to allow processes or entities in the supply chain to operate independently
customer-contact matrix - CORRECT ANSWER: variety and volume
high variety, low volume = front office
middle of both = hybrid
low variety, high volume = back office
diseconomies of scale might surface in different ways - CORRECT ANSWER: -
maintaining demand required to keep facility busy may require significant discounting of
the product
- using a few large-capacity pieces of equipment; minimizing downtime is essential
economies of scale - CORRECT ANSWER: Idea that as the plant gets larger and
volume increases, the average cost per unit drops. At some point, the plant gets too
large and cost per unit increases.
economies of scope - CORRECT ANSWER: when multiple products can be produced at
lower cost in combination than they can be separately
effectiveness - CORRECT ANSWER: doing the right things to create the most value for
the company
efficiency - CORRECT ANSWER: doing something at the lowest possible cost
electronic commerce - CORRECT ANSWER: refers to the use of the internet as an
essential element of business activity