Phlebotomy Training NHCO Test
what is phlebotomy? - answer drawing or removing blood from the circulatory system for
analysis and diagnosis
What can you call capillary draw? - answer finger stick or dermal puncture
What are the duties of a phlebotomist? - answer1. assemble equipment 2. verifies and
records the patient's identity 3. conducts patient interviews 4. takes vital signs 5.
screens donors
Patients have the ability to refuse medical treatment at any time: T or F - answer True
What does HIPPA stand for? - answer Health Insurance Portability and Accountability
Act
What is PHI and give examples of such. - answer Protected health information;
treatments, test results, medications, procedures, appointment times and dates
What percent of communication is nonverbal? - answer80%
What is the TJC and it's purpose? - answerThe joint commision (founded in 1951) to
look out for patients and establish standards and practices of operation
What is CLSI? - answerClinical and Laboratory Standards Institute is non-profit to
develop standards taken directly from the fields they oversee
How many types of consent are there? - answer5
What is infromed consent - answervoluntary permission after receiving information
What is expressed consent? - answerpermission given verbally or in writing
What is implied consent? - answerpermit procedure without verbal or written consent,
but instead patient holding out arm or going to emergency room
What is HIV Testing Consent? - answerspecial permission needed to administer a test
that detects HIV
What is parental consent for minors? - answerA parent or legal guardian must permit
procedures administered to underage patients.
What is the mistake most phlebotomists make? - answerfailing to verify the DOB
, What ways can you verify patient information? - answerby their wristband or by having
them state/spell their full name and DOB
DO NOT HIDE MISTAKES instead... - answerreport the incident immediately
What is OSHA? - answerOccupational Safety and Health Administration; mandates
regulations across every workspace from office furniture to bloodwork in a lab
What are the four types of OSHA inspection? - answerThe Complaint, The Fatality or
Accidents, The Programmed, The Imminent Danger
The Complaint inspection: - answerafter an employee files a formal complaint with
OSHA
*most common
The fatality or accidents inspection: - answeroccurs after OSHA receives notice from the
employer of a workplace fatality or accident resulting in 3 or more employees'
hospitalizations.
The programmed inspection: - answerA routine inspection, randomly chosen
workplaces
The imminent danger inspection: - answeroccurs when OSHA receives a report that a
condition of imminent danger exists at a workplace
*least common type of inspection
How can bloodborne pathogens be transmitted? - answersexual contact, sharing of
hypodermic needles, mothers to their babies at or before birth, accidental puncture from
contaminated broken glass or other sharps, contact between mucous membranes and
infected body fluids, skin-to-skin contacts, blood to blood contact, through the eyes nose
mouth and mouth mucous membranes
What are the different types of contact transmissions? - answerDirect, indirect (an
inanimate object), droplet (sneezing or coughing), airborne (so small can suspend in
air), vehicle (doorknob, faucet, public telephone, etc), vector-borne (insect), parenteral
(needlestick, hangnail, other than nose, mouth and eyes)
What is a nosocomial infection? - answerinfection contracted in a healthcare setting
*most common type is Hep B
What is the easiest and most effective way to break the chain of transmission? -
answerwashing your hands; form a lather!
What are examples of PPE - answerMasks, gloves. goggles/safety glasses, face
shields, respirators, gowns
what is phlebotomy? - answer drawing or removing blood from the circulatory system for
analysis and diagnosis
What can you call capillary draw? - answer finger stick or dermal puncture
What are the duties of a phlebotomist? - answer1. assemble equipment 2. verifies and
records the patient's identity 3. conducts patient interviews 4. takes vital signs 5.
screens donors
Patients have the ability to refuse medical treatment at any time: T or F - answer True
What does HIPPA stand for? - answer Health Insurance Portability and Accountability
Act
What is PHI and give examples of such. - answer Protected health information;
treatments, test results, medications, procedures, appointment times and dates
What percent of communication is nonverbal? - answer80%
What is the TJC and it's purpose? - answerThe joint commision (founded in 1951) to
look out for patients and establish standards and practices of operation
What is CLSI? - answerClinical and Laboratory Standards Institute is non-profit to
develop standards taken directly from the fields they oversee
How many types of consent are there? - answer5
What is infromed consent - answervoluntary permission after receiving information
What is expressed consent? - answerpermission given verbally or in writing
What is implied consent? - answerpermit procedure without verbal or written consent,
but instead patient holding out arm or going to emergency room
What is HIV Testing Consent? - answerspecial permission needed to administer a test
that detects HIV
What is parental consent for minors? - answerA parent or legal guardian must permit
procedures administered to underage patients.
What is the mistake most phlebotomists make? - answerfailing to verify the DOB
, What ways can you verify patient information? - answerby their wristband or by having
them state/spell their full name and DOB
DO NOT HIDE MISTAKES instead... - answerreport the incident immediately
What is OSHA? - answerOccupational Safety and Health Administration; mandates
regulations across every workspace from office furniture to bloodwork in a lab
What are the four types of OSHA inspection? - answerThe Complaint, The Fatality or
Accidents, The Programmed, The Imminent Danger
The Complaint inspection: - answerafter an employee files a formal complaint with
OSHA
*most common
The fatality or accidents inspection: - answeroccurs after OSHA receives notice from the
employer of a workplace fatality or accident resulting in 3 or more employees'
hospitalizations.
The programmed inspection: - answerA routine inspection, randomly chosen
workplaces
The imminent danger inspection: - answeroccurs when OSHA receives a report that a
condition of imminent danger exists at a workplace
*least common type of inspection
How can bloodborne pathogens be transmitted? - answersexual contact, sharing of
hypodermic needles, mothers to their babies at or before birth, accidental puncture from
contaminated broken glass or other sharps, contact between mucous membranes and
infected body fluids, skin-to-skin contacts, blood to blood contact, through the eyes nose
mouth and mouth mucous membranes
What are the different types of contact transmissions? - answerDirect, indirect (an
inanimate object), droplet (sneezing or coughing), airborne (so small can suspend in
air), vehicle (doorknob, faucet, public telephone, etc), vector-borne (insect), parenteral
(needlestick, hangnail, other than nose, mouth and eyes)
What is a nosocomial infection? - answerinfection contracted in a healthcare setting
*most common type is Hep B
What is the easiest and most effective way to break the chain of transmission? -
answerwashing your hands; form a lather!
What are examples of PPE - answerMasks, gloves. goggles/safety glasses, face
shields, respirators, gowns
