_____ is a measure of the appropriateness of the goals that managers have selected for the
organization to pursue. - *answers * Effectiveness
If a manager chooses the right goals to pursue, but does a poor job of using resources to
achieve these goals, it results in: - *answers * low efficiency but high effectiveness.
If a manager chooses inappropriate goals, but makes good use of resources to pursue these
goals, it results in: - *answers * high efficiency but low effectiveness.
Which of the following is a responsibility of a first-line manager? - *answers * Daily supervision
of nonmanagerial employees
Which of the following statements defines efficiency? - *answers * It is a measure of how
productively resources are used to achieve a goal.
Articulating a clear vision and energizing and enabling organizational members so they
understand the part they play in achieving organizational goals; one of the four principal tasks
of management. - *answers * Leading
Evaluating how well an organization is achieving its goals and taking action to maintain or
improve performance; one of the four principal tasks of management. - *answers * Controlling
Establish task and authority relationships that allow people to work together to achieve
organization goals. - *answers * Organizing
Choose appropriate organizational goals and courses of actions to best achieve those goals. -
*answers * Planning
, UCF MAN 3025 Exam 1 (Ch.1-4) Review
What are the four tasks of management? - *answers * Planning, Organizing, Leading,
Controlling
The ability of one organization to outperform other organizations because it produces desired
goods or services more efficiently and effectively than they do. - *answers * Competitive
advantage
Levels of Managers... - *answers * First-line, Middle, Top, CEO
The ability to analyze and diagnose a situation and to distinguish between cause and effect. -
*answers * Conceptual Skills
The ability to understand, alter, lead, and control the behavior of other individuals and groups. -
*answers * Human Skills
The job-specific knowledge and techniques required to perform an organizational role. -
*answers * Technical Skills
The creation of a new vision for a struggling company based on a new approach to planning and
organizing to make better use of a company's resources and allow it to survive and prosper. -
*answers * Turnaround management
The process by which a division of labor occurs as different workers specialize in different tasks
over time. - *answers * Job Specialization
The systematic study of relationships between people and tasks for the purpose of redesigning
the work process to increase efficiency. - *answers * Scientific management