BUS4128
Cultural Competence in HC
Comprehensive Finals Review (Qns & Ans)
2025
1. What is the primary goal of cultural competence in
healthcare?
A) Increase hospital profits
B) Reduce healthcare disparities
C) Simplify healthcare processes
D) Promote alternative medicine
- ANS: B) Reduce healthcare disparities
©2024/2025
, - Rationale: Cultural competence aims to provide equitable
healthcare services by addressing and reducing disparities in
healthcare delivery among diverse populations.
2. Which model emphasizes understanding patients' cultural
perspectives to improve communication?
A) Purnell Model
B) SWOT Analysis
C) Maslow's Hierarchy
D) Porter's Five Forces
- ANS: A) Purnell Model
- Rationale: The Purnell Model for Cultural Competence is
designed to help healthcare providers address cultural
perspectives in order to improve patient interaction and
communication.
3. In healthcare, 'LEARN' is an acronym for an effective
communication approach. What does 'A' stand for?
A) Adjust
B) Assess
C) Apologize
D) Acknowledge
- ANS: D) Acknowledge
©2024/2025
, - Rationale: The "LEARN" model stands for Listen, Explain,
Acknowledge, Recommend, and Negotiate. It is used to facilitate
effective communication with patients from diverse cultural
backgrounds.
4. Which of the following is a potential barrier to cultural
competence in healthcare organizations?
A) Employee diversity
B) Budget constraints
C) Lack of cultural training
D) Advanced technology
- ANS: C) Lack of cultural training
- Rationale: Without adequate cultural competence training,
healthcare providers may not fully understand or respect cultural
differences, leading to ineffective communication and care.
5. A culturally competent healthcare professional should
prioritize:
A) Their own cultural beliefs
B) Medical knowledge only
C) Patients' cultural preferences
D) Reducing service time
- ANS: C) Patients' cultural preferences
©2024/2025
Cultural Competence in HC
Comprehensive Finals Review (Qns & Ans)
2025
1. What is the primary goal of cultural competence in
healthcare?
A) Increase hospital profits
B) Reduce healthcare disparities
C) Simplify healthcare processes
D) Promote alternative medicine
- ANS: B) Reduce healthcare disparities
©2024/2025
, - Rationale: Cultural competence aims to provide equitable
healthcare services by addressing and reducing disparities in
healthcare delivery among diverse populations.
2. Which model emphasizes understanding patients' cultural
perspectives to improve communication?
A) Purnell Model
B) SWOT Analysis
C) Maslow's Hierarchy
D) Porter's Five Forces
- ANS: A) Purnell Model
- Rationale: The Purnell Model for Cultural Competence is
designed to help healthcare providers address cultural
perspectives in order to improve patient interaction and
communication.
3. In healthcare, 'LEARN' is an acronym for an effective
communication approach. What does 'A' stand for?
A) Adjust
B) Assess
C) Apologize
D) Acknowledge
- ANS: D) Acknowledge
©2024/2025
, - Rationale: The "LEARN" model stands for Listen, Explain,
Acknowledge, Recommend, and Negotiate. It is used to facilitate
effective communication with patients from diverse cultural
backgrounds.
4. Which of the following is a potential barrier to cultural
competence in healthcare organizations?
A) Employee diversity
B) Budget constraints
C) Lack of cultural training
D) Advanced technology
- ANS: C) Lack of cultural training
- Rationale: Without adequate cultural competence training,
healthcare providers may not fully understand or respect cultural
differences, leading to ineffective communication and care.
5. A culturally competent healthcare professional should
prioritize:
A) Their own cultural beliefs
B) Medical knowledge only
C) Patients' cultural preferences
D) Reducing service time
- ANS: C) Patients' cultural preferences
©2024/2025
